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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ban idiots who come into my shop

253 replies

nickelbabe · 17/08/2011 12:25

and tell their children at full volume in front of other customers that "you can get that cheaper in Costco"?

I'm fucking fed up the back teeth of people doing that!!

Why don't you just fuck off to Costco then, and stop trying to lose me the precious very few customers I get????

Shock

beggars belief. AngryHmmSad

OP posts:
squeakytoy · 17/08/2011 12:26

Perhaps you need to lower your prices a bit Grin

GypsyMoth · 17/08/2011 12:26

What do you sell?

doesthisseemright · 17/08/2011 12:26

Oh god, I do this Blush

I always say "no dear i'll get it off amazon, its cheaper".

LordOfTheFlies · 17/08/2011 12:33

OOOOhH Yes I so wanted to tell the whingey bloke in Sainsburys who was complaining constantly -they do XYZ in Asda, they open more tills in Asda, it's cheaper in Asda...

To F**k Off to Asda then!

But I didn't Hmm

LordOfTheFlies · 17/08/2011 12:36

nicklebabe just smile sweetly and tell them that not everyone can get a Costco card, and no-one is forcing them to be here.

And FWIW, Costco isn't always cheaper anyway ( plus when you add travel costs)

WhoWhoWhoWho · 17/08/2011 12:41

I do this too. Blush

But only there is a great difference in price.

Maiavan · 17/08/2011 12:45

I did this yesterday Blush. There is a new butchery doing loads of advertising so I popped in to have a look. Their meat was grey!! I turned to DH and said that there is no way I would consider buying here. I turned around and the owner had come up behind us. I didnt mind as it was really horrible looking but my poor DS gave me a lecture in the car about how the poor man must have felt.

BooyHoo · 17/08/2011 12:46

no it doesn't beggar belief, now it realy doesn't.

you own a shop that displays prices, people need to see those prices before ascertaining whether to buy something in your shop or elsewhere, and why shouldn't they comment on whether your prices are more than somewhere else? they are stating a fact. only you can change the fact that your prices are more than elsewhere.

nickelbabe · 17/08/2011 12:47

I sell books.

and yes, Lord, you're right, it's not always cheaper - and add to the fact that you can only buy in CostCo if you're a member, and you have to have some business need to be a member (eg buyer or whatever)

It just annoys me soooo much.

Costco is a wholesaler, not a retailer - the whole point of the shop/chain is to sell things to people who will then sell them on.

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ThePrincessRoyalFiggyrolls · 17/08/2011 12:47

I saw the title and knew this was you nickel! Tell them to feck the feck off then blame the hormones Grin

momobiker · 17/08/2011 12:48

If costco is cheaper and asda are cheaper, I think you need to re-think your prices OP.

What do you sell?

nickelbabe · 17/08/2011 12:48

Booy - they can decide for themselves that the prices are cheaper elsewhere, they can discuss it very quietly with their family or whoever is with them, but it's really not fair to discuss those prices out loud in front of other customers.

I'm an independent retailer - I have to pay bills.
One day, I might pay myself a wage.

Peopke who are deliberately trying to take custom away from me are not welcome in my shop.

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ThePrincessRoyalFiggyrolls · 17/08/2011 12:48

Incidentally Nickel do you have a costco card? I really really want to go and bulk buy their camembert .............but that is the only reason promise (I would get some for you too to put in the freezer Grin)

JemimaMuddledUp · 17/08/2011 12:49

I know a lot of things are cheaper online/in bargain shops etc, but I know my DC love going into a proper bookshop and browsing, then buying something. Clicking on something online and waiting for the postman to bring it just isn't the same. I've never been to Costco (not even sure what it is TBH!) but I bet the experience isn't as nice as a proper bookshop.

DS1 asked for a book token for his birthday, but stipulated that it had to be "for the proper book shop in town, not Amazon!" Grin

nickelbabe · 17/08/2011 12:49

I sell books.

I sell books.

the prices are printed on the back of them.

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Andrewofgg · 17/08/2011 12:49

Come on nickel, CostCo give cards to a lot of people who are not retailers. My DW has one; so does her SIL who does most of her big food shopping there.

GypsyMoth · 17/08/2011 12:49

Have to admit it's amazon every time for books. Sorry, but they are cheap and arrive quickly

GypsyMoth · 17/08/2011 12:50

Those prices on the back ate never what you pay at amazon tho?!

nickelbabe · 17/08/2011 12:50

Figgy - yes I do have a costco card - I use it to buy books at wholesale prices so that i can sell them to my customers at retail prices.

I also used it to buy the food for my wedding.

I didn't stand in every other shop and shout out loudly that I could buy x,y or z cheaper elsewhere Grin

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ThePrincessRoyalFiggyrolls · 17/08/2011 12:50

There are billions of places around the world that probably sell what Nickel sells cheaper but you don't get the personal service, knowledge or cup of tea if you are mnetter! Plus you get things you don't find elsewhere and the convenience of having it instantly!

LadyBeagleEyes · 17/08/2011 12:52

You have a bookshop nickel?
It's a rare and wonderful thing these days.
I'd much rather browse in a shop like that and pay an extra couple of quid, than go to some massive outlet.
I heart bookshops.

nickelbabe · 17/08/2011 12:53

amazon is a huge company that basically has the market share on the internet.

yeah, for a lot of things they're cheaper, but that's because they're a huige company, and can demand better discounts from the publishers than normal retailers.
they're also greedy, grabbing bastards.

how is buying from amazon quicker and easier than going into your local shop and taking a book off the shelf and buying there and then? you could have read it by nightfall, instead of waiting a couple of days for it to arrive.

and what if you want a recommendation? or you want to browse? or have a conversation with a real person? or look for something that you'd not thought of before?
you need a real book shop for that.

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BooyHoo · 17/08/2011 12:53

really? you think they are deliberatelytrying to take customaway rom you? what did you do on them that tehy want your business to fail? or are you perhaps projecting your own personal fears onto your customers when in reality they are simply telling their children they can save £2 of their pocket money if they go to costco?

ShoutyHamster · 17/08/2011 12:53

Tell them, 'Well yes it was cheaper, but as you have probably heard, Costco exploded in the early hours of this morning, so that avenue is now closed to you alas' with a broad smile. That will stop them in their penny-pinching tracks!

nickelbabe · 17/08/2011 12:53

FiggY - don't forget that standard 10% discount that MNers get too Wink

(don't tell everyone that, though!)

but the cup of tea could also be a coffee, and I have biscuits sometimes too Grin

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