Fucking Ryan Air! FFS!

[Nextphonewontbesamsung]

Email from Ryan Air yesterday at 1pm - did you know our hold baggage allowance is absolutely miniscule so if you want to bring a standard sized wheel-on case you have to book priority booking and pay an extra amount starting from £8.00?

Ok, so I logged on to do that tonight at 5pm. Website says No - Sold Out.

What the frig am I supposed to do now?

Agree that Ryanair really pester you about their bag policy, I can't understand how you can miss it. It's mentioned several times during booking, they email you regularly between booking and flying, when they start to pester you about booking seats, because you can pay extra for that too and then during the check in process.

You say it was a group booking - did someone else book the flights? Then your argument is with them not not passing on a clearly communicated message.

We've also found Ryanair to be usually significantly cheaper than Jet2 or Easyjet. We used to fly jet2 a lot, but they seem really expensive recently, and as for BA, forget it, they provide hardly any flights to European holiday destinations from northern England, so we don't really have the choice of using them anyway.

Surely it's common knowledge that all airlines vary slightly in the rules, charge extra for lots of things (baggage, seats, onboard refreshments) so you have to check exactly what's on offer, not blithley ignore all the information, and then moan when you get caught out.

Of course it would be a lot easier if the price did include all the extras and there wasn't lots of tricks to be aware of, but then you wouldn't get the bargain basement flights, because there simply isn't any profit in a £30/50 return flight as £26 of that is tax anyway.

They get away with it because their flights are usually cheaper. I no longer fly with them because my experience has been so crap. I felt like I had been transported into the set of Shameless on my last flight with them. No more!

I don't agree with there being a problem

Ryanair simply split their pricing up into flight, priority, bags, leg room etc. You can choose to have just flight and nothing else if you wnat, or pay the extras. Either way its usually cheaper

BA for example just include everything but even then it usually more expensive

None of the costs are hidden. Its explained on booking

I needed to book a flight for later this year. Same city, flights leaving within 30 mins of each other. 'Premium' flight company wanted £700 each 'all inclusive' ie including luggage. Ryanair wanted £60. If I add £20 for priority with handluggage and £50 for full hold luggage (which i dont need), its still only £130 with Ryanair. Even if i add extra leg room, and pay for all food ontop its like £500+ cheaper for the same journey.

Ps when you book on say BA for £200 to include everything, there is also an option to take the hold luggage off, and then magically your flight is now handlugagge only for £150. So you do basically pay £50 for a bag with them also, its just more hidden to flight without.

This is not a new thing. I booked a flight for May 2019 last year and they told me this. And kept telling me with every email.

I hate Ryanair, had to use them at half term to go to Ireland because bloody Aer Lingus cancelled the route we had booked 6 months before, so hate them too...

I got my knickers in a twist about the size of cabin bag. 8 of us travelling in total, I made my children taken child size rucksacks (11YO and 13YO). My friend and family just took normal sized rucksacks, bigger than allowance and they didn’t get them to measure or weigh them.

The most annoying thing was both ways the flight was delayed.

I’ve avoided them for 10 years and hopefully will do another 10 if I can.

Oh and most people had paid the extra to have the 10KG and priority boarding, we refused. But did but 2 x 20KG per family on booking...

Still was cheaper than Aer Lingus but not worth the hassle (had to fly to Dublin rather than Cork so long drive other end)

With Ryan air the expression ‘you get what you pay for’ is very apt. I actually can’t believe they can make much profit at all on many of the flights they sell bearing in mind it costs more for me to get a return train ticket from Kent to Manchester than a flight to/from Palma on occasion with them. They are well known for being crystal clear on their baggage rules so you’re being a bit unreasonable.

I didn’t see it all over their info when we booked, friend twigged few weeks before we flew, then I had specific emails pointing it out which is probably what has happened to OP. I think from the size of the priority queue most people do the 10KG hand g.

I’m on a roll now... and when we went for automatic allocation seats they put our 2 13YOs in exit seats so they went to sit down and were told my the cabin crew they had to swap. After a few swaps my friend and I sat together in the exit seats!

I’m sure they purposely separate people who’ve booked together, mostly putting us in front of each other. Just because we haven’t paid the £14 each way for the luxury of choosing a seat on their crappy planes. Which is how we swapped with 2 blokes with were also in front of each other....

To be fair to the airline the cabin size details have been this small for a while now and it is to to you on screen when you book. You are recommended to book priority in advance, when you book. You can still book hold luggage.

