TW 2nd paragraph MH
I work in welfare benefits and will sometimes post to correct, literally facts such as the amount of personal allowances, not whether a good or bad thing. If it is acknowledged it is discounted or they accept that the amount and begin to argue that the people claiming are not worthy/scroungers. There are a few of us, but mostly given up. I’m often under a different name.
I wish sometimes they were on the phone listening to the desperation of some calls when circumstances change through illness, child disability or separation. Not unusual for clients to have suicidal thoughts. Hardly ever just one issue - job loss, leading to depression, then partner burnout due to being a carer then trying to organise the whole family.