The problem with Rome is that it is a place, like Paris and London, that people spend years building up in their heads that they want to visit. The reality is it's disgustingly filthy, over run with street hawkers and homeless people and they don't celebrate their history or show off their "story" in the way other cities do. It's just accepted that you go, it's there, we'll take your money now can you kindly clear off again. I think we are spoiled in the UK with how we share our heritage and that may impact the view of Rome. But for me it really was so abundantly clear how much Rome fails it's migrant population and how little they care about their city.
I really wanted to love it, carefully planned my trip, budget, read up on the city, I'm not a stranger to Italy so knew about their delightful hidden taxes, I walked round, stayed in a lovely hotel outside of the centre, used a tour bus to take it all in etc. Sadly I came away with an overwhelming feeling of I do not want to return.