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Original poster

Airbnb host being petty?

214 replies

donewithwinter · 23/01/2019 08:40

We stayed in a Airbnb on Saturday a lovely little cottage. I made sure I cleaned the whole place before I left even though I paid £21 cleaning fee.

Their was a tiny bin in the kitchen which wouldn't fit everything in so we left our McDonald's bag on top of it and put dd's nappy inside the bin in a nappy bag.

She just send me a message asking why I didn't take the nappies with me the whole cottage stinks and why did I leave rubbish on top of the bin. And she found a chocolate stain on the side of the table.

Chocolate stain whatever I must of missed it but honestly who on earth takes nappies home with them?!

OP posts:
TatianaLarina · 23/01/2019 20:11

Know this post has made mumsnet madness on twitter and absolutely no one outside the mums on here that can’t understand why their children’s shit is other people’s problem thinks this host is being petty. At all. Learn from this and apologise and hopefully salvage your feedback rating if you ever want to use air bnb again.

How many Twitter fuckwits run a rental business? I do. I use Homeaway and Airbnb. Waste disposal is the owners problem. I’d expect negative feedback if I did not provide my guests with adequate disposal facilities inside and out and out.

Nicknacky · 23/01/2019 20:12

klopp So on holiday, you would go on a day out with your family and would take all baby’s nappy sacks until you found a public bin? Pull the other one.

Cfmcg · 23/01/2019 20:15

She was there for one night. Have you read her post?

I take nappies to outdoor refuse not leave them inside a holiday let. Have you read my post?

Evidently people have varied views on decorum.

Cherrysherbet · 23/01/2019 20:17

I think it’s one thing to leave rubbish in a bin for someone else to empty ( as there was no outside bin) but no way would I leave a dirty nappy! I’d find a bin somewhere down the road. I’d be too embarrassed to leave it behind....and yes, nappies do stink the place out, even in a sack, especially left for a few days YABVU

Klopptimist · 23/01/2019 20:17

Nicknacky Absolutely, although not a public bin as such - I would wait until I came across a bin meant for hazardous waste. They can be found in most ladies loos and baby change rooms. I'm not leaving a dirty nappy for someone else to deal with when it's not in their remit.

HarrySnotter · 23/01/2019 20:23

Good grief. I cannot for the life of me imagine why anyone would think it was ok to leave a shitty nappy for someone else to dispose of.

SleepingStandingUp · 23/01/2019 20:24

Klopptimist have you hit the gin early? You seem to be struggling with your words / typing.

Depending on where the accommodation is, they might not be going anywhere there is a nappy bin for days. So OK not 20 to go home if that's your logic but assuming young baby, getting Inn at 5 pm, staying home next day / walk around the countryside etc you could easily rack up a over half dozen which you're then carrying around on the local slow bus whilst it trundles an hour into town with you, 6 pooey nappies, 2 used condoms and half a dozen sanpro products.

And you don't think that's weird and gross.

OK.

Perhaps the owner should advertise as not available to families with children in nappies and save herself the hassle. Or, crazy idea, get an outside bin!!

SleepingStandingUp · 23/01/2019 20:26

I take nappies to outdoor refuse not leave them inside a holiday let
But there wasn't one, that was the whole point.

Celebelly · 23/01/2019 20:34

Honestly, the solution is for this woman to a) spend a tenner or so on a cheap outside bin and b) not to leave the house untouched for days after people have stayed as it's not just nappies that can cause a smell. Any food waste left in a bin for days isn't going to be very nice either (and probably won't be wrapped as well as a nappy) and c) maybe provide people with information on what to do with their rubbish, given that there didn't seem to be appropriate facilities in and around the property. A printed-off sheet would be sufficient.

If she's running a business, which she is because she's charging people to stay and presumably making a profit from doing so or why bother, then she can just use this as a learning point to make sure she has the correct facilities.

Cfmcg · 23/01/2019 20:37

Klopptimist On top of the dubious “chocolate” smear...

Klopptimist · 23/01/2019 21:21

SleepingStandingUp It's often a good idea to check your own typing before you criticise other people's.

SnuggyBuggy · 23/01/2019 21:25

Most people will have better things to do than going looking for a public toilet to dispose of a nappy

SleepingStandingUp · 23/01/2019 21:29

Tbf Klop it was your bizarre baby talk not typos. Whereas as I'll concede mine was lazy multitasking

bibbitybobbityyhat · 23/01/2019 21:30

Cba to read the whole thread. What did op do with the other nappies?

