Ridiculous things customers say!

[Darkclothes]

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

I'm all for that-i really am

But we are that short staffed (not for the lack of wanting more staff-they employ anyone who applies) that we just can't have someone 'on the door'

It's not every single shift,but it's enough

For some reason,it's worse in the disabled loos

They are on the ground floor and a bigger room which gives them more space than a tiny cubical (which are upstairs)

There is only so much we can do-especially if it gets really busy-theres normally me/one colleague for both floors

Once had a woman scream down the phone to me, to the point it was inaudible. The reason being that we had attempted to deliver her item a few times and she refused to answer the door.

We told her we would only attempt delivery one more time and this would be upgraded to a 1 hour time slot, as she seemd to find answering the door within the 2 hour window, too difficult.

The reason she didn't answer the door? Well she was breastfeeding. I couldn't possibly understand how difficult it was to breastfeed and every time she was feeding, the delivery would arrive. Of course she is the first person to breastfeed ever.

I asked her to ask someone else to come over and answer the door for her so she didn't have to worry about stopping feeding. This was not acceptable and she wanted an EXACT time, one that fits around her feeding schedule and she literally screamed this at me so hard that the dogs in the next town started howling 🤣

Now being a mother of twins, both of them breastfed, I absolutely did understand how difficult it was. However, her requests were absolutely unreasonable and despite us doing everything we could to accommodate her, she missed the delivery again.

I processed her refund while letting her scream my ear off as I recon she had some form of pnd and was clearly overwhelmed with motherhood. It wasn't personal.

I wonder if she ever looks back on our encounter and cringes the way I did at the time for her.

Back when I was working my first job, so I was only 16, I had a woman come in ranting and raving cos her disposable camera that she had purchased wasn’t working and the photos she took of a friends wedding didn’t exist. She kept yelling at me that she wanted compensation and it was all my fault that she had no photos.

Had to get the manager out. I obviously felt sorry for her that the camera failed, but it wasn’t my fault!

I worked on a supermarket checkout. I was wearing gloves as l'd had chilblains and a lot of people had frozen/chilled items.
As l was scanning a man's shopping, he looked at my hands, then at me, and said "You've stolen my gloves."
I thought l'd misheard him, so l said "Pardon?" and he repeated it.
I'd had the gloves (work supply) a while, and l'd actually repaired two of the left hand fingers the night before, so they couldn't be mistaken if you looked closely.
I was incredulous, and didn't know what to say to him.
Then he announced "Oh, mine are here, in the trolley," and carried on packing his shopping. And that was it. No apology, not another word.

You know those black tower wine bottles, that were half the white wine bottle and half the red wine bottle put together as one full bottle? Someone came up to me and asked if the wine inside would be half red and half white when she poured it out. Ummm…No!

My friend works on customer services in a supermarket.
She had a woman bring back a 2" piece of cucumber (which she admitted was from a whole cucumber) wanting a refund "because the seeds are too big."
Presumably the seeds in the rest of if were of an acceptable size....

"I didn't want milk in my flat white!"

I work on inbound calls for a really large national company - thousands and thousands of customers. When I pick up a call a lot of customers will start the conversation with something like "Hi! It's me, Geoff!" which is both ridiculous and really, really funny to me. I find the cheerful main character vibe oddly endearing.

Before Christmas, customers were moaning about the short dates on bread. The bakery factories put 5-6 days as the date throughout the year. So 22nd of each month will be 27-28th. The same goes for Dec.

If they decide to increase the date, customers will be moaning about their bread going mouldy before the date!

There’s more to Christmas than your sodding bread!

I had a customer at my checkout one Sunday afternoon close to closing time with two packs of paracetamol, and one of aspirin.
I explained that we can only legally sell 2 items of pain relief per customer.

"The aspirin isn't pain relief, it's to thin my blood."
Reiterated that it's not me being awkward, it's a legality, the till will not process more than two items per customer and l can't let him have all three.
Whereupon he stood there and argued, with a queue behind him, until l called a supervisor.
The aspirin likely was to thin his blood, but we don't have a facility to tell the till programme that....

I used to work in an upmarket lifestyle store in a posh street that attracted a ‘certain’ demographic of customer. The amount of stuff I saw in the few months I worked there was eye opening.

Customers used to stand in the doorway of the shop and shout out demands to staff because they were too lazy to walk into the store.

One customer had a meltdown because we were out of stock a body wash she liked.

One woman said she was never shopping with us again because a female colleague said hello to her husband. Said customer was back within a week and we were all extra friendly to her husband.

Multiple customers would turn their back on you and storm out the shop like a child if the item they wanted was unavailable.

