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Been in tears all night - lovely staff and massive breakthrough for dd

105 replies

Beeninhappytearsallnight · 21/02/2024 08:05

My dd has autism and has another condition that causes seizures that have tourettes like tics. Life is really hard for her, she struggles a lot.

She has barely been out of the house for the last few years, part time school, hasn't really been able to do anything or go anywhere.

A band she absolutely loves was playing last night, I bought her pretty expensive VIP tickets as they had a little Q&A thing with 3 acoustic songs, and then I thought we would leave before the actual gig.

I spoke to one of the staff at the venue about possibly letting is out a quieter exit, and off she went, came back with the most lovely security guys. They told me that dd was more than welcome to use the accessible area, that she would be given a seat, explained what to do if she felt anxious at all (go to the person working the accessible area and they could take her to get some air if she felt overwhelmed) and were just absolutely amazing honestly. She sat down, they kept checking in she was OK, even complimented her ear defenders 😭

At one point she needed the toilet so they escorted her down the back stairs, escorted her right to the front of the queue at the toilet, and then waited and back up the same way and got us back to the seating area.

They allowed us to wait until the crowd had cleared before we left as well.

I've spent the whole night crying, I never thought in a million years that my dd would be able to attend a full gig, let alone actually enjoy one. The way those staff went totally above and beyond was absolutely amazing honestly life changing for my dd.

No real point to this post, just a very proud Mum today who is absolutely over the moon at the way all of those lovely security people have been trained, and made a teenage girl actually feel like a teenage girl for a night of music.

Ignore me.... I'll be off somewhere crying all day.

OP posts:
DrearyLane · 22/02/2024 10:59

Gosh it’s remarkably dusty in here. I hope she has a great morning.

Rarewaxwing · 22/02/2024 11:12

@Beeninhappytearsallnight - that's amazing to hear! Wonderful! Long may it continue.

I have two DC who had long periods out of school. Older DS also has epilepsy. I know what an achievement it is to get them through those school doors!

123Valentina123 · 22/02/2024 12:23

This is lovey to read. Not sure where you are located but the Royal Festival Hall in London has a brilliant team ensuring those with additional needs are cared for during performances. Many venues have accessible facilities. I hope she goes to many more concerts and that this experience has boosted her confidence.

Beeninhappytearsallnight · 22/02/2024 16:40

123Valentina123 · 22/02/2024 12:23

This is lovey to read. Not sure where you are located but the Royal Festival Hall in London has a brilliant team ensuring those with additional needs are cared for during performances. Many venues have accessible facilities. I hope she goes to many more concerts and that this experience has boosted her confidence.

Sadly I'm nowhere near London, more up by Inverness way, must be amazing down there, so many more opportunities.

If we are ever down that way I'll make sure I pay it a visit.

I wonder if I should start a thread with a list of truely accessible places in the UK.

OP posts:
TooTiredToType77 · 22/02/2024 20:02

So so lovely ❤️

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