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Airbnb host being petty?

214 replies

donewithwinter · 23/01/2019 08:40

We stayed in a Airbnb on Saturday a lovely little cottage. I made sure I cleaned the whole place before I left even though I paid £21 cleaning fee.

Their was a tiny bin in the kitchen which wouldn't fit everything in so we left our McDonald's bag on top of it and put dd's nappy inside the bin in a nappy bag.

She just send me a message asking why I didn't take the nappies with me the whole cottage stinks and why did I leave rubbish on top of the bin. And she found a chocolate stain on the side of the table.

Chocolate stain whatever I must of missed it but honestly who on earth takes nappies home with them?!

OP posts:
Weepingwillow5 · 23/01/2019 09:23

I wouldn’t have left any rubbish in a bin inside a holiday cottage . If there wasn’t a bin outside then I probably would have taken it with me and stopped off at the first council bin I saw. I’d have been wary of bagging and leaving it outside due to vermin. I 100% would not have left a child’s nappy inside, that’s just horrible. I suggest you apologise and explain you couldn’t find the outside bin

Movinghouseatlast · 23/01/2019 09:23

The cleaning fee doesn't even come close to covering the actual cost of cleaning!

Washing and ironing all the sheets costs more than the cleaning.

I have a cleaning fee on my air bnb to make it possible for me to offer shorter stays. The changeover costs £90 whether it is for 1 night or a week.

bumblenbean · 23/01/2019 09:23

What VanillaSauce said.

DerelictWreck · 23/01/2019 09:24

I can't get past the fact that you cleaned the windows?!

BarbaraofSevillle · 23/01/2019 09:24

If you've only got a day's worth of rubbish and are in a car, I really can't see an issue with taking it with you, but that would be after asking the host where the bin was as you couldn't see it.

Obviously if you are staying for longer, you would ask where the outside bin is and they would tell you.

I wouldn't take a week's worth of rubbish away, but I wouldn't expect to stay somewhere with no rubbish provision, but if that did happen, I would bag it up and leave it outside and tell the host I had done that, so they had chance to move it before it blew away or animals got at it.

Hopefully the host will provide a bin now.

reallybadidea · 23/01/2019 09:25

Ah ok I understand the attitude of because I pay you you will deal with it

No, it's the attitude of: it's unreasonable to expect people to take their rubbish home if you don't provide an outside bin.

donewithwinter · 23/01/2019 09:25

We go away quite a few weekends with the kids never had a host complain about nappies so this is a first!

@DerelictWreck their was window cleaner so I just went over everything before we left.

OP posts:
Romanov · 23/01/2019 09:27

If you're seriously saying you'd save up 20 nappies full of sloppy baby poo to then bring back on a train or 6 hours in a car in Summer you're braver than I am
this - what if you were going on a multi stop trip, by coach, for 4 weeks would you be expected to take all your nappies with you if there is no outside bin?

PurpleCrazyHorse · 23/01/2019 09:35

I would have left the nappy in the kitchen bin but tied the bin bag up (putting the McDs in there too or if it wouldn't have fit, used another kitchen bin bag). I would have then left it in the house if there wasn't an outside bin. Possibly stood up in the kitchen bin so it was obvious there was rubbish to dispose of.

Not your problem the host doesn't have an outside bin for rubbish (or clear instructions about where to find their bin) and not your problem the cleaner didn't come in until several days later. I would feedback to the host that they should invest in an outside bin.

I also wouldn't clean the windows. I tend to follow the host's instructions and do no more than that (so strip the beds if asked), definitely wash up or put the dishwasher on, empty kitchen bin, generally tidy cushions etc in the lounge and hoover if there is obvious mess (e.g. entrance hall or lounge).

thecatsthecats · 23/01/2019 09:38

All the AirBnB's I've stayed in have provided instructions for the end of the stay - they've varied, but they're always there. Often abroad, so translated into 2-3 languages also.

