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Anyone having trouble with Tesco this evening?

76 replies

Ilovemyshoppingtrolley · 19/08/2021 20:43

I am 3/4s through my on line shop at Tesco when suddenly found myself in a waiting room. Asked a friend to try and she also found herself in the waiting room!

Anyone else?

OP posts:
PinkCosYouAreSoVery · 19/08/2021 20:48

Yes! Came on here to see if mumsnet knew what's going on! Weirdly, I was searching cherries in groceries just before I was checked out and the waiting room picture is....cherries! Maybe I need to visit Lotto whilst waiting Grin

Ilovemyshoppingtrolley · 19/08/2021 20:49

I have apples as my picture!

OP posts:
barbrahunter · 19/08/2021 20:51

Yes, the site won't let me on, and there's a message displayed saying there's a fault...

Howshouldibehave · 19/08/2021 20:53

Yep-I’m waiting in the waiting room with a load of red apples!

They’ve just texted me to say that I need to make any changes to tomorrow’s shop by 10pm but that isn’t looking very likely!!

Ilovemyshoppingtrolley · 19/08/2021 20:53

I don't get a message about a fault just that it is busier than usual.

OP posts:
AfternoonToffee · 19/08/2021 20:53

Trouble in store as well, DH has just gone to the express, the self serve tills are down and the till didn't take any of the offers off.

System down or something, I may know more in a bit as he has gone back to complain.

PinkCosYouAreSoVery · 19/08/2021 20:53

Oh jeez, you're right, its apples! I won't waste my money on lotto Blush In my defence, I have COVID and very little zzz last night, that's my excuse anyway. Is COVID eyesight a thing?

RedSoloCup · 19/08/2021 20:55

Yep! Called 1.5 hours ago and was told 15 mins need to change order for tomorrow! Phone lines are open until 11 so may cancel it but would have to go as well either way

AnSionnachGlic · 19/08/2021 20:56

I'm shopping on Tesco Ireland and just tried to log on to change tomorrow's order but it says incorrect password and I've been blocked for 15mins! That was 2 hours ago and still can't log on! V. Frustrating

Howshouldibehave · 19/08/2021 20:58

I haven’t been in this online waiting room since the desperate times of covid lockdown!

ParadiseLaundry · 19/08/2021 21:00

Me too! It sorted itself in the end though.

thenightsky · 19/08/2021 21:02

Mine wouldn't take payment unless I re-entered card details, then I got the 'oops' page. Its taken 3 goes, but seems to have gone through now.

EasterIssland · 19/08/2021 21:03

I’ve got apples as well. But I want bananas !!

smackeroonies · 19/08/2021 21:06

Was given an error message earlier but now in a waiting room with apples like PPs. 🍎🍎🍎

BiteyShark · 19/08/2021 21:07

Yes booted me out several times this evening and I have had to log in a few times on the app and just managed to change my order for tomorrow before it went down again and then put me in the 'waiting room'.

ButteringMyArse · 19/08/2021 21:12

Yeah, took me fucking forever to amend my order before.

ThePersonFromPorlock · 19/08/2021 21:12

I'm in the waiting room. With apples 🍎😁

CabbagesGreen · 19/08/2021 21:14

Their twitter page is covered with people asking. Them saying IT are aware and keep trying. Good luck!

sittingonacornflake · 19/08/2021 21:17

Yep. Seriously annoying!

brokenbiscuitsx · 19/08/2021 21:18

I held my basket with £40 of cucumbers! 😣 Was going to edit the basket after tea, now I can’t get in and get through on the phone either. ☹️

What will happen if we can’t amend or cancel by 11:45? They surely won’t send this order?!

Ilovemyshoppingtrolley · 19/08/2021 21:19

Have you checked out??

OP posts:
AfternoonToffee · 19/08/2021 21:19

He's back, seems like it is a system failure, managed to get his refund but the clubcard was causing the issues.

Luckingfovely · 19/08/2021 21:20

All of Tesco online & the app is down. No news on when it will be resolved.

Also trying to check out for a delivery tomorrow - no news yet on whether they'll deliver or not? (I may be receiving one pomegranate, some cat litter, and a bottle of champagne at this rate).

www.bristolpost.co.uk/news/uk-world-news/frustrations-tesco-website-app-crashes-5809897

Ilovemyshoppingtrolley · 19/08/2021 21:21

I'm about 40p off my £2 delivery but haven't checked out yet so I have all my fingers crossed I won't be billed for the under £40 basket.

OP posts:
PinkCosYouAreSoVery · 19/08/2021 21:21

They do look a bit like cherries if you kind of scrunch your eyes up a bit.

I only went on to add those Finest lemon drizzle muffins to my delivery in the morning, looks like I'll have to miss out Sad