I took mine and my sister's DCs for a nice day out to the cinema. There was just me and 4 kids aged between 3 and 5. After we bought our tickets I took them to the Ladies toilet, they were all engaged and there were a few people waiting.
I decided not to wait and took the DCs out to the disabled toilet as there was no one using or waiting for it. When we had all finished we were washing our hands when someone tried the door, one of the DCs had unlocked it and this woman in a wheelchair came in with her partner, I said I won't be a minute. She glared at me and muttered some things.
I was really embarrassed that I had been caught out using the disabled toilet and I wanted to apologise to the lady for keeping her waiting (for less than a minute!) but she was really, really angry. The DCs ran out in opposite directions and I quickly said sorry to the lady and as I walked off she screamed "Bitch!" at me. I never turned back to look at her. I don't think the DCs noticed anything!
I was so upset I couldn't get it out of my head throughout the film, and it ruined my day. I don't think what I did was that bad. I thought that woman was really horrible. AIBU?