I have a query I was wondering if anyone could help with? My daughter was recieving CDP up until she turned 18 a few months ago, prior to that she received child DLA. I completed and returned the application for ADP in plenty of time prior to her turning 18, fully believing she would continue to receive CDP until a decision had been reached. I'm sure you can imagine my shock, and worry, at discovering that wasn't the case. I contacted them around a month after returning the form to check they had it, and the man said they had, everything looked fine, and when I questioned about continuing the payment he told me no, she wouldn't receive it. Apparently there's a rule if you turn 18 before December 31st last year you continued to get it.
Now, this is where the problem lies, the reason I believed she would continue to be paid was because it was CLEARLY STATED on Social Security Scotlands own website! I researched before returning the form, just to check the rules ect and read that page which said
"Child Disability Payment normally stops when the person reaches 18, so it’s important clients apply for Adult Disability Payment well before this time. If they don’t, their Child Disability Payment will stop.
If they apply for Adult Disability Payment before reaching age 18 and a decision has not been made before their birthday, then their Child Disability Payment can continue (until age 19)."
I raised this with them and they said they'd put it in as a complaint and someone would be in touch. They haven't. The website still states that info, there ZERO about having to turn 18 before a certain date on it.
Due to this my family as been left in quite severe financial difficulty, my daughter is autistic and doesn't understand she can't have, or do, what she usually would with the money she got. So we have had to make that up for her, it's £500 a month, and while we haven't been able to spend that amount we have had to scrip and scrape so her routine isn't changed with regards to what she used the money for.
I have put in a complaint as I said but is there any option to take this further? It's caused us months of stress, due to information they have published.
Any advice or opinions with regards to what I can do, or what they could/should do are welcome, thanks