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Best Amazon order screw-up?

99 replies

Zapx · 05/09/2026 12:15

This is a good one I reckon. Order was for a music stand light - instead I’ve just received a cat collar. 🤣 Shame we don’t have a cat really!

OP posts:
CointreauVersial · 12/09/2026 20:40

Out of the blue I received a box of really nice kitchen equipment from Amazon - wooden chopping boards, fancy egg whisk, bowls. Plus a random IT book. It was all labelled up with my name and address, and no sign that it was a gift (it would have been a slightly odd gift, to be honest). I called Amazon, but all they could say is they had no record of me ordering anything, so they couldn't process a return, and they told me to keep it.

PreachyPie · 12/09/2026 20:42

Dh ordered a small computer part and received an upright Vax cleaner.

MakingforMindfulness · 12/09/2026 20:43

RitaIncognita · 12/09/2026 20:01

Today. A package that was completely empty. Sealed but empty. Not sure how that happens, but the customer service chat said I will get a refund.

What had you ordered?

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RitaIncognita · 12/09/2026 21:06

MakingforMindfulness · 12/09/2026 20:43

What had you ordered?

Some budget friendly skin care items. So not a lot of money involved.

keffie12 · 13/09/2026 13:38

I also ended up with a very nice expensive face primer in with my bits and bobs order. I'm like eh! It's not the type I use. I was told to keep it. I hope the person who would have got it did get one replaced, without too much hassle

Yello24 · 13/09/2026 20:17

You’ve all just reminded me of something I’d forgotten! Not Amazon though.
I ordered a solid oak coat rack. With five iron hooks and shelf above. Lovely quality simple item. Was £140. Just right for hallway.
Except they sent me five!
They weigh a ton. I contacted them and asked them to pick up the spares. They asked me to take them to post office. I said not possible as I could barely carry one box in my arms at a time. Can’t park outside post office. Chased them several times but they ignored me so I put them in the garage. Must be two years now.
Why didn’t they want their £560 worth of stuff?!

Isabelle70 · 13/09/2026 20:41

Ordered 2 plastic storage boxes for crafting for my DM, they came filled with lots of random craft items that I couldn’t return. Still trying to work through the items 10 plus years later.

AnneElliotsBestFriend · 13/09/2026 20:43

I ordered Cluedo. I received 2 packs of indigestion tablets and a wrist brace.

WWomble · 14/09/2026 18:00

WWomble · 12/09/2026 19:14

Only ever had 2 wrong deliveries, both in the last month.

First time a vat of Aloe Vera gel, part of an order and arrived with the rest of the order and then another vat the following day.

Then this week, pre-ordered Gruffalo Granny and arrived as expected on Thursday. Friday night another delivery (not expecting anything). Opened unexpected parcel on the doorstep, a 24 can case of Coke Zero (which we don’t drink) in a pristine Amazon parcel but very battered Coke case inside. Delivery photo pinged in as I opened it to say Gruffalo Granny book had just been delivered! It’s very hard to reject an order that you haven’t placed!

And it continues . . . Monday now, another Amazon parcel, a second copy of Gruffalo Granny!

Foolish1984 · 14/09/2026 18:48

A pack of 2 beauty blenders in addition to what I’d actually ordered. Why can’t I get a free Apple Watch?!

Foolish1984 · 14/09/2026 18:53

IHopeYouStepOnALegPiece · 10/09/2026 21:03

Ordered a garden hose (those bulky ones on a stand), received a giant box of 4, contacted them to return them, they sent another 4...again...and again. I ended up with SIXTEEN hoses, it was like Harry Potters Hogwarts letters. They kept arranging to pick the up then never turning up. In the end I ws giving them away to neighbours and twice, delivery guys.

😆 This made me giggle, hose pipes for everyone! 💦

Zapx · 14/09/2026 20:12

AnneElliotsBestFriend · 13/09/2026 20:43

I ordered Cluedo. I received 2 packs of indigestion tablets and a wrist brace.

That’s fairly extreme game of Cluedo if that’s what they thought you might need afterwards 😁

OP posts:
Justploddingonandon · 14/09/2026 20:23

Ordered a greeting card and got a pack of batteries. They refunded and told me to keep the batteries.

CactusRabbit · 14/09/2026 21:16

I ordered DH a Star Wars puzzle for his birthday. Received... Disney's Frozen beauty set! Was told to keep it, so yes, it got wrapped and given to him! (Was then donated to charity)

Chill1Heeler · 14/09/2026 21:28

I ordered some trainers to find a top of the range smartphone in the box alongside my order, some years ago now mind 😅

budgiegirl · 14/09/2026 21:40

Ordered some Apple AirPods, received ..... two apples! Fresh fruit apples.
Less of a screw up and more of a thief with a sense of humour I would think.
Amazon just sent another set of air pods and didn't want the apples back!

Bellie710 · 17/09/2026 20:39

I ordered a bag of dog food £23 and got a canvas wardrobe worth £87 and was told to keep it.

bellsbuss · 17/09/2026 23:10

2 bottles of pink bolly instead of one , was very happy

RollonSpringplease · 18/09/2026 06:18

Not Amazon but Very. I ordered a printer. They sent two. I returned one and they refunded me the full price so I got one for free and it's still going strong years later. Ordered some dresses in M&S sale. I didn't try them all on as they were for a cruise later in the year. When I finally got round to it I found a really expensive Ghost dress in XS. I was a 16 at the time, but amazingly it fitted and is now my go to dress for every posh occasion. Unfortunately it was far too late to return it.

StuntNun · 18/09/2026 06:26

I’ve never had anything good or extra. One time I ordered an iPad and received a children’s book about crayons instead. When I phone up to tell them there was a mistake, they hung up on me. I ended up having to go to the police.

whatgoeson23 · 18/09/2026 06:39

Ordered a pack of Oral B toothbrush heads, they sent me a whole box which has lasted me 3 years up to now 😂. Same with vitamins I ordered. They gave me 5 boxes instead of 1. I’ve also had random items added to my grocery shop too which I didn’t order either

ThaneOfGlamis · 18/09/2026 07:56

A mould to make tiny creepy hands. Hadn't even ordered anything!

Best Amazon order screw-up?
misscris · 18/09/2026 15:37

I ordered two dozen bamboo plates for an outdoor party. I received a novelty money box which arrived broken!

AmazingBouncingFerret · 18/09/2026 15:53

Shein. Hypodermic needles and syringes packed in with a load of hair accessories I’d ordered for my daughter.

LathkillDale · 18/09/2026 15:56

I received a book called “The Body Builder’s Kitchen”. None of us are body builders. I had received all my orders correctly at the time!