Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Been in tears all night - lovely staff and massive breakthrough for dd

105 replies

Beeninhappytearsallnight · 21/02/2024 08:05

My dd has autism and has another condition that causes seizures that have tourettes like tics. Life is really hard for her, she struggles a lot.

She has barely been out of the house for the last few years, part time school, hasn't really been able to do anything or go anywhere.

A band she absolutely loves was playing last night, I bought her pretty expensive VIP tickets as they had a little Q&A thing with 3 acoustic songs, and then I thought we would leave before the actual gig.

I spoke to one of the staff at the venue about possibly letting is out a quieter exit, and off she went, came back with the most lovely security guys. They told me that dd was more than welcome to use the accessible area, that she would be given a seat, explained what to do if she felt anxious at all (go to the person working the accessible area and they could take her to get some air if she felt overwhelmed) and were just absolutely amazing honestly. She sat down, they kept checking in she was OK, even complimented her ear defenders 😭

At one point she needed the toilet so they escorted her down the back stairs, escorted her right to the front of the queue at the toilet, and then waited and back up the same way and got us back to the seating area.

They allowed us to wait until the crowd had cleared before we left as well.

I've spent the whole night crying, I never thought in a million years that my dd would be able to attend a full gig, let alone actually enjoy one. The way those staff went totally above and beyond was absolutely amazing honestly life changing for my dd.

No real point to this post, just a very proud Mum today who is absolutely over the moon at the way all of those lovely security people have been trained, and made a teenage girl actually feel like a teenage girl for a night of music.

Ignore me.... I'll be off somewhere crying all day.

OP posts:
OrlandointheWilderness · 21/02/2024 08:10

Ah that is such a lovely post to read! I'm so glad your DD had such a wonderful night and was so well looked after.

LostMySocks · 21/02/2024 08:14

That's so lovely. Make sure you feedback to the venue so that they know that supporting young people like your DD is valued and then hopefully they, and more venues, will expand offerings like this.

Beeninhappytearsallnight · 21/02/2024 08:18

LostMySocks · 21/02/2024 08:14

That's so lovely. Make sure you feedback to the venue so that they know that supporting young people like your DD is valued and then hopefully they, and more venues, will expand offerings like this.

That was the first thing I did when we got back, it's probably the longest email they have ever recieved, more like a novel, but I was just so delighted.

She's woken up this morning asking to go to another gig at the venue sometime 😀 honestly never thought I would see the day.

OP posts:
Surroundyourselfwiththerightpeople · 21/02/2024 08:20

Made me cry reading your post. Lovely to hear.

dontforgetme · 21/02/2024 08:21

This is amazing Smile made me smile this morning op!
I am so glad your dd had an amazing night x

jayhoo · 21/02/2024 08:21

Oh shut up! Tears in my cornflakes, what a lovely thing to read 🥰🥰

MrsBennetsPoorNerves · 21/02/2024 08:22

That's so lovely! Well done that venue and well done you for giving your dd this amazing opportunity.

LizzieSiddal · 21/02/2024 08:22

That sos lovely. So please you both had an amazing evening.

TheLastTimeEver · 21/02/2024 08:23

So lovely for you and for her. You both sound awesome as do the staff

FrenchandSaunders · 21/02/2024 08:25

How lovely 🥰

Penguinsa · 21/02/2024 08:26

That's so lovely, well done to the venue, your DD and you. 😻

worriedgal · 21/02/2024 08:27

Oh I'm crying into my coffee!
This has made my morning
I'm so happy for you and your girl x

AinsleyHayes · 21/02/2024 08:27

This is such a lovely post OP. Well done to those staff but also well done to you for advocating for what your daughter needed and being willing to take a risk for her. She will always remember that evening.

Peaceloveandhappiness · 21/02/2024 08:27

That was lovely to read, heartwarming to hear about her brilliant experience, well done to the venue, staff etc. Hope she enjoys many more concerts.

DisforDarkChocolate · 21/02/2024 08:29

I'm having a very tough time at the moment, reading this made me smile. What a lovely evening.

shellyleppard · 21/02/2024 08:29

So fantastic of the staff to treat your daughter this way..... really made me smile today. There is still some goodness in the world x

DurhamDurham · 21/02/2024 08:31

I'm so pleased that you spent the time to write an email to the venue. It'll make such a difference to the team to know that their efforts were appreciated.

Brilliant that your daughter had a great night, the first of many I hope.

Outlookmainlyfair · 21/02/2024 08:31

Crying too. Things like this mean so much!

Violetparis · 21/02/2024 08:32

Lovely post to read this morning, you sound like a wonderful Mum, best wishes to you and your daughter.

midgetastic · 21/02/2024 08:32

Can you say what venue ?

Foxblue · 21/02/2024 08:32

Oh god, there's something in my eye....!
So very very pleased that you and DD had a great experience - and that you did an email to the venue, very sweet of you. Wishing your DD many safe and enjoyable gig experiences in the future!

Heather37231 · 21/02/2024 08:33

That’s lovely. Why not name the band and venue to give them the credit?

Zoflorabore · 21/02/2024 08:33

I love this op and I get it. I have a 13 yr old
dd with autism who literally hasn’t left the house since the middle of October. Things like this mean the absolute world don’t they? 💙❤️

so pleased that your dd had a brilliant night, the staff who helped her have been well trained and should be really proud of themselves.

dajen · 21/02/2024 08:33

What a wonderful story, I’m crying over my breakfast as I read it.

RenoDakota · 21/02/2024 08:34

OP, I am the toughest nut I know but this has made me properly sob. What a wonderful story of human kindness.