Most ridiculous complaint.

[sashh]

I got a supermarket delivery and it arrived about 10 mins before the time slot. I was happy with this but joked with the driver about it being early.

He said some people do make genuine complaint if he is early.

At one house he knocked on the door, the door was opened and he was told to come back at the allotted time. It was 2 mins.

I don’t like when Tesco delivery show up early either. I WFH lots and plan my delivery around my day. Once they showed up early and I wasn’t home as I was walking the dog. People pick slots usually because it’s convenient to have it dropped off at that time - not before or after.

I had a driver turn up over half an hour early and he made my son call me, ranting that I wasn't home (but wouldn't hand it over to a 16yo).

I never understand that if there's no alcohol in the order. Everything else gets left on the doorstep, so why can't they leave groceries with a minor...

The boss's response to the solicitor sounds about right, too. Lawyers are always wrong.

I think the problem is those who can't take the hint when you say fine thanks to stop there and carry on asking questions. There were a couple in my local supermarket who were really bad for it - "any plans for the weekend", no "well it's nice to have a quiet weekend, oooo pizza not planning on cooking either then". At which point it becomes incredibly annoying and intrusive especially if you are in fact having a shite day.

I once had a lady screaming and shouting, threatening to walk out without paying for her items because there was no one to serve her at the self-service till- the clue is in the name.
At M&S we are trained and expected to make small talk with customers. I am not good at small talk so i created a script that used to work from, would vary it for days/times/occasions and usually would say have you got any kind plans today/this arvo/the weekend, most customers were happy to have a chat and tell me what they were up to but I had one lady tell me it was none of my business, a very grumpy looking man said I don't want to talk to you, just serve me.

During covid I briefly removed my mask while speaking to a deaf customer so she could read my lips, the customer behind her berated me for taking my mask off. She told a manager who asked me and after I explained why I had done it he commended me for being inclusive.

Most ridiculous complaint this week came from a team member who thinks that they are being victimised by being asked to attend an absence review having been on paid sick leave for 3 months whilst telling lie after lie.

I work with Autistic people, I know work with one who won't answer the door a minute earlier than the person's expected. He is a lovely young man, he just really struggles with things going even slightly off plan.

I work Arts Events and a certain actress (has done some Hollywood movies) complained about me as I'd asked for her name when checking in the guest list. She didn't pull the 'Don't you know who I am?' but glared and walked straight past and then apparently complained to several people (Head of organisation, and my Event Manager, who found it hard to keep a straight face). In my time I've checked in the likes of Kristin Scott Thomas, Cate Blanchett, Vanessa Redgrave, Royals, World famous artists, etc who have never had any problems offering their name and certainly never taken offence at being asked it. Sometimes, I think they prefer it if you pretend to not know who they are...

Events where you are instructed that you mustn't look or make eye contact with X - A bit hard when they are standing before you and you are greeting them.

Another ridiculous moment was during London Fashion Week, when doing the meet & greet & guest list, I saw this woman striding across the space with purpose just to tell me that the chiffon scarf I'd wrapped around my neck as it was chilly, was 'dark blue not quite black (I was wearing a black dress). She was right - it was very, very dark navy or black with a blue hue - but why would somebody actually stride over to tell someone that?

I really need to know who that was 😂

I bet that 2 minutes was a massive exaggeration. Personally I don’t like it when they turn up early as I plan my time around it. If they come early then I could be in the middle of cooking or eating dinner, on the phone, in the shower etc. The point of booking a slot is that they turn up in the allotted time. Sometimes they call and ask if they can come early which I don’t mind, but its annoying if they just show up unexpectedly.

But general chit chat isn't given under oath. Either say a non-committal "not sure yet" or give any answer, from dull "watching a movie" to extravagant "climbing Ben Nevis dressed as a giant chicken for charity" or the ott awkward "I'm going to get this massive oozing boil on my unmentionables checked" (aka bet you wish you never asked)

I've had Ocado delivery driver say similar to me. I've always welcomed them if they're early but as PP says maybe they were working from home and in a meeting.

