my manager told me once, on the way to facing a horrible confrontation with a tenant, "just don't say anything"
it was powerfully useful advice but still can't manage it. I gibber.
oooh, and yes, Hully, I am an accidental home edder. Officially to the dds, and not to ds. Fortunately he can do all that science and stuff, so I have to chuck him books occasionally and bore him about the French Revolution. The poor little sod.
Oh, and prevent him from answering questions thus:
Q: "Do you think George was justified in shooting Lenny? Discuss"
Ds' A: "No"