Looked at flights a few weeks ago with EasyJet and you had to pay for seat allocation even if you didn't give a care where you sat. Is that a thing now?

It tells you though Op when booking
You either get one bag for free (pic of a rucksack and it’s 40x20x25)
Or you pay £12 for priority and get a rucksack and a 10kg bag.
Not sure how that could be clearer?
It also tells you that they will likely sell out of priority!

This is literally the whole business model of Ryanair though

They cannot make a profit on seats alone, my flight was something like 9 after tax recently. They sell the extras to make money, rather than the other airlines which just include extras. It's kind of like build your own flight.

If you want a really cheap flight, you cannot expect it to be the same as an expensive flight, so with Ryanair you can get the cheap flight by flying with no luggage.

When I flew with Ryanair recently I swear I had about a thousand reminders to buy extra luggage, check in early etc. It would have been difficult to miss. And still people turned up with too big bags! Just follow the rules you are paying for ffs. And they were checking rucksack too.

Ryan air is completely honest about all this it's just we don't like it. There pricing system is very cheap and you pay for everything separately you get NOTHING for free. Thing is you presumed rather than checked when you first booked

We've travelled just using the small cabin bag when we went away for 4 or 5 days earlier this year. We went on Amazon and bought the exact size and some smaller packing cubes. It's surprising how much you can actually manage to fit it if you pack well and have the maximum size allowed. Even dh managed to get 5 days worth of clothes in his and his clothes are much larger than mine and DD's.

To be fair it's so much easier than the huge cabin bags that some people insist on talking in some airlines and leaving no overhead luggage space for anyone else.

When looking at the flight prices I would actually much prefer them to give you the full cost with the option of reducing it by removing seats, luggage's etc. Then people could see why it's cheaper in general.

Just looked at my booking confirmation email - absolutely no mention whatsoever of cabin bag size limits.

You will have been asked when booking, before you check out. And the sizes are all in that page too.
It's also mentioned on their website, and usually as a link on their emails.

To be fair the budget airlines have always been known for their reduced cabin size so it's always something I check.

I used them (once) years ago. Treated people terribly but the chief exec is happy how they treat people. The answer I had is I don't fly with Ryanair. Went on holiday last year. Ryanair was cheaper but I flat refused to fly with them so Jet 2 got the business.

With Ryanair as someone has a,ready said, their business model is to be deceitful about charges and treat you like shit, but they are cheap so you have a choice to make

Interestingly we had a discussion at a friends get together and a load had made the decision we had and avoid them unless their is no other option at all...ie no other flights. People were just prepared to pay extra and go with a better airline, especially when having kids with you

I also like the priority model. Planes only have space for roughly 2 handluggage size cases per 3 seats. So Ryanair by selling those slots can then say they gurarentee handlugagge case will be allowed on. 90 seats, so they sell 60 max priority.

With other airlines, everyone can take them on, but those on last might have to store them for free in the hold and collect from hold luggage belt at the end if everyone takes on the maximum allowance. so everyone then rushes to board first

And the cabin crew said for fucks sake over another issue after I had pointed out to him how ridiculous the automatic allocation is if underage passengers are allocated seats they’re not allowed to sit in.

I don't fly with RA, but given the press they get I know that if I did book a flight I'd be looking very hard all the way through at the baggage rules.

I'd like all cabins to be handbag only. No risk of decapitation by people swinging cabin suitcases around.

If you check the bag into hold you don't spend any of the lead time to the flight fretting about the size of your bag, reducing all your stuff to minuscule to fit it in and you can breeze round departures hands free.

Not impressed

flashinggreen bit surely that whole thing could have been easily solved if you'd just swapped with them from the outset?

Marie they aren't deceitful. Their charges are everywhere.

be grateful for the email, if you waited until you got there you would need to pay more

I have to pay to put it in the hold or pay the fucking £25 fine

FlyBe's 'fine' is 50 quid if your cabin bag doesn't fit in the tiny little sizing box they go along the queue with. We saw at least a dozen people being gleefully told their bag didn't fit and they'd have to pay 50 quid for it to be put in the hold. One chap's bag would have fitted perfectly if he hadn't put his jacket in the front pocket of his bag. He asked if he took it out could he try again, they said no.

I wasn’t 100% they couldn’t sit there @BlueCornsihPixie we all went to our allocated seats when we got on. When they went to sit down they were told they couldn’t sit there. Swapping when everyone’s trying to get their 10KG cabins bags in/get on the plane about 15 rows apart was a pain in the arse and their mistake IMO.