Never knowingly undersold ….a customer complained that when he bought his tv 5 years previously he wasn’t advised that 3D tv technology would be coming out ..tried to return his TV for a new one

In my old working life, dealing with liability insurance claims, I had a woman try to sue a local authority because she had allegedly been bitten by a fish whilst plodging in the sea. She was suing because the council didn’t put a sign up to say that fish bite.

@StrandedStarfish oh yes i worked in this area too. So random and bonkers. I dealt with food manufacturers small claims for a while, someone found a rubber glove tip in a food item and were concerned that they had eated a finger tip, despite many reassurances no such accident had occurred at the factory. Someone sued because they found a chicken bone in a chicken burger, no consuming or choking, they were just upset they found it. We also had a claim regarding a fly baked into a biscuit, so a legitimate complaint as such, however the plaintiff claimed all sorts of psychological damages, from food phobias to nightmares and ultimately some sort of breakdown. Further investigation showed her daughter died shortly before she found the dead fly. There was a teen who had about 6 pints then ate a bag of chips and vomited all night, whose mother claimed he only had a sip of beer and must have had food poisoning. The best one going around the office was the guy at a strip club who was alarmed when the strippers tits were suddenly thrust in his face and jerked back suddenly wrenching his neck and suffering from whiplash.

I work in a Health Centre , a woman (not even one of my patients) complained to me that a car was parked in a Blue Badge space without a badge on view ......and she wanted me to find the driver and make them move ,'
There are at least six departments on our floor , GPs Practices downstairs and a further floor for Staff.
I was told I had to knock on all the doors ..... Erm , people are having private confidential consultations so that'll be a "No" but ask Reception.
She stalked off , muttering at me .

Bloody hell. You shouldn't have to put up with that. Some people are savages.

I just hang up.

So you're serving me, or ringing me up at home. If you start asking about my day instead of getting on with it then you're wasting my time and your own. And as I said, I don't know what I'm supposed to say. Do you really want me to tell you about my lunch with a friend who's about to leave her DH? Or about my ddog's gastric problems and my trying today to find the right food for her? Why is this your business? Or should I just say "I'm going shopping"? It's easier all round if you just get on with it.

I suppose if you really want to start a conversation you could comment about the weather. I could cope with that.

drunk woman came inmy momsstoremad because we didnthave 30 yards of drapery damask fabric only ordered the when paid for
she threw 100 0n the counter after 15minutes of bitchin remember she was shitfaced.left .mom put the money in the safe she never came back after6 months mom gave me the money
many inthat store my highschool home ec teachers came in and 'i want o talk to the manager" i was .mom was in the back doing some sewingour bread and butter...she came out front and with her cool voice said she is as good maymbe better out her so if you dont want to deal her you can leave thank you
not lovable but the backs her kids big time

Guest ordered Hunters chicken and then tried to get a refund (after eating if of course) as it didnt "look like it does in Wetherspoons". That will be because you are not in Wetherspoon love.

I knew as soon as I read castle at the top of the hill you were talking about Edinburgh!

I think if you book and pay for a specific time window the driver needs to adhere to it. They might want to leave early but that’s not anyone else’s issue. People may be in a meetings/on the toilet or not at home.

I agree, I had an Asda delivery show up 25 mins early and the driver phoned and said he would cancel the order if I didn’t accept it right then because he was going on his lunch break. I chose the hour long slot because I would definitely be available at that time, but he rang the door 5 times and called at least twice while I was in a meeting. I’m happy with an early delivery if I’m free but I think it’s reasonable for people to be out or on a call until the slot they’ve chosen

Morrisons tried to deliver mine early once, but I wasn't home... so they came back. Poor guy I think actually tried 3 times because I was then stuck in traffic for two hours. He was then driving past and saw me pulling into my driveway. I was very grateful!

In my business... the most ridiculous complaint we have had was the product exactly as described. He didn't like that and thought it would be better another way. But had bought it based on the description.