Most ridiculous complaint.

[sashh]

I got a supermarket delivery and it arrived about 10 mins before the time slot. I was happy with this but joked with the driver about it being early.

He said some people do make genuine complaint if he is early.

At one house he knocked on the door, the door was opened and he was told to come back at the allotted time. It was 2 mins.

Oops I forgot to say what ridiculous complaints have you had to work or otherwise.

Two mins might sound petty but if the person is in an online meeting and trying wrap things up before the delivery window, it could be annoying for them.
Tesco always calls if they are going to be early though and they’ve always said they’re happy to wait for me if I haven’t got home yet or am finishing up at work.

Yeah, 2 minutes does sound like they were WFH.

Then again, they should probably plan their delivery for when they're not working.

Ours can be anything up to 2 hours early but DH doesn't work on the day it's delivered.

I used to work in sales and would greet customers and ask how their day is going. One woman asked me why I wanted to know that so I said I was just making conversation. A little while later she returned asking for my name as she was reporting me to head office for invading her privacy with that question. She did actually report me too 😂😂

I worked on a nature reserve as a student and someone complained that it was raining and that a mum and buggy were getting wet. When the mum appeared 10 mins later we checked she was okay and naturally she was baffled that someone had complained about rain on her behalf! 😂

I wouldn't go that far (report you) but it really winds me up if people ask me how my day is going. Why should I have to think of something to say? Am I supposed to ask you back how yours is going? ( I have no idea. I am ND.) Do you really want a conversation, because if not, what's the point of me saying "Fine"? Just say "Hello" ffs.

Many years ago I had a Saturday job in Selfridges. One day the department manager told me he’d had a complaint about me: I was too smiley and happy, not in keeping with the dignity of this section of menswear. But as he’d watched me make three sales that morning, and upsell on two of them, he felt that I represented the dignity of the department well, and please to continue the way I was.

I got an absolute rocket from a customer who had ordered flat watch-type batteries and when they arrived “they are all positive ones. Every single one.”

I had it the other way round once when my groceries were delivered 20 minutes early. I wasn't home from work yet and the driver kept calling me asking when I'd get there, getting increasingly tetchy that I was keeping him waiting I arrived before he was due and didn't complain about him but didn't say thankyou or apologise for keeping him waiting. I'm sure that showed him.

Years ago I worked as cabin crew, and we had some corkers. Memorable ones include:

• “Haven’t you got any cow’s milk? What the hell kind of an animal is an UHT anyway?”

• “This clotted cream with the cream tea has made my coffee go lumpy”

• “De-icing the plane is causing too much delay - I demand to speak to the captain”

• On an unscheduled stop in Montevideo, late at night, due to a sudden fire at the destination airport, all the passengers were being put up in hotels overnight. One woman refused to get off the aircraft saying she couldn’t stay the night in Uruguay because she was “from a good family.”

I get you. Also wouldn't report it, that's nonsense but am similarly annoyed by it. You're not my friend, don't try to be.

On the rare occasions I get sales calls if they say "how is your day going?" or similar I just ignore the question and wait for them to get on with whatever they want to sell me.

I really get annoyed when callers do this. It really bugs me more than if should...I'm like "get to the point!"

I worked in the tourist office in this city many, many years ago and we used to get complaints (mainly from Americans, it has to be said) from people asking why we'd built the castle on top of such a steep hill.

In the same tourist office, I once had a tourist complaining bitterly that the guest house that I'd managed to find for him and his family (rare as hen's teeth during the Festival, he was bloody lucky I'd found them beds and not benches when they pitched up expecting to get accommdation that night) only had a bath in the ensuite, not a shower, and he would "not subject my wife to a bath" - like I was booking her onto the rack or something.

I work in retail (think golden arches)
Anyway,the most memorable one was a bloke came in and ordered a big mac,chips and a diet coke on the till
I double checked the order with him and he was happy
He got his big mac,chips and diet coke but kicked off big time because he'd wanted an orange juice instead of a diet coke
He saw me walk past him mid rant so grabbed hold of my ponytail and punched me in the face

Another shat all over the floor in the disabled and walked out
He rang to complain about the toilets being dirty and I got into trouble for it even though he'd made the mess in the first place
(They where spotless as I came out/he went in and you can see nobody else go in before him-all caught on camera)

Another grabbed me and assaulted me-he shoved his hard penis into my back and tried to shove his hand up my top (again,caught on camera)
My manager rang the police(who didnt do anything-just gave him a bollocking) so he rang our head office to complain about me (he claimed id 'come onto me' apparently and 'was a typical hysterical woman,whinging about nothing')
They didnt even ban him until I kicked up a fuss

I worked in an office and had to randomly phone some clients about an admin thing. It wasn't cold call, they were clients but it was still an annoying call to get. A bit like the bank calling to let you know you had to fill out a form you didn't know about, so unsurprisingly many customers were a bit curt. One woman complained to the company after, it wasn't because she received the call, but that the call arrived at a time when she was waiting on another important call. Apparently results from a medical test, and she was obviously very stressed and watching the phone. I get she was annoyed, but seriously, she went to the trouble of phoning to report it, she must have nothing better to do.

