Never work in hospitality. Strangest things people have complained about.

[KnopkaPixie]

Here's some to get us started:

"There's broken glass on this steak."
It was fancy coarse ground salt.

"I can't eat from a square plate. It's bad feng shui."

Any more?

My Meal,what I ate was disgusting I want a full refund
Why did you eat it then,sparky?
Wanted to see if it was really bad…

That’s fair enough?

A customer telling me that a deep fat fryer burns off the gluten on the batter 👀

You just can't argue with stupid 🙄

What is wrong with that?

Can't replace wine for free just because a bee flew in it!
That's like getting a pasty, a bird shitting on it and asking for a refund

Haven't worked in hospitality but I cringe when people order something like roast beef in red wine gravy with seasonal veg and crushed potato and think it's reasonable to ask for it 'with normal alcohol free gravy, chips rather than crushed potato and carrots instead of swede as they don't like swede.

Just read the bloody menu and order a thing as described.

(Genuine food allergies excepted, fads not).

Children left to run around a busy restaurant, parents ignoring them, hot foo and drink everywhere!

overhearing customers talk about you in a derogatory way because you ‘clean tables for a living’

tables ordering loads of starts, cocktails but ‘need time to decide on mains’ and pulling their own chest hairs out to put in the food to try to get a free meal!

This is true, coffee should never be made woth boiling water and a latte should be a drinkable temperature when served - I've asked for mine to be remade before when it's been boiling. I drink enough of them from a certain coffee shop to know when the milk has been burnt and is too hot

If I was in a restaurant and a bird shat on my pasty I would definitely ask for a replacement. If it was from Greggs and I was sitting on the sea front, then no.

Similarly, in a bar/hotel serving wine, then the bee is the bar's problem to fix, not mine.

Wouldn't accept a Scottish give pound note in their change because ' people are funny about Scottish notes, aren't they'

Five, not give !!

I always ask for cold water on the top of mine, otherwise it’s too hot to drink for about an hour

It was a sunny outside terrace by the sea. The bee had got itself out and flown off again. You can't give out replacements every time a bee, wasp, fly or butterfly touched someone's food or drink.

Friend worked in a one word gaff think Garfunkel,Mildred,Myrtle etc
Disgruntled customer demanded to speak to Mildred, Myrtle (to get a free dinner)

So many.

A guest once yelled at me so much that other guests had to intervene and tell him to calm down because a fire alarm had woken his child at 3am. There was an actual fire in the building and the whole ground floor was filled with smoke.

A stag party with approximately 30 men who had only booked 3 rooms for all of them were extremely annoyed to hear that not only could I not give them 30 keycards for the 3 rooms but I couldn't allow them all to stay as we were only covered under insurance for 3 per room. Had to call my boss in on that one, some of them got aggressive.

I ruined their holiday because they didn't realise we were a 20 min walk from the town centre. It was stated on our website and booking.com

Guest wanted us to compensate him for his stolen laptop. He had fallen asleep in his ground floor room with his window wide open and the laptop on the windowsill, someone reached in and took it. Told me he was going to sue me personally. Still waiting for the summons.

A guest got short taken in the reception area, begged me to let him use the staff toilet as he was going to wet himself and his room was several floors up. I unlocked it, let him use it, he went on his way. The staff toilet had a bath which was not used but had lots of electronics stored in it. He complained to my arsehole boss about the messy state of the staff bathroom, said it was a disgrace. And I got an absolute bollocking for letting him use it.

Never fucking again! Ill stick to dealing with people over the phone

How much coffee are you drinking that it is too hot for an hour? A vat..
You would be better ordering cold coffee and waiting an hour on it reaching room temperature

I sometimes work drive thru at a certain fast food establishment. Lady went nuts and called me a ginger twat (with her young children in the car) because an item she had neither ordered nor paid for wasn’t in the bag I handed to her. I asked to see her receipt and pointed out the lack of said item. She then proceeded to say it was my ‘stupid little’ colleague’s fault because she’d asked for it, but my colleague hadn’t put it on the order (I checked with my colleague after, she hadn’t asked for said item). I replied, I’m sorry but it hasn’t been paid for, therefore I can’t give it to you. There followed the insult to me, a promise of a formal complaint and drove off sharpish. I may be ginger, but there was only one twat present for that conversation.

"My coffee is too cold. Please put it for 2 minutes in the microwave".
Server explains that will make it far too hot.
"I know what I'm talking about, and I'm the customer, just do it."
Server takes coffee into back room, makes microwave beep after about 90 seconds, having not put coffee in microwave.
10 minutes later asks to speak to the manager:
"I want to complain. My coffee is so hot I could have burnt myself..."

You can't say that !
They may be allergic 🤣🤣🤣🤣

In fairness, outside Scotland and the borders, many small shops won't accept them.

When it’s in a takeaway cup it doesn’t cool down, just stays boiling hot. Can’t take the lid of if walking around / commuting as it spills everywhere. Shot of cold and I can drink it straight away

The electrics went in the stockroom above the store. Stockroom was filling with smoke and the lights were fizzing.
Colleague called fire brigade whilst I attempted to evacuate the premises.
“oh definitely not dear, I’m staying and drinking my coffee”
”well enjoy the flames love” as everyone else was piling out and the wailing fire engine pulled up outside flashing its blues.

It’s annoying trying to eat out when you’re a meat eater but having a dairy allergy, you’re expected to eat from the vegan menu and a majority of the meals contain pasta 🤢 and vegan cheese 🤢

What? A regular paper cup from Pret, Starbucks is too hot for an hour?
or are you talking an insulated mug thermos thing