The NHS is a mess because the people in charge seem to be unable to make adequate changes and re-education the public.
There's a vicious circle for nursing and clinical staff...
Lack of new nurses because the bursery has been taken away. Student nurses now face 45k of debt before starting...
Limited new nurses coming in
Over worked and burnt out nurses unable to support the new nurses coming through
Overwork and burnt out nurses because there isn't enough nurses
Under valued auxiliary staff/HCA/csw that can offer support but have duties taken from them in case they get it wrong and aren't trusted to have adequate knowledge (which it's true)
Nurses being expected to do jobs that would previously been asked by more clinically trained members such as doctor or ACP's, therefore increasing the work load
Not enough doctors coming through to replace the doctors as they retire. This gap will only increase.
An Increased population that are being kept alive longer without adequate social care
Under valued and under paid care staff
Joe public misusing services due to all of the above
Joe public expecting a service they have received for the last 30 plus years including all medical appointments being face to face which is no longer possible and not understanding how fully trained and experienced medical clinicians are able to diagnose conditions even though they can!
I could add more but I'm sure most people can see this circle the NHS are in