Parents outside having a smoke.
I just came in from work. Popped upstairs to get something. Hear child crying (their bedroom next to my bathroom). Hear the bedroom door shut loudly next door. Increase in crying from child.
Next thing I know both parents are outside in their back garden. Definitely can hear child as directly below bedroom. Child is hysterically screaming. Child just over a year.
I've been upstairs 25 mins now and they are still crying.
Frequently hear child cry for extended periods overnight but not this hysterically and always assumed parents would be with them as I wouldn't necessarily be able to hear parents trying to calm an upset child.
Often hear them shouting at their older child.
Call Social services?