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GP bollocked me for a Facebook comment

390 replies

Lliria · 22/02/2024 22:14

So, I don't know if I ll be the only one but basically my GP used my telephone consult to bollock me for a comment I made on FB.
Like all local FB groups there's always a whinge topic and even though our GP practice is very good sometimes the 7am App for making appointments just doesn't work so by the time I can call though all the appointments have gone sometimes by 9am. So I commented on a post that was already running about this- nothing mean just agreeing..
Weeks later I managed to book a phone consult off the 7am App. The GP called at 7.20 then 2 minutes into the chat had a proper go at me about my comment and said I'd hurt people's feelings etc.
I was shocked that a medical professional sabotaged my appointment to do this.
What I wrote in my private life has nothing to do with my medical consult - surely
Why is he reading through everyone s comments then using his position to say something ?
I feel it's inappropriate.
I've never even seen him as a patient.
I'm actually quite upset and feel I've taken the can for the other 62 people that made comments that day.
Maybe he was stressed but it's not ethical is it ?

OP posts:
fiddlemeg · 24/02/2024 19:48

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fiddlemeg · 24/02/2024 19:49

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Drew70 · 24/02/2024 19:52

solongandthanksforallthedish · 24/02/2024 19:48

Every NHS trust is a separate body that pays, and subcontracts. You still shouldn't expect to have a good long term doctor-patient relationship if you post online to slag them off.

Absolute tosh, this is why GP’s have become lazy, workshy bullies, They think by threatening to remove you from their books if you dare criticise them they have total control over you, you make a complaint and they fob it off with lies to protect themselves.
Also, how can you have a long term relationship when you never see the same GP twice, if you can get to see any GP at all!

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solongandthanksforallthedish · 24/02/2024 20:00

And the public's belief that GP's are "workshy bullies" is why you soon will just have physician assistants with two years training. Good luck with that.

To see a GP will be private. And if you take that attitude with them, they won't have you on their books at all.

It's like no one has learned anything from dentistry.

FixTheBone · 24/02/2024 20:04

Depends what you've said.

They're running a business. If somebody has said something that they think is innacurate, unfair or even potentially libellous, or course they can defend themselves, especially if it could potentially damage the relationship with other patients or the confidence they have in the service.

On the other hand, if you've just said its really hard to get through at 7 am, it does seem like an over reaction.

Drew70 · 24/02/2024 20:05

solongandthanksforallthedish · 24/02/2024 20:00

And the public's belief that GP's are "workshy bullies" is why you soon will just have physician assistants with two years training. Good luck with that.

To see a GP will be private. And if you take that attitude with them, they won't have you on their books at all.

It's like no one has learned anything from dentistry.

I deal with GP’s on a daily basis, I don’t go to a GP, if I need medication I buy it online, no point even gracing a GP’s doors, to be honest, Paramedics and nurses attached to a GP surgery are better clinicians, lost count of how many GP’s I’ve been to who can’t even read an ECG!

justasking111 · 24/02/2024 20:20

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It's what they've said themselves. They've worked hard are respected in the community patients appreciate them.

We're a small community, in cities maybe your GP isn't known to you. Here they are. Their children belong to the same sports clubs, school as others.

Meowandthen · 24/02/2024 20:25

whenemmafallsinlove · 22/02/2024 22:27

@DetOliviaBenson I think abuse of nhs staff is now at such a level people are going to start pushing back yes.

Saying a service isn’t good enough is not abuse.

Inflammatory language like that is ridiculous.

solongandthanksforallthedish · 24/02/2024 22:37

The service isn't good enough. Neither is the pay, conditions, respect for the staff, etc. The staff agree the service isn't good enough- it's why they all have moral injury.

It's not their fault.