Two memorable ones from when I worked in a large supermarket.

One man came to complain that the new potatoes he bought were too expensive. I didn't disagree, but the price was right there and he wasn't forced at gunpoint to buy them... Anyway said no worries, happy to give you a refund if I can just have them back. Turns out he'd cooked and eaten them already. Still not sure what I was supposed to do about that one really!

Second was a man who bought a turkey at Christmas then forgot about it and left it in his car for nearly a week. That was clearly my fault and I was ruining Christmas for Tiny Tim by not replacing his precious turkey 🙄

I had a delivery before Christmas of one of the DC's presents
Thee Delivery driver was not actually able to press the thing on his app to say it had been delivered until it was the predicted time or later so we stood chatting for about 30 seconds waiting for the count down

I worked in a university laboratory. One of the lecturers was known to be a pain in the backside. One day he phoned me and subjected me to a long, swear-filled rant about not receiving the results of some research. He finished by saying he was going to report me to the head of dept. I humbly agreed that he should, but didn't tell him that he had got projects mixed up and the research wasn't due to be finished for another 3 months. HOD came down to see what was going on so I explained and said I wasn't happy about being sworn at. Horrible lecturer got a good talking to, was banned from the lab areas and in future he got his poor secretary to make any calls to us.

At work we sent a parcel to a customer using our usual courier company. 2 days later she called us to say she hadn't received it. I called the courier company who said they tried to deliver and knocked on the door but no answer, so took the parcel to her closest post office for collection - just 0.5miles from her home.

I called her back to relay this and she said oh yes I heard them knock but I didn't know who it was so ignored it!!

When I said it had been taken to her local post office she asked me to Google map it for her!! I said it was a 2 minute walk. She got cross and said it was ridiculous and I would have to call them to try to redeliver again! Considering as a company we had done our part of the deal, she was insistent on me calling back the courier!

When I said she would have to call them as it was out of our hands, she admitted that she had been left a card with the courier companies contact number and address the parcel was taken to! So she could have done that all herself. Oh and the parcel was tracked so she got emails updating her the whole time.

I was astonished at her laziness and entitlement!

I worked for a summer on a eurocamp campsite - static caravans in the woods. A man complained that there were birds around that frightened his children. To be clear, the campsite wasn’t overrun with geese hissing at people or anything, these were sparrows (or similar, I’m not a bird person, but the kind of small birds that fly off if you go near them).

One of my favourites was working at a supermarket, this was during Covid, when a woman starting screaming at me about avocados. I was walking to go on my break - holding my meal deal - and she stormed over to me to ask where the ‘insert high end brand’ avocados were. I said that due to Covid the stock we had out for fresh produce was quite literally everything and whilst we had normal avocados, we must not have had the others delivered (due to the well known supply issues). She went crazy at me, shouting that I didn’t care because I was on my break (if you can tell that then why ask me in the first place?) and said I couldn’t be bothered to check and that she wanted a manager. I got her a manager and left her screaming at him instead. Best part was she’d already asked two other colleagues the same question and they’d both given her the same answer. Our warehouse was empty during that time! We didn’t need to ‘check the back’ because there was literally nothing to check. Never saw her in the shop after so I used to wonder if she left in a huff or go banned 🤣

Another one was when I worked in a hotel. We had two couples come to stay who had come together and knew each other etc. One had booked via a voucher website which gave them a free upgrade and a bottle of prosecco, the other had just gone online and booked a simple room (but had paid the same price due to one being an offer and one not). When they check in, the one in the standard room went mental saying it was disgusting and a scam and demanded an upgrade. I explained that unfortunately the other upgraded rooms were all already booked so I couldn’t do so, but I did offer to give her the Prosecco as a gesture of goodwill. She demanded that I downgrade someone in order to give her and her friend the ‘same experience’ and was outraged when I said I couldn’t do that. Worst part of that story is after she left she complained to head office who refunded her whole stay!

I once had a lady yell at me asking for our health and safety police on seagulls. We have a chip shop on a beach - they kind of come with the territory. It’s not like we train them to loiter!

The point is that if offers an opening for conversation. You might say 'fine' and close the conversation because that's what you prefer and that's perfectly acceptable but for another person it's an opportunity to engage in chat that can be very beneficial to the person. I think its a great part of our culture that we engage with each other like this. You don't need to participate but it seems to me like a strange thing to get annoyed over. Each to their own I guess!

I worked in A&E years ago. A patient arrested, resus trolley, CPR, clear, shock etc etc. Sadly the patient didn't survive- RIP.

The beds were divided by curtains, so the family in the next bay could clearly hear what had happened. I went around afterwards to apologise because the resus trolley had bumped into the relatives chair and for the commotion.

The relative said 'This is outrageous, we've been here over an hour and not one person has offered us a cup of tea!!!'