oh well, who reads google reviews anyway
Actually, lots of people, and unfortunately they can make or break a business.
The issue with the whole "just kill them all" is that, at the end of the day, they are still animals and still peoples' pets.
It's easy to sit behind your keyboard and judge but if it was your dog being taken off you and killed when they hadn't actually done anything, I suspect you wouldn't be very happy about it either.
I'm no XL Bully fan and would never own or work with one, but I'm glad I have the empathy to remember that these are people's pets at the end of the day.