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Ridiculous things customers say!

450 replies

Darkclothes · 12/03/2025 17:14

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

OP posts:
WellyMcLonglegs · 13/03/2025 13:31

Flight attendant many moons ago when the planes used to have TV screens running the length of the single aisle. I was out my seat doing post landing things, seat belt sign was still on and the screens were still reading we were at an altitude of 34,000ft (they were always breaking/freezing) A woman tugged my skirt and told me the screens were distressing her, I was like 'er, why?', she got really shitty and started on about being led to believe we were still above the clouds, I just responded 'you did feel the massive thump as we landed on the tarmac didn't you?'

Mind you some people do seem to lose all brain cells when travelling.

sandrapinchedmysandwich · 13/03/2025 13:32

Darkclothes · 12/03/2025 17:14

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

Actually the waiter was rude as fuck. The creamy sauce could be Marie Rose where the prawns are not hot which is what I assume she neant. And you and your DH were rude for joining in. Did you enjoy belittling this lady op?

Poppymeldrum · 13/03/2025 13:32

Soubriquet · 13/03/2025 13:12

It always makes me laugh when I see people order a cheeseburger with no cheese, and then get all irate when the staff point out it’s cheaper to order a hamburger. They are adamant they DONT want a hamburger. They want a cheeseburger with no cheese. I’m guessing these people believe a hamburger has ham instead of beef

This happens more than you think
Another one is we do 4 ice creams-3 'basic' and a limited edition one-its Mars bar this time
At least once a shift,they come in,want a plain one so order mars but take off the sauce and topping
I tell them to order a smartie one but ask for no topping as its exactly the same end product,but a lot cheaper
I normally get a blank look and 'but I don't like smarties'
Some people leave their brains at home

DalzielOrNoDalzielAndDontPascoe · 13/03/2025 13:33

lovemycbf · 13/03/2025 13:14

I had an old lady bring back an empty toilet roll package and 4 empty cardboard tubes from the middle of the toilet rolls and said she didn't think much of them and would like a refund....er no 🤣

Did she try the old "For all the good these were, I may just as well have shoved them up my arse!" ? Grin

Wigtopia · 13/03/2025 13:35

Working in a charity shop it was surprisingly frequently that I would be asked “do you have this in X size/X colour?”

😃😃

Amberkitten7654321 · 13/03/2025 13:35

Darkclothes · 12/03/2025 17:14

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

Actually I get this!! I ordered prawns in Sicily once and a whole plate of RAW PRAWNS came out!!! So it’s obv a thing there!!!

MikeRafone · 13/03/2025 13:36

I worked on front line for a district council

chap comes to the counter and proceeds to complain to me that every single time he parks his car on the zebra crossing zig zags, the parking warden has given him a ticket and its victimisation. The chap tells me the warden is waiting there ready to pounce

I had to be careful as management never had our back

I asked him how he would feel if a child was knocked down on the crossing due to him parking there, very softy and quietly

He got up, huffed and walked out

I wanted to say in his face

ffs what do you think is going to happen...stop fucking parking there

DalzielOrNoDalzielAndDontPascoe · 13/03/2025 13:36

HappiestSleeping · 13/03/2025 13:30

And they say romance is dead 🤣

It probably has a special name on TikTok - a 'McNookie' or something!

DalzielOrNoDalzielAndDontPascoe · 13/03/2025 13:40

WellyMcLonglegs · 13/03/2025 13:31

Flight attendant many moons ago when the planes used to have TV screens running the length of the single aisle. I was out my seat doing post landing things, seat belt sign was still on and the screens were still reading we were at an altitude of 34,000ft (they were always breaking/freezing) A woman tugged my skirt and told me the screens were distressing her, I was like 'er, why?', she got really shitty and started on about being led to believe we were still above the clouds, I just responded 'you did feel the massive thump as we landed on the tarmac didn't you?'

Mind you some people do seem to lose all brain cells when travelling.

Apart from all of the other bonkersness there, tugging on your clothes to get your attention is something that a toddler does.

What adult even thinks to do that rather than just calling out "Excuse me'?!

Callipygion · 13/03/2025 13:41

Derbee · 13/03/2025 13:20

The MHRA and Royal Pharmaceutical Society have criticised value retailer Poundland for breaching paracetamol guidelines by offering three 16-tablet packs for £1.
MHRA guidelines advise retailers to sell no more than two packs of 16 paracetamol tablets per transaction. Poundland's offer could put public health at risk, the MHRA and RPS have warned.
Poundland stressed that its offer was "within the operation of the law", which permits the sale of up to 100 paracetamol tablets in one transaction.

from an article in 2012

I always thought it was only 2 packs of pain relief, but our local co-op will let you have 2 paracetamol and 2 ibuprofen packs.

countrygirl99 · 13/03/2025 13:41

sandrapinchedmysandwich · 13/03/2025 13:32

Actually the waiter was rude as fuck. The creamy sauce could be Marie Rose where the prawns are not hot which is what I assume she neant. And you and your DH were rude for joining in. Did you enjoy belittling this lady op?

Edited

The prawns certainly would be cooked. They certainly would not be selling raw prawns in a Marie Rose sauce. Cold doesn't equal not cooked.