One customer had a shouting fit in the middle of the store because we couldn’t gift wrap the 20 items she wanted fast enough. this customer had rudely walked around the shop disturbing other customers having a conversation on her phone for 30 mins before coming to the till.

We used to gift wrap items for free so we used to get customers coming in asking if we stock random items just so they could get the gift wrap. They would then have a tantrum and expect us to source the random item for them.

Some customers couldn’t be bothered waiting in line for the fitting room but would shout at staff if another customer who had waiting in line went in before them.

A customer claimed she didn’t know that ironing a garment would get a crease out of it!

I genuinely think there is a certain type of person who deliberately behaves like an idiot when they are in a shop. It’s like their IQ drops and they want to be treated like a baby.

Decades ago I worked as a petrol station attendant while I was studying at college.

It's common to have irate customers marching into the shop adamant that the pump is "broken", or that "your petrol" has killed their car. It never seems to occur to them that since several hundred other customers have also filled their cars with the very same petrol from the very same pump with no issue, that perhaps the problem is not related to either the pump or the petrol.

The other common complaint is when one of the tanks runs dry - "I don't want the shit from the bottom of your tank".

Yes, that's correct. Never mind the fact that it's a sealed unit. Whenever the tanker is due, I make sure to break my way into the tank and shovel a good few spadefuls of "shit" down there just to make sure it ends up inside your car specifically.

The general public really are remarkably stupid. Thick, entitled, pompous, arrogant, and stupid.

That's sad that it failed; but I thought the main idea of disposable cameras at weddings is that you buy a dozen or more of them and spread them all out, to maximise the amount of photos that get taken on the day.

Surely the majority of the cameras would be fine, so you'd still get plenty of photos of the main parts?

Not to derail - and certainly not to blame you for following strict instructions that you've been given; but is the two-pack limit a legal requirement?

I know that Poundland used to sell three packs for £1 - back in the days when every item had to cost £1, so items that cost considerably less than £1 would be bundled in as a multiple.

We refused refunding £300 of chocolates from a store 150 miles away. As customer bought them for a wedding during a hot spell and kept them in the boot for 2 days. So melted.

These chocolates were on sale at the larger store 2 miles from the wedding venue, ie 6 miles from my work. Why couldn’t they purchased the chocolates from there?

It always makes me laugh when I see people order a cheeseburger with no cheese, and then get all irate when the staff point out it’s cheaper to order a hamburger. They are adamant they DONT want a hamburger. They want a cheeseburger with no cheese. I’m guessing these people believe a hamburger has ham instead of beef

Customer: “I need to return this, I bought it a couple of weeks ago”
Me: “Oh, that should be alright, let’s have a look at it… do you have a receipt?”
Customer: “No, but I bought it here”
Me: “OK, let me just check something” <tapping away on my computer>

Me: “I’m sorry, but we last sold this in 2007, I can’t give a refund for this…” 🙄

I had an old lady bring back an empty toilet roll package and 4 empty cardboard tubes from the middle of the toilet rolls and said she didn't think much of them and would like a refund....er no 🤣

I once ordered a chicken Caesar salad and forgot to ask for the chicken, they had to bring me out some cooked chicken on a separate plate, that was my bad

The MHRA and Royal Pharmaceutical Society have criticised value retailer Poundland for breaching paracetamol guidelines by offering three 16-tablet packs for £1.
MHRA guidelines advise retailers to sell no more than two packs of 16 paracetamol tablets per transaction. Poundland's offer could put public health at risk, the MHRA and RPS have warned.
Poundland stressed that its offer was "within the operation of the law", which permits the sale of up to 100 paracetamol tablets in one transaction.

from an article in 2012

Customer: Hi, we like your quote, but it says it will take 2 weeks, is there any way to speed it up?

Me: Yes the quote is based on 1 engineer, but we can send 2 in to get it done faster

fast forward a few weeks

Customer: Hi, we have recived your invoice - The quote said the work would take 2 weeks, but it was done in 1. We want a reduction in the price.

I worked in a bank situated on a busy main road, just so happened that there was another road in the city with the same street name, different post codes.
Someone came in asking for directions to a CLOTHES shop on the other road, not even another bank. I politely explained you’re looking for the other road, same street name but not here sorry.
Got roared at for 5 minutes about why aren’t we making it abundantly clear that there are 2 different roads with the same name.

Like another thread!

I asked for the mushrooms to be taken off, my DP will back me up, and when she won’t I’ll be angry and threaten to end the relationship!

Because the customer is always right!

My DD works part time in a mid-high end fashion store.
A customer asked for discount on a fairly standard £150 ish item and was told that no sorry, the ticket price is the price that must be paid, there was no discount available. She then said that the staff member should apply their staff discount! When that too was refused she asked to speak to the manager and made the same request!

And they say romance is dead 🤣