Blame voters. Blame who they voted for.

fiddlemeg · 25/02/2024 06:14

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fiddlemeg · 25/02/2024 06:15

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Bamboobzled · 25/02/2024 13:19

My local surgery de-registers anyone who says anything negative on social media! Yet they are the absolute worst surgery for miles. They have 3 good doctors but no one ever gets to see them as they are given a nurse practioner or doctor who isnt arsed who forgets to refer people or tells them their sepsis is just housemaid knee or tell someone with terminal cancer that they are just a bit run down... They know people have no choice though and have to put up with it. I don't think it's right at all that the doctor used your appt for that unless you were referring to that doctor negatively and then I can perhaps see their point, but they should have called you separately for that if that's the case!

jacxal · 25/02/2024 13:26

If you are unhappy with this GPs behavior, make a complaint by writing to the practice manager.

Nich94 · 25/02/2024 13:28

Completely inappropriate!!! I occasionally see my patients comments or. Profiles on fb and would never bring it up.

Nich94 · 25/02/2024 13:30

@Thetraitor still. Doesn't make what the gp did appropriate. I would never do that to one of my patients.

HangryTraybake · 25/02/2024 13:37

I think if you have a legitimate complaint you should be able to make it. If a service is lacking then it should be raised. All GPs have a complaints system so use that to get them to listen to those that use their service. If they are reading comments on FB clearly they are doing a phishing exercise to see what people are saying. All I would say is if you don't like what people say don't look. But if you are going to look do something about it instead of getting defensive.

hporter10 · 25/02/2024 13:38

Although I agree, you should not have been spoken to about it during an appointment (which we all know, are difficult enough to get as it is). However, we all need to realise that the things we write on social media are not private, and can be read by anyone. Some time or another, you might find you get questioned about things you right online in real life...

Maybe raise it with the GP? Just say that you understand the comment might not have been kind but you felt your appointment was wasted and the GP might have then been running late for other patients

Griff1963 · 25/02/2024 13:51

Think yourself lucky, my appointment line opens at 8:00, and all appointments are gone by 8:05!

Polly7122 · 25/02/2024 13:53

Your lucky you only got a row. Our surgery as many other in our area have a sign up stated any inappropriate comments on social media will see you looking for a new practice

youmustrememberthis · 25/02/2024 13:55

Polly7122 · 25/02/2024 13:53

Your lucky you only got a row. Our surgery as many other in our area have a sign up stated any inappropriate comments on social media will see you looking for a new practice

If this is true, this is absolutely shocking and I hope this is challenged. You can't refuse medical treatment to people for expressing whatever is deemed as "inappropriate" comments on line.

Polly7122 · 25/02/2024 13:55

Think we might be in same area

youmustrememberthis · 25/02/2024 13:55

Polly7122 · 25/02/2024 13:53

Your lucky you only got a row. Our surgery as many other in our area have a sign up stated any inappropriate comments on social media will see you looking for a new practice

Also this amounts to a form of surveillance and I'd like to see their risk assessments for the data protection aspects of this.

Polly7122 · 25/02/2024 13:56

A know many people who have had to look for a new practice quote often in the next tiwn

Ellabbs · 25/02/2024 14:12

WandaWonder · 22/02/2024 22:21

So people give our details and make comments about business, organisations etc. freely and publicly but if anycomments back that is then a problem?

nothing people do online is private so if you dont want anyone to comment dont say it

It's feelings, guys, they.need to toughen up, people can say things that hurt.feelings, you just move on. Woke society all over again. My feelings are hurt when I'm called bald, or.old I don't cry .

RestartingLife · 25/02/2024 14:28

Hmm. That is really odd behaviour from a Professional such as a GP. Firstly, to bring this up with you at all, in a sense that he took it personally, secondly that he used your professional medical consultation time to do so. Did your medical situation get addressed satisfactorily? If not I'd suggest a written complaint where you stipulate that you require a response within however many days their policy states.

I personally despise social media platforms for this reason. They are forever causing trouble, you do however have a right to your own opinion in free speech in the UK though. As long as it isn't publicly slating an individual, you aren't doing anything morally wrong, and you most certainly aren't doing anything illegal either way.

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