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Never work in hospitality. Strangest things people have complained about.

746 replies

KnopkaPixie · 07/11/2024 18:30

Here's some to get us started:

"There's broken glass on this steak."
It was fancy coarse ground salt.

"I can't eat from a square plate. It's bad feng shui."

Any more?

OP posts:
Thread gallery
10
UmbrellaEllaEllaElla · 07/11/2024 18:33

"The wine is a weird shade of red"

DisforDarkChocolate · 07/11/2024 18:34

Had to close the restaurant once because a stupid manager had flooded it.

A man hammered on the door and demanded a table, even seeing on inch of water on the floor didn't stop him.

emmetgirl · 07/11/2024 18:50

@KnopkaPixie
I've had the one with the coarse sea salt being mistaken for glass.
Bloody mad.

SilverChampagne · 07/11/2024 18:56

Broken glass 😂

KnopkaPixie · 07/11/2024 19:16

Dairy free, gluten free, vegan, no eggs, no nuts..

Dessert Menu:

"I'll have the hazelnut crust cheesecake."

OP posts:
KnopkaPixie · 07/11/2024 19:24

It doesn't count if it's on the dessert menu!

OP posts:
Yepyepyepducky · 07/11/2024 19:36

"There is a man asleep under our seat"
They were very much correct I worked with lazy incompetent people, who failed to notice the drunk man asleep under the bench seating

Mumistiredzzzz · 07/11/2024 19:37

Square plates are horrible though 🤣
Salt mistaken for glass is a new one for me!!

ScottBakula · 07/11/2024 19:42

Are you sure all the ingredients in my starter ( buffalo cauliflower) and main ( roast peppers stuffed with tofu and wild rice ) are vegan.
Yes sir its strictly vegan.

Desert , egg custard tart and fresh cream
Sir that's not vegan
I don't care its what I want

KnopkaPixie · 07/11/2024 19:43

German/Scandinavian tourists (and amazingly, some French)

We have looked at the scene and observed many people being seated at tables, waiters and waitresses bringing them hot food on plates from the kitchen, wine being served...

"Two Cocas please. We have brought our own sandwiches. Where are the toilets? We will sit here for two hours as we come from a very egalitarian society."

If you tip us out you will look like a fascist.

OP posts:
ScottBakula · 07/11/2024 19:44

I wonder if we served the same person @KnopkaPixie 😄

Healingsfall · 07/11/2024 19:48

Buys a takeaway grated cheese baguette, it's made, wrapped properly and he leaves. Comes back 5 minutes later...

"I dropped it on the floor outside, can you replace it."

"I can but you'll be charged for a new baguette".

"But I dropped it on the floor!"

"Yes but it was wrapped correctly, it's not my fault so I can't now give you a free baguette "

"So you expect me to eat food that's been on the floor outside!"

"No, but if you want a new baguette I have to charge you for it."

Said baguette is then thrown at me with the cheese/salad going everywhere then he stormed out.

leftfootinletfootout · 07/11/2024 19:54

'Why is the dessert frozen ?'
'You ordered sorbet Sir'

SilverChampagne · 07/11/2024 19:55

leftfootinletfootout · 07/11/2024 19:54

'Why is the dessert frozen ?'
'You ordered sorbet Sir'

Should have shoved it in the microwave for him, the poor gobshite!

bananamilkshake123 · 07/11/2024 20:02

Yepyepyepducky · 07/11/2024 19:36

"There is a man asleep under our seat"
They were very much correct I worked with lazy incompetent people, who failed to notice the drunk man asleep under the bench seating

Grin
Justanothermum9421 · 07/11/2024 20:03

Someone complained to me once that the packet of dried fruits and nuts said 'no added sugar', but there was sugar listed in the ingredients. Could not get their head around the fact that there was naturally occurring sugar but none had actually been added! Was called a liar, despite it not being my packaging, I was just trying to explain. And a complaint was made to head office. Fml

millymoo1202 · 07/11/2024 20:07

The battered haddock is too fishy , the peppercorn sauce is too peppery. My coffee is too hot, honestly folk are bonkers 🤣

U13579 · 07/11/2024 20:08

Justanothermum9421 · 07/11/2024 20:03

Someone complained to me once that the packet of dried fruits and nuts said 'no added sugar', but there was sugar listed in the ingredients. Could not get their head around the fact that there was naturally occurring sugar but none had actually been added! Was called a liar, despite it not being my packaging, I was just trying to explain. And a complaint was made to head office. Fml

To be honest I'm with them on that one. Sugar shouldn't be listed as an ingredient unless it was an asterix section outwith the ingredients that stated something like *contains naturally occurring sugars

Onlyvisiting · 07/11/2024 20:11

U13579 · 07/11/2024 20:08

To be honest I'm with them on that one. Sugar shouldn't be listed as an ingredient unless it was an asterix section outwith the ingredients that stated something like *contains naturally occurring sugars

Suspect they were looking at the nutritional content? Which would list carbs and 'of which sugars', which seems to confuse some people

BlueEyedLeucy · 07/11/2024 20:13

On guy complained that it was raining…in Scotland. Don’t know quite what I was meant to do about that but he was rather angry!

Findmethesmallestviolin · 07/11/2024 20:14

“My smoked salmon is raw - can you fry it up a bit”

Nothatgingerpirate · 07/11/2024 20:15

Healingsfall · 07/11/2024 19:48

Buys a takeaway grated cheese baguette, it's made, wrapped properly and he leaves. Comes back 5 minutes later...

"I dropped it on the floor outside, can you replace it."

"I can but you'll be charged for a new baguette".

"But I dropped it on the floor!"

"Yes but it was wrapped correctly, it's not my fault so I can't now give you a free baguette "

"So you expect me to eat food that's been on the floor outside!"

"No, but if you want a new baguette I have to charge you for it."

Said baguette is then thrown at me with the cheese/salad going everywhere then he stormed out.

Arsehole.
😤

TheDowagerCountessofPembroke · 07/11/2024 20:15

I have been the broken glass corse salt person. In my defence it was a huge bit of salt.

Pollypoorly · 07/11/2024 20:20

People are nuts

JC03745 · 07/11/2024 20:21

I'm loving these!

Not hospitality, but I worked somewhere that conducted clinical trials on people, who has to pass stringent tests to qualify. 1 guy didn't pass, so he tore up the form and started eating it! Yes, eating the paper form! 🙄

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