SleepingStandingUp · 23/01/2019 21:32

Klopptimist On top of the dubious “chocolate” smear...
Yes because if you put nappies bagged in the bin you clearly smear poo around the house.

So Klop and cfmcg would you honestly trek around with a bag full of dirty nappies, used condoms and tampons in the hope of finding a bin? What if the only cafe's are lite ones with no toilets? Not everywhere has public ones.

Klopptimist · 23/01/2019 21:44

SleepingStandingUp Oh, you were being sarcastic? Never mind eh...

would you honestly trek around with a bag full of dirty nappies, used condoms and tampons in the hope of finding a bin?

Nappies, yes although let's be realistic about this, it wouldn't be a bagful would it? I'd dispose of them as and when I came across somewhere and I'd be quite happy to pop into a McD's or similar to use the facilities. I'd probably rinse a condom out and bag it up rather than carry spunk around with me. And as for tampons, well I'm a fan of reusable pads and yes, I have carried those around with me.

TatianaLarina · 23/01/2019 21:44

She was there for one night. Have you read her post?

Have you read OP’s? There was no outside bin.

It doesn’t matter how long OP was there for, guests’ refuse disposal is still the owner’s responsiblity. The owner is taking £21 cleaning fee for one night, her cleaner should be in as soon as the guests leave.

TatianaLarina · 23/01/2019 21:45

If she's running a business, which she is because she's charging people to stay and presumably making a profit from doing so or why bother, then she can just use this as a learning point to make sure she has the correct facilities.

Yep.

Bitchywaitress · 23/01/2019 21:49

So strange there was no outside bin! I would have asked for one on arrival tbh. What if you were staying for 2 weeks?

SleepingStandingUp · 23/01/2019 21:54

Depends how many kids in nappies you have Klop and whether you go out daily and where you are. Unless you're planning on driving an hour to Macdonald every time one of the nappied children do a poo!

You have fun hand washing your condoms in the sink and washing the bedding before you leave. Meanwhile, most sensible rental providers just provide an outside bin.

I want a holiday after all this talk of hhiday let's!!

SleepingStandingUp · 23/01/2019 21:54

Holiday.

Clearly I need one too.

OP did she reply to your reply?

AntiBi · 23/01/2019 22:00

There was a £21 cleaning fee. Was it in the terms and conditions that guests take home their rubbish? If not - then it's not your problem. If so, then she has a point.

It does piss me off that holiday owners expect a full clean on exit. Yes, don't leave the place in a mess but I go on holiday to get away from the drudgery of cleaning - and especially when I'm paying an extra charge for it. I suspect the no outside bins were deliberate - check the small print

sushisuperstar · 23/01/2019 22:03

@Celebelly perfectly put! 👍🏻

BrassicaBabe · 23/01/2019 22:59

I own a holiday related company. I am regularly agog with the Airbnb stories I hear on MN. I can't get my head around charging for cleaning and guests doing a fine tooth comb clean before they leave. I consider that to be my job. I want my guests to relax and enjoy their stay. Yes, be respectful, but rubbish belongs in a bin and then I'll empty the bin.

Not sure if it's MN or Airbnb craziness.

BarbaraofSevillle · 24/01/2019 04:41

It does piss me off that holiday owners expect a full clean on exit

I don't think they do, have certainly never come across this and have never done 'a full clean'. If the property is clean when you start, which obviously it should be, it's not going to get to the stage of needing a deep clean, even if someone is staying for a week or two.

I understand the cleaning fee, because whether someone stays for a day or a fortnight, someone will need to come in and change the sheets and towels, clean the kitchen and bathroom, sweep/mop/vacuum/dust and check that all the crockery/cutlery/furniture is as it should be for the next guest.

Apart from putting out the rubbish, washing up and making sure there aren't great piles of sand/food etc anywhere, the cleaning fee covers the rest.

Back to the rubbish. It seems fairly obvious to me that the owner of the property that the OP stayed in is trying to avoid the charge for removal of waste from a commercial property. It's a holiday let, so it's not household waste, so the rules are that it has to be removed by a licenced waste transfer company, at a cost.

Obviously she won't get very far with her letting business if she doesn't offer suitable rubbish facilities to paying guests that stay for more than one night.

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