GeorgeMichaelsCat · 13/03/2025 13:42

'I pay your wages' when I worked in a shop.

Chattie89 · 13/03/2025 13:42

I was once working in a shop where we offered cashback on a debit card, a lady came in and tried to use her credit card for cashback. I explained we could only do this with a debit card. She looked absolutely baffled and genuinely couldn't appear to understand the difference between the two.

Someone else wanted £50 cashback which I gave him and he then yelled at me that I'd given him too little. I counted it again in front of him, he'd mistaken a £20 note for £10. Obviously then stormed off with no apology 😒

Doggymummar · 13/03/2025 13:43

sandrapinchedmysandwich · 13/03/2025 13:32

Actually the waiter was rude as fuck. The creamy sauce could be Marie Rose where the prawns are not hot which is what I assume she neant. And you and your DH were rude for joining in. Did you enjoy belittling this lady op?

Edited

They would still be cooked tho. You can't eat raw prawns

sandrapinchedmysandwich · 13/03/2025 13:48

Doggymummar · 13/03/2025 13:43

They would still be cooked tho. You can't eat raw prawns

I didn't mean raw. I meant hot and changed my post to reflect that. Which is what I think this lady would also have been getting at. Some of the posts on here are where the customer is massively unreasonable but the lady in the op's post was just asking a question. There was no need for snarkiness from the waiter and the op / husband laughing at her

3rdtimeidiot · 13/03/2025 13:49

"You sold me this item yesterday ( I hadn't been in for a few weeks prior) and it's not working..." 🙄

After being asked to come back into the store to pay as his payment had declined "I owe you nothing, you should be paying me to come back in here, my times more valuable I make £25 an hour, you don't"

Darkclothes · 13/03/2025 13:50

sandrapinchedmysandwich · 13/03/2025 13:32

Actually the waiter was rude as fuck. The creamy sauce could be Marie Rose where the prawns are not hot which is what I assume she neant. And you and your DH were rude for joining in. Did you enjoy belittling this lady op?

Edited

The prawn dish was under the section 'Hot entrees'. Even if it had been in a Marie Rose sauce- would they be raw???

If you read my OP, DH and I were laughing to ourselves! Not out loud. It was the womans husband who burst out laughing out loud.

OP posts:
Pinkywoo · 13/03/2025 13:51

I worked in a jewellers which sold one of the bead charm bracelet brands. A customer came in very cross, she'd dropped her bracelet on a tiled floor and smashed all the glass beads, and was demanding we replace them. I (repeatedly) explained that it wasn't a manufacturing fault, as glass will break if dropped on something hard, so I couldn't just give her new ones. She replied "you keep saying they're glass, how is that relevant?!"

Because glass is fragile!

thistimelastweek · 13/03/2025 13:54

HappiestSleeping · 13/03/2025 13:30

And they say romance is dead 🤣

Here's hoping he at least bought her dinner.

katseyes7 · 13/03/2025 13:55

*DalzielOrNoDalzielAndDontPascoe *
That's the instruction we were given at work, and the tills flagged up if we scanned more than two items of pain relief in the same transaction.

People would complain if say, for example, they had 2 x paracetamol (or items containing paracetamol) and Calpol, saying "It's for the kids!"
I know that. They know that. But the till just recognises that they're items containing analgesics.
I used to tell them that if they needed larger amounts of pain relief, to go to our instore pharmacy and speak to the pharmacist.

Onlyvisiting · 13/03/2025 13:55

Poppymeldrum · 13/03/2025 12:39

I'm all for that-i really am

But we are that short staffed (not for the lack of wanting more staff-they employ anyone who applies) that we just can't have someone 'on the door'

It's not every single shift,but it's enough

For some reason,it's worse in the disabled loos

They are on the ground floor and a bigger room which gives them more space than a tiny cubical (which are upstairs)

There is only so much we can do-especially if it gets really busy-theres normally me/one colleague for both floors

Could you make the disabled to be opened by radar keys only?

Poppymeldrum · 13/03/2025 13:57

Onlyvisiting · 13/03/2025 13:55

Could you make the disabled to be opened by radar keys only?

They have looked into this,but the people at the top refuse
They don't have to deal with anyone having sex in there,so are not bothered by it
In fact they claimed it never happens!

katseyes7 · 13/03/2025 13:59

*Callipygion *
Every time l've bought pain relief at a self scan till, it flags up that it needs to be approved by staff, understandably, we did that on checkouts.
But a while ago l bought some in Asda (at a self scan till) and it didn't. It just let me pay for the items, no approval needed, which l thought was strange.

Soubriquet · 13/03/2025 14:01

Another funny one I read one time, was a woman had bought one of those salt lamps and then rang in to complain it had disappeared. After asking a few questions, they finally worked out that the customer had put the salt lamp into the dishwasher…….was very confused to be told that yeah salt dissolves!!

Trambopoline · 13/03/2025 14:02

In a soft play centre, huge body builder Dad screamed in my (terrified, teenage) face that we should hire security guards to keep primary age children out of the toddler zone. Because he wasn’t watching his toddler who got knocked over by an older child when I was in the toilets cleaning up someone’s giant pile of sick.