Most ridiculous complaint.

[sashh]

I got a supermarket delivery and it arrived about 10 mins before the time slot. I was happy with this but joked with the driver about it being early.

He said some people do make genuine complaint if he is early.

At one house he knocked on the door, the door was opened and he was told to come back at the allotted time. It was 2 mins.

To be fair, Edinburgh dies have quite an unreasonable amount of stairs, hills and cobbles. And having to walk the entire Royal Mile from the Palace to the Castle in dress shoes was particularly painful...

But thers not a lot the Tourist Board can do about it!

I once had lunch with a woman from my bookclub who I thought was lovely. I hoped that the lunch would be the start of getting to know her better.

Well, it did enable me to get to know her better. We were just at a local Italian pasta pizza place. Nice, local, relaxed. Great food. She complained that the waiter did not serve her her plate from the 'correct side' (which i have just googled and is apparently the left hand side. I thought she was joking at first, but she handed him back the plate and instructed him to serve it to her again but properly. I was a bit aghast at that, but then when we left she made a formal complaint to the manager about it. She was quite strident about it and huffy.

I keep a politely friendly distance from her now.

Yep - you guessed right! This was back in the early 90s, so if you worked in Jenners at the same time, hello to you over the road!
Working with tourists was a very interesting experience - we were all amazed at the number of people who would spend a lot of money coming here with literally no accommodation booked and no idea of where they were going or what they wanted to see.

No, nothing we could do! It's not as if the hills, closes, stairs and cobbles are hidden from tourists before they come - it's part of the history and charm of the place that makes the city what it is.

People hate it because of the implied threat. The 'I know your name, so if you put ONE FOOT wrong or say anything I disagree with, I am going to complain personally about YOU to the management.'

I mean, that is quite literally the point of us wearing a name badge, so I never took it personally, but some of the men used to make me feel a bit awkward, as though they were trying to 'own' me by knowing my name...

I work in one and someone brought their sausage and egg mcmuffin back because it had a tiny bit of egg shell in it

Which should not have happened (a newbie that didnt think to check before they where cooked)

But she'd eaten around it and brought back the smallest bit of shell on her finger and screamed for a refund

Another is a couple that come in

They had a 'vibe' about them (which I cant explain but if they where found to have been killing newborn babies and drinking their blood,it would not surprise me)

I hated serving them-they really made me feel frightened for my safety

Every single time something would be missing from their order-but they'd only notice 10/15 minutes after they got their food

I would triple check their order before handing it over and everytime they would complain

The manager had no backbone at all and would replace it while giving me a bollocking and threatened me with the sack more than once

Anyway,she left and we had a new manager start and she took no shit from anyone

I explained what had been happening and she sat at the cctv,watching them

They got the food,would eat most of their order,hide the wrapping in their coat/bag and complain that that item was missing (of course it was,they'd scoffed it!)

They got a shock when she came barrelling round the counter and told them their scam was over-she knew what they had been doing and had proof

They hit the roof-screaming and shouting at her and threatening me

They complained to head office but they ended up siding with us and I've not seen them since

So I was complained about for catching them in their scam!

You must be fun at parties

I had a supermarket delivery driver moan at me (said the same thing at least 4 times) because my driveway was slippery in the ice and also that he knew he could turn around 'but it would be tight' so he wasn't happy delivering to me.
I've had the same supermarket deliver to me for years with no complaints.

On the one hand I admire the free spirit of people who just rock up….on the other hand even the bare minimum of research would tell you that summer in Edinburgh isn’t a great time to do that!

I’ve been thinking about the elevator thing…it always made us laugh…but it’s not as daft as it sounds if you think about other European cities. We live near Chinon in France now, where there is a beautiful old town, with a Fortress on a hill above. There is a lift to take people up there….pic included!! Lots of places have funiculars and the like….so if you were “doing” Europe and you’d seen things like that before it’s not really a daft question!

@MamaBobo Yes, Edinburgh in the summer is not tge beat time to rock up with no accommodation and no plans! We lost count of the number of people who would pitch up at the tourist office having just got off the plane, and as us what they should do with the week or fortnight they were going to be on holiday here. This was all ages too, not just the younger backpackers who were winging it.

I suppose it' not that daft if you've seen them in other countries - but very daft if you haven't checked beforehand! I'm also not sure where you'd actually put a funicular for Edinburgh castle

I did actually tell someone once, in a shop. I told her my dog was in for an operation and I was waiting anxiously for a phone call to say he'd come round. The poor girl obviously had no idea what to say, and instead of something like "I hope he'll be OK" and moving on, she said, "Well I hope you enjoy your day anyway"!

I am definitely fun at parties! I love making people laugh.

That doesn't mean I like my time wasted when I'm trying to pay for something in a shop or sorting out some problem with my gas bill.

Edinburgh tourists are a different breed, worked in Frasers and lost count of how often we were asked what time the one o'clock gun went off. And how many complaints were got about it being 'too busy' in August - no shit Sherlock.

Also sizing, they would always complain that the sizing was UK sizing on the labels of clothes.

Oh Yeah, that's definitely true a lot of the time when it's used. When I said I found it funny I mean this 1 specific guy, difficult to explain but there was a tone and a expression that came with it that let you know he had no ill will!

And sexist and ageist. Women of a certain age must not have opinions!

Well you probably don't go to the same parties, so it doesn't matter.

I thought the post about the castle was Lincoln at first - I wonder what Americans would make of Steep Hill. Edinburgh is relatively flat in comparison ;)

Or just imposing their extroversion on the rest of the world.

If I want to read my book on a train I'll be considered rude for not engaging with a passenger who wants to talk to me. Why is the passenger not considered rude for getting between me and my book? Why is their need for engagement more important than my desire to get on with my book.

(this is where headphones help of course)

The other thing about supermarket delivery slots is that unless you have a delivery pass, you pay more or less for certain slots. So you might have paid quite a lot for that particular slot.

If the weather is rubbish or there's lots of traffic I understand they can't keep to the slots but otherwise it's up to the customer if they accept early delivery. When I used to shop online we often had a call from the delivery driver to ask if we could take the delivery early and usually I could but ultimately if I couldn't I wouldn't think it remotely unreasonable to ask them to wait.

It hasn't happened with supermarket deliveries but once I had an electrician coming round to quote for a job. I made it clear I could only do a very specific timeslot. Of course he came when I was in the shower...

I used to work in retail and in your training your asked to say how are you not just next please, some customers complain if not spoken to so sales assistants can't win unfortunately.

Thing is if you could have just answered and said 20 mind early sorry I'm not home yet

I did, along with a real-time ETA. He still kept phoning me to find out why I was taking so long.

Silly aren't they, contain next time

Oh I love it when someone asks how my day is going. I’ll tell them how I got up late this morning, exactly what I had for breakfast in great detail, the trouble I had at work

, what my manager has said, and what I had for lunch in detail too, whilst watching their face disintegrate with regret asking the question. It’s great fun 🤣

When you're buying something in a shop, or making a call for your job you're already talking to the other person. Adding some pleasantries and making it more than just a robotic transaction is hardly the same as demanding a strangers attention in a public place