I think the owner is being unreasonable to complain when they haven't specified how to leave the property. Some places can be pretty cheeky about their requirements, given that there's a cleaning fee, but the house rules section also usually warns you of this. I think if you only provide one small bin and no external facilities, then you have to face the consequences.

For the sake of your AirBnB rating, I would politely apologise and explain the circumstances. You can leave a private hint to the owner that their process isn't up to scratch, and warn people in the review that there aren't rubbish facilities, and it's not an ideal place to stay with a young child.

Yinv · 23/01/2019 09:38

I wouldn’t have left the shitty nappy or the mcd bag on top of the bin. Both could easily have been shoved in a street bin, no need to cart all the way home. If the cottage stank of shit, I’m not surprised she was pissed off.

ewenice · 23/01/2019 09:38

I am an airbnb host and wouldn't find this an issue. We tell our guests to leave their rubbish in the bin and we will dispose of it as the 'outside' bins are a bit of a way from the cottage. She is a muppet - ignore and move on.

Itsnotme123 · 23/01/2019 09:39

I would’ve taken the nappy with me and put it in a bin on the street somewhere. But the airbnb really should provide bins outside. I would’ve suggested this in my reply to her.

Didn’t they have a suggestion book at the cottage ?

Nicknacky · 23/01/2019 09:41

weeping So you would walk about, get the train, go to the airport with a black bag of rubbish if you couldn’t find a bin?

Aye right 😂

Chunkymonkey123 · 23/01/2019 09:41

This thread has put me off ever staying in a air b&b! I thought they were the equivalent of staying in a hotel but obviously not.

donewithwinter · 23/01/2019 09:42

@ewenice that's nice to hear it does seem ridiculous.

She left a guest book but nothing on how she wanted the property to be left. She only lives half a mile from it so I'm surprised she's only gone up this morning.

OP posts:
Oblomov19 · 23/01/2019 09:44

I don't expect to take rubbish away with me. I'm suspicious as to why there isn't an outside bin.

fruitbrewhaha · 23/01/2019 09:45

I think your response to the owner if fine, they need to provide an out side bin.

You cannot be expected to take rubbish home with you. You couldn't put it outside the door in just a bag as foxes could have torn the bag, then there really would be shit everywhere.

I own a holiday cottage, and would never expect someone to cart their rubbish away with them.

She can open some windows, the small will go quickly.

Calvinsmam · 23/01/2019 09:45

Eh?

What on Earth are people talking about?? Of course it’s fine to leave rubbish in a bin if there’s no outside bin.

I’ve stayed in loads of air B&bs and have never been expected to take my rubbish home with me.
People generate rubbish it’s hardly a surprise.

SnuggyBuggy · 23/01/2019 09:46

My DD does some pretty grim nappies but they don't "stink the house out" Hmm. I certainly wouldn't carry shitty nappies with me in the car or on a train.

BoatyMcBoatFace2 · 23/01/2019 09:47

You paid a cleaning fee so YANBU.

Thecabbageassasin · 23/01/2019 09:50

It looks quite rural from the pictures. Did the host not explain the location of the external bins, they might have been sited away from the actual cottage. For e.g. a main road so the bin men can collect.

MissLadyM · 23/01/2019 09:51

That's bloody awful of you. You think it's disgusting to take it with you but ok to leave it stinking someone's home out? You should've taken it with you and used an outside bin somewhere.

SleepingStandingUp · 23/01/2019 09:52

I would’ve taken the nappy with me and put it in a bin on the street somewhere
So do you collect them all up on the side so you can do the walk of shame into the local village with your collection of nappies or would you go out 6 times a day to dispose of them in Seperate bins?
Because whilst this was possibly one toddler poo nappy and nothing else, surely the same logic applies if it's a new baby pooing hourly and youretthere for a week.

PinkAvocado · 23/01/2019 09:52

She needs to provide an outside bin and when guests check out go and empty the bins and clean ASAP. That’s part of renting somewhere out.

Some responses on here are so over the top.

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