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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

in relation to my cleaner and holiday pay?

139 replies

HappyAsIAm · 26/10/2011 14:33

We have had the same weekly cleaner for the past 3 or so years. She does cleaning and ironing for 6 hours a week. Her hourly rate is £9, but I pay her £10, because I think that's fair. She is very reliable and trustworthy, and does helpful things like answers the door if I'm not there and takes in a delivery etc. I pay her cash every week, so £60. I don't ask whether she pays tax etc.

She is a very good cleaner, and I am happy with her. By equal measure, I think I am a good employer - in the past I have given her wages in advance on occasion when he needs the money, have lent her £200 when she needed a despoit for her new lease etc. I give her £50 at Christmas and at easter, and sometimes provide her with lunch (always with drinks) if we are eating our lunch at home whilst she is there. (Usually we are out for nearly the whole time she is there.)

Anyway - to the point. We are going on holiday for nearly 3 weeks. So that would be 3 weeks in a row that we wouldn't be in the house when she was due to work There isn't anything for her to do at home if we are not there and messing the place up and producing ironing as I am on top of everything else. I know that she needs the money, so I have proposed to her that:

(i) during week 1 of our holiday, she changes her working day to a day that we are there
(ii) during week 2, she doesn't come at all
(iii) during week three, she changes her working day to a day that we are there.

This is not because I want her to change her days, this is only to accommodate her as I know that she needs the money, and she knows that.

She is happy to change her working days on week one and week three. But she is not happy to not be paid for week 2, as she says she needs the £60, as her job wth us pays her the most of all of her cleaning jobs (she cleans for various people every week, but this only adds up to another 20 hours or so - some of this work is because I have put her in touch with friends of mine). She has asked for half her wages ie £30 for week 2, even though she will not be working that week.

I don't want to pay her £30 for doing nothing. We go on a three week holiday at about this time of year, and a one week holiday at Christmas. I feel that if I pay her £30 for this week, I will have to do the same at Christmas as I am setting a precedent. And I feel that I have already offered my compromise by suggesting that she change her working days on weeks one and three. So I have proposed that if she wants £30, she should do an extra hour and a half on week one and an extra hour and a half on week three for the £30. Obviously this means that she is still £30 'down' but she does have a week off. I know that she doesn't want the week off though, she would rather work that week and earn £60. I know that times are very hard for her as she has told me how much she is struggling with paying for things for her and her DCs (they live with her family in the West indies and she lives here to earn more money than she would in the WI). I also know that i live in relative luxury compared to what she and her family live in and I am conscious of this.

I have done all of this in a friendly and professional way. She has sent me a text back and said "well if thats the best you can do I'll have to live with it".

AIBU to be peeved?

OP posts:
Dunkindonuts8 · 16/03/2023 22:34

The post is 12 years old.....

Zipps · 16/03/2023 22:37

This reply has been withdrawn

This message has been withdrawn at the poster's request

whatkatydid2013 · 16/03/2023 23:01

We always were happy enough to pay when we were away and have them come in and do a deeper clean of something so it was an easy call. When we had the builders in and cleaning was pretty pointless we agreed they’d do our neighbours if they wanted since they were also suffering a bit with the dust and that felt like a win/win as it’s always nice to do something nice for the neighbours when building work going on.

However we paid all the way through lockdown as our cleaner at the time hadn’t been self employed long enough to claim anything otherwise and then we paid when she was poorly with covid for about 6 weeks in part as we felt we’d set a precedent. A few weeks back she let me know she needed to go in for surgery for stage 4 cancer that had been found at a scan on the day before she usually comes. We debated what to do and in the end I sent a message to say while we had paid for that week that with no idea on if/when she could return to work I was going to need to find an agency to fill in and we couldn’t afford both. We’ve in part done it because her chances of recovering to be able to come back to work are very small & obviously we can’t pay her indefinitely to not be at work. We debated offering 2/3/4 weeks but it felt like no length of time was really that much to offer and so we ended up leaving it at just that week. I still feel really bad about it but I just couldn’t see how/when we’d stop later if we didn’t just do it right away.

I think had you asked me prior to that experience I’d have said pay her but with it I would agree it’s massively awkward if you’ve paid for holiday or sickness once and then won’t/can’t at a future point. We are using an agency now but think if we get another private cleaner we might say in advance we are willing to pay for 3/4 weeks a year if they can’t make it due to sickness so it’s clear in advance

Pink993 · 20/03/2024 21:28

I know this is an old thread, but whether your cleaner is self employed or not, the minute you pay them for something you are technically her employer. This means that you pay holiday pay and sick pay. To be honest I feel a lot of you don’t see the true value of a good cleaner. They give you a clean home, time to do other things. Finding one you trust and that clicks with you and your family can be a godsend. Please treat them properly. If you choose to go away you pay them, as they are available for work. Be aware of your legal position when regularly paying someone for a service. You may find you should be paying her tax and national insurance too. Just something to think about as it’s all too easy to use your cleaner as someone you can pick up or drop when it suits. Your legal obligations may be bigger than you think, and your cherished cleaner could leave Your employ (for if you pay her directly, that is what it is-your employ) and you’d possibly not find another one like her.

nothingcomestonothing · 20/03/2024 21:48

SeptimusBreakspeare · 16/03/2023 21:53

Your cleaner turns up at a time arranged by you to do work arranged by you. They are a worker by any definition. The fact you pay her cash and don't deduct paye, NI etc is beside the point. They are entitled to holiday pay and to be paid when you are not there.

Was there a reason you bumped a thread from 12 years ago?

Pink993 · 20/03/2024 21:53

Excuse me? We do no such thing. My goodness. ‘These type of jobs’? I’m very glad that I don’t work for you. I’d resign. I’m worth more than you’d pay and I know it. I’ve worked in big houses worth several million pounds, worked for well known people, high end housekeeping. Do you know what I find? Those with proper money and very large houses tend to be really nice to their housekeepers. Those who think they have money tend to have attitudes like yours. Remember, you may be legally her employer. Please check this with HMRC.
Also, treat her right. She may leave and then who will scrape the sh*t from your toilet?

Pink993 · 20/03/2024 21:55

Does it matter to you if they do? No? Good.

moonfacer · 20/03/2024 22:00

Oh zombie.

brentwoods · 20/03/2024 22:04

It's The Walking Dead!

z o m b i e

Onceuponatimeiwasahoe · 20/03/2024 22:06

£10hr is below minimum wage, its madness she is working for that tbh and illegal on your part.
Being honest op, you don't sound like a bad person but just saying, I was a cleaner and I would charge 15ph

Onceuponatimeiwasahoe · 20/03/2024 22:08

brentwoods · 20/03/2024 22:04

It's The Walking Dead!

z o m b i e

just realised gosh! 😅why do people do this

Createausername1970 · 20/03/2024 22:09

Onceuponatimeiwasahoe · 20/03/2024 22:06

£10hr is below minimum wage, its madness she is working for that tbh and illegal on your part.
Being honest op, you don't sound like a bad person but just saying, I was a cleaner and I would charge 15ph

It wasn't when the thread was started.....

Scrumbleton · 21/03/2024 08:45

i think you are being tight. When i'm away for a couple of weeks i ask my cleaner to come in and do special jobs that don't normally get done. it's fairer and a win win

professionalnomad · 21/03/2024 10:36

You need to pay her

I live abroad and go home for 4 - 6 weeks at a time.
I always give full pay because it's not their fault you chose to go on holiday. They still have bills to pay and food to buy

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