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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

John Lewis spoled my son's christening

150 replies

FRWL · 27/07/2010 11:01

I'm crying for the 4th time because John Lewis has messed me around so much and left me, my son and my parents so disappointed..they live abroad,when came ordered a present from JLwith nominated day delivery..it didnt happen and the whole sat evening we were waiting for the van to come, cancelled our meal...the present turned up at 9 instead of before 6pm as stated - that was the 1st time i cried coz of distress, then when my dad put it together(its a trike ) we discovered that the brakes are faulty...we all were soooooooo upset...as my parents couldnt give it like that...and JL said they can deliver only on tuesday, as my parents are leaving in the afternoon, they promised to deliver before 10.30...They have NOT..on city link website it says there was an attemp - well its such a BLOW..WE ALL HAVENT LEFT THE HOUSE AND THERE WAS NO ATTEMPT......I am a grown up woman, but sobbing like a girl...the customer service said we probably missed the driver....dONT KNOW WHAT TO DO, FEEL SO HELPLESS...

OP posts:
squeaver · 27/07/2010 14:05

A trike for a christening gift is a bit odd isn't it?

ShatnersBassoon · 27/07/2010 14:08

"A trike for a christening gift is a bit odd isn't it?"

Christ was on a trike before he was on a bike.

stressheaderic · 27/07/2010 14:13

This thread is epic. I'm still laughing at 'There you go'

CreepyFunbags · 27/07/2010 14:13

I didn't know you could start threads like this and be given things by a company.
Hmm. Posh champagne and expensive chocolates totally ruined my Wednesday? Would that work?

swanandduck · 27/07/2010 14:16

Sometimes I hear terrible things and I think 'God, and I thought I had problems'. This is definitely not one of those times..

StrictlyTory · 27/07/2010 14:18

I've seen it a few times, mainly with Ocado that people start a thread crying over their order being late, bread being squished etc and before you know it Ocado are there offering to 'help them'. I'm sure most of these things did actually happen but I think in this case the OP went massively over the top in an effort to get something in return.

All feel a wee bit like a chancer for me. It's just funny how it's JL's fault not the courier company when they were the late ones and the ones who said they tried to deliver when OP says they didn't.... maybe something to do with the fact JL are much more likely to give OP something than a courier company

emptyshell · 27/07/2010 14:19

I recommend going and screaming blue murder and going to the local paper or the Daily Mail who'd love the story of how this "ruined" your son's christening.

PS in 2 weeks when there's a new trike sorted and running - your son won't remember any of this and everyone else will just remember you going utterly bonkers and doing yer nut over something ridiculous.

Habbibu · 27/07/2010 14:23

I thought you were going to say that John Lewis told your son there was no God. Which would rather put the dampers on a Christening.

deaddei · 27/07/2010 14:23

I always thought John Lewis WAS God.

KurriKurri · 27/07/2010 14:24

OP - you've taken the chorus of 'you're over reacting' very well - I think a general build up of stress, combined with the fact that you miss your parents and have looked forward to their visit, made the trike the last straw.

I'm sure your son's Christening was a lovely day, and God won't mind waiting to see him charging around happily on his trike. (Actually if God did mind he'd probably have sorted out the delivery from JL).

Hope you're feeling cheerier now - Archie is a cute name

Habbibu · 27/07/2010 14:26

If God did mind he'd have made 9 mo babies able to ride trikes. And use brakes.

TotalChaos · 27/07/2010 14:34

best laugh I've had all day, thanks OP!

porcamiseria · 27/07/2010 14:49

STRICTLY TORY

NO NO NO!

when a company tries to blame things on their courier I see RED

my contract is with John Lewis, ergo they are accountable for delivering my fridge

I do not have a contract with city sprint or whoever. I pay JL, therefpre they are ultimately accountabvle to get my goods to me

when I get the "oh its the courier" I go FUCKING BALLISTIC.

hope OP has taken a chill pill?

StrictlyTory · 27/07/2010 14:53

Yeah but I get mad at JL for example when they send me or I buy something faulty... if the courier messes me around I get mad with the courier. I do see the point that you didn't pay the courier apart from really with a delivery charge so it is for the retailer to sort out but I do not see how you can say the retailer runied the day when it was the courier who messed up.

cheesesarnie · 27/07/2010 14:57

threads like this are why i love mn so much.

Turniphead1 · 27/07/2010 15:01

LOl at Deddei!!

Lilymaid · 27/07/2010 15:03

As any JL employee would know, John Spedan Lewis, who set up JL as it now is, is always referred to as "The Founder" in JL magazines. Ergo He must be God.
And OP's DC must be extraordinarily gifted in being able to cope with brakes at such an early age. At 9 months, mine couldn't sit properly on their push along trikes and knowledge of brakes came somewhat after they had mastered pedal.s

thederkinsdame · 27/07/2010 15:34

OP, I can understand your frustration, but there are plenty of people on here who would willingly change places if this is the biggest worry in your life, so I don't think you'll get much sympathy

hobbgoblin · 27/07/2010 15:37

lord above

annh · 27/07/2010 15:38

I'm sorry, I've only just caught up with this thread and it has moved way past the point where I might have told the OP to get a life and pointed out that her 9-month old will not realise that his trike wasn't delivered in time. Now I am thinking that we should nominate this thread for MN Classics! OP, if you are really serious about this (which I sincerely hope you are not) then I think you have many shocks in store for you - you might want to start thinking about how you will deal with your distress more appropriately if he doesn't get into your choice of nursery, for instance.

Habbibu · 27/07/2010 15:41

hobbgoblin, I think we've established it is in fact "lord at John Lewis HQ".

goodmorning · 27/07/2010 16:24

Archie sounds amazing being able to ride a trike at 9 months.

thefirstmrsDeVere · 27/07/2010 16:47

shatnersbasson That made me BWA HA HA!

And I was getting all annoyed with this thread, had skipped to the end to post a 'you think thats the end of the world young lady, you should have my worries!' type thing.

But I wont know cos you made me laff.

soapydishcloth · 27/07/2010 17:24

The OP will be lucky if John Lewis offer to compensate her.

I posted very recently that I would like my ashes scattered in John Lewis and have they contacted me to offer to cater for the ceremony? Have they bollocks.

mmmwine · 27/07/2010 17:37

This reply has been deleted

Message withdrawn at poster's request.