Airbnb host being petty?

[donewithwinter]

We stayed in a Airbnb on Saturday a lovely little cottage. I made sure I cleaned the whole place before I left even though I paid £21 cleaning fee.

Their was a tiny bin in the kitchen which wouldn't fit everything in so we left our McDonald's bag on top of it and put dd's nappy inside the bin in a nappy bag.

She just send me a message asking why I didn't take the nappies with me the whole cottage stinks and why did I leave rubbish on top of the bin. And she found a chocolate stain on the side of the table.

Chocolate stain whatever I must of missed it but honestly who on earth takes nappies home with them?!

the OP probably assumed that the cleaner would be coming later that day to do the change around for the next guest, not that it was going to be sat around half a week.

I am an Airbnb host. Had 3 couples each with a baby stay for a long weekend. I put a big bin outside the back door, lined with a bin bag and left them a note asking they put all the used nappies bagged up in there. Did they bollocks. Every bin, bathrooms, bedrooms and kitchen bin had their stinking nappies in. I went in the day after departure to strip the beds and the whole house just stunk.

The only reason I had provided a convenient extra bin was so they wouldn't have to trek round to the outside bin!

I would have left the extra bin bag outside the back door, but I think the host IBU and perhaps not experienced, telling you there was a chocolate stain on the side of the table is way OTT. I would politely reply saying that you are an experienced user of Air bnb and were shocked that there was no outside bin and her reaction was inappropriate.

YANBU. It's her own fault she left it this long to check. If she wants rubbish out of the house then she needs to provide an outside bin. People should not be expected to bring any rubbish home. I wouldn't even bother replying to her, or if you do then simply suggest she provides an outside bin as is standard in most houses. Don't apologise whatever you do.

Mumsnet lol

A dirty nappy is rubbish. You put it in a bin ffs. That's what they are there for...for putting rubbish in.

YADNBU

No I would take my rubbish every day when I go out and dispose of it. I would suggest that an outside bin is provided. AND I would never go there again !!! As they are incapable of making a stay enjoyable.

She is being ridiculous as are some people on this thread. If you hadn't paid a cleaning fee then she would have a point, as you would have to leave it as you found it. But you've paid actual money for someone to clean up. And the poo is bagged up!

Taking rubbish home with you is mental. And I've never known a single nappy wrapped in a nappy bag to stink anywhere out. I think you're fine OP

People who don't have children often find the concept of dirty nappies very, very grim. Parents become inured to it. So the concept may have utterly disgusted her, whether of not there was actually a smell.

There should have been a folder of information about the cottage, including where the outside bins were. I'd say that to her. Though, you could have asked while there.

It's none of your business - and silly of you to make assumptions - about how many days after your stay she would next visit. You're supposed to have left it clean and tidy. She may not have guests for another week or two. The idea that she needed to hurry there to deal with rotting waste will not have occurred to her. (But back to the 'where are the bins' question).

YANBU

She didn't provide adequate facilities and she didn't leave instructions. You bagged the rubbish and left with the only bin there - perfectly reasonable.

I assume you had to vacate the property by a certain time? Therefore perfectly reasonable to assume a cleaner/the owner would be in that day.

Notwiththeseknees - your guests were totally unreasonable. You provided facilities and instructions and they ignored.

We actually took our rubbish and recycling to the closest tip when we leave a holiday home.

If you'd put a bin bag outside, next to that field it would be ripped open and strewn around by animals anyway, so if there was no outside bin that's on her in my opinion. I'm not sticking a black bin in my car cause she hasn't got proper refuse solutions sorted. Our cars always rammed as it is! Only on Mumsnet do these weird ideas of taking your rubbish home comes up. 🙄🙄

Don't stress op. I clean air B&B rooms and found a used condom on the top of a lidless bin last week.
Grim. .
Nappy - meh.

I think it's her fault for not having outside bins and taking so long to go to check the property.

The idea that she needed to hurry there to deal with rotting waste will not have occurred to her.

But it should have. Completely normal waste would start to smell after half a week and can attract flies and rats.

As an owner who lists on Airbnb and Homeaway - it’s the owner’s responsibility to provide adequate bins inside and out.

Properties need to be cleaned the day guests leave in case they have left behind waste that needs to be disposed of immediately. For £21 she could have had a cleaner go in the morning you left.

Our cleaners go in as soon as the guests leave and the fee is included in the price.

In short - it’s not great to leave a nappy bag behind but if the owner doesn’t provide outside bins that’s her fault not yours. And if she doesn’t schlepp up to clean the property for several days that’s equally on her.

Stinky nappies are the worst! Hate seeing them in public places.

You're supposed to have left it clean and tidy. She may not have guests for another week or two. The idea that she needed to hurry there to deal with rotting waste will not have occurred to her

Properties need to be cleaned between guests. They should be cleaned as soon as the guests leave. If the owner had no idea she may have to deal with rotting waste then she’s either terminally stupid or very inexperienced at rentals or both.

You definitely ANBU imo, how absurd for her not to go for 5 days and provide such inadequate bins. The nappy was double bagged and in the bin, what more are you supposed to do? My sister is an air bnb host and lives 50 miles from the property and goes up on the day people leave - sometimes after work.

Stinky nappies are the worst! Hate seeing them in public places

Fortunately this was double bagged, in a private property.

So you wouldn't be seeing anything

Personally I would not leave a nappy with poo inside the my house so I wouldn’t do it in someone else’s. I definitely would have flushed the excess.

The only time we stayed in an air bnb there was no outside bin. No nappies from us. No instructions from the owner - also new to Airbnb. We saw that it was bin day when we left and all the neighbours just left their bags on the street so we followed suit and left our rubbish outside. Had it not been the case, we would have left the rubbish bagged and tied and informed the owner so he went pdq to sort.

The owner should have left an outside bin. Equally it would have been nice to contact the owner stating you didn’t realise she’d not go til then and had you known you would have informed her.

For any AirBnB hosts reading btw - it is bloody annoying when you click through a "£50/night" link and find that there's a huge cleaning fee on top of that.

I personally would prefer more of the costs such as bedding changes etc to be bundled into the nightly cost than find out the extra afterwards, then charge a fee for actual cleaning.

(£21 is of course not excessive)

Yanbu to have left it. That's what the cleaning fee covers.

Was there an information pack? Normally the instructions on what to do with rubbish are in there. There must be a bin some - what if someone stays a week?

I much prefer too find holiday accommodation via 'proper' self catering sites. Sometimes you can then book via the owners own site/Facebook. Often cheaper than AirBnB and seems to be fewer chancers (on both sides).

The idea that she needed to hurry there to deal with rotting waste will not have occurred to her
So if on the last night OP had bought a pre cooked chicken and a big bag of chips from the chippy for a quick tea, thus leaving a chicken carcass and smelly chip wrappers, should she also have put these in her suitcase to take home in case no one came to check the property for two weeks??