Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Horrified by phone/wifi bill - how much do you pay?

148 replies

Growingboys · 07/10/2018 19:46

OK admission: I am crap and never check my bills. But today I did and I am paying BT £141 for a month of fast broadband and phone calls.

It roughly splits as £52 for internet and £82 for phone calls from our landline. These calls are not extreme - we are out all day and call eg our parents at night, and maybe a couple of short mobile calls every day.

82 quid is a bit extreme for a month's landline use, isn't it?

Or is this normal?

What do you all pay?

OP posts:
specialsubject · 10/10/2018 09:14

Work should pay.for work mobiles.

For the rest of us (and I realise I am lucky to work from home) a brick that needs daily charging or more, costs a bomb and has really poor quality calls is completely undesirable. And phone chat is for home, not when out doing stuff.

I don't sneer at those who have to have mobiles but I sympathise, what a pain.

ileclerc · 10/10/2018 09:18

Is your WiFi any good - can you use WhatsApp or FaceTime for calls instead of the landline. My sister lives in London with similar issues and that's what they do.

justwantedalaugh · 10/10/2018 14:52

I have a lot of family in Australia.

I have unlimited calls to mobiles and landlines there for £16.80 a month using Skype! If they were on Skype too it would be completely free but they're not (yet).

soveryfeckless · 10/10/2018 15:05

£47 a month for calls, landline and internet. Rarely use landline but need it to get t'internet!

anniehm · 10/10/2018 15:47

Crazy amount. My line rental is £18.50, my anytime call package is £12.50 and my fibre is £20 reduced to £10 with my tv package - total bill including sky tv (not sports) £72

seadays · 10/10/2018 15:58

Landlines are cheaper and reliable, ignore the foolish mobile addicts.
I pay £10 a month and get unlimited calls on my mobile and can drop down to a lower package any time, not tied in and no line rental costs.

MrsSteveMcDonald · 10/10/2018 16:08

I can't imagine not having a landline, I only know 1 person who doesn't and she lives next door to her parents and just uses theirs instead.

NKFell · 10/10/2018 16:29

£35 per month from BT unlimited fibre broadband and evening and weekend calls.

Glad you spotted it though OP.

nannybeach · 10/10/2018 17:23

I know lots of people who have landlines AND still use them. Have a look a Martin Lewis Money saving expert, and haggle, we did with Sky, got the bill down by £40 a month.Landline/broadband/phone calls, around £35 a month, calls up to 60 minutes free, mobile with Sky (as existing customer) £5 a month.

youarenotkiddingme · 10/10/2018 17:24

I pay £36 for broadband and phone. That includes free calls to local numbers.

notangelinajolie · 10/10/2018 17:32

Unfortunately we still need our landline. Mobile signal from my house is pants. I wouldn't mind if we lived in the middle of nowhere but we don't, we are literally 5 minutes walk away from a big town. I've checked on ofcom site for signal strength and there a ruddy big black spot right over our house Angry

Graphista · 10/10/2018 18:22

Op that's still a lot of money you're paying.

Zola - who are you with and what is the service like? Technically and customer cos that IS a good price.

I'm currently on "old" broadband not fibre (can't believe bb is now "old" style internet I still well remember bloody dial up!!) which I have been happy with so far but I suspect there will soon be a push to move to fibre and leave old bb behind.

Also it's fine when it's just dd and I in the house but when she has friends in and their devices connect (which I have on occasion said to her to ask people to disconnect if they're not really using) sometimes it affects streaming/speeds.

Also we have the problem around here of vandalism of junction boxes then when the bad weather hits it's screwed - does this still connect to fibre bb?

Unfortunately the junction boxes/external lines are still under BT/openreach and it can be murder getting a repair sorted!

Those of you paying above market rate to be with BT can I ask why? Genuine question, my parents are also with them and despite many issues including appalling customer service refuse to budge! They're in their 70's and I suspect it's because they don't trust other companies as BT is a known name to them (as I get older myself I kinda understand the feeling but still don't like them being ripped off). Siblings and I have repeatedly over the years tried to persuade them to ditch BT especially as they're very rural, dad is very sick and mum his carer and they NEED reliable phone service at the very least which they're not getting! Dad also has one of those panic button things for the rare occasions mums out and there's been problems with this due to bloody BT too.

Op you say you also have poor mobile reception at home (which is shocking for London) who are you with for that?

"BT £65 a month. Landline + a few calls, broadband that is slower than a snail's pace and 2 mobiles, both 6GB data, unlimited texts and calls (can't use them to make calls from home though as no signal)." See I don't understand this, why pay so much for poor service?

Great that we have forums like mn and mse to challenge the rip off merchants though.

Dowser · 10/10/2018 18:29

£84 a month with Vodafone...includes my iPhone 6s Plus purchase, nearly coming to end of contract, iPad data and broadband

We now make all calls on mobiles and never use house phone
I’ve been offered IPhone 7plus for about £8 a month less than that for two years

Or a sim only for £18 will bring that bill down to under £60

Dowser · 10/10/2018 18:31

I’ve got 10gig and unlimited calls on phone and 15 g on ipad

Graphista · 10/10/2018 18:33

Dowser I am almost done paying for my phone with Tesco mobile, dd can't get her head around me not getting a new phone Grin

This one is still in perfect working order why would I? And then I'll be down to £11 a month for 1500 mins, 5000 texts and 3gb data.

That suits me fine.

TaliZorahVasNormandy · 10/10/2018 18:33

I pay 63 per month for phone/internet. 2 mobiles. Now TV and Netflix.

MysteriesOfTheOrganism · 10/10/2018 18:44

Plusnet £32 for landline and unlimited calls plus unlimited fibre broadband.

princesstiasmum · 10/10/2018 19:33

EE £23 a month for all calls, line rental and internet
I change my internet provider every year, and never paid more than £23 for everything

Rafflesway · 10/10/2018 20:14

SSe - fibre bb, phone line and anytime calls = £31 per month.

We are just on basic Payg for mobiles as we are older codgers who rarely use them. £20 credit lasts me over 2 years. 😁

user1486076969 · 10/10/2018 20:43

Vodafone broadband & line rental £28 per month, never use landline (no special deal) at all except for incoming calls. We use mobile (3 x £12 per month = £36 for unlimited, or enough for us, calls) = £64 for broadband plus all uk mobile calls (and txt and data) for 3 of us.

user1486076969 · 10/10/2018 20:46

We never use our landline anymore......

PearlandRubies194 · 10/10/2018 20:48

My bill used to be horrendous each month too, it’s down to £49 now but that’s just broadband, tv and line rental with Sky. I have free calls after 7pm so ring family after that time. Friends and younger relatives will use Facebook, messenger or WhatsApp, iMessage etc.

Work phone for work colleagues and work stuff.

DocusDiplo · 10/10/2018 21:11

What is a landline

specialsubject · 10/10/2018 21:18

A landline is a telephone system that gives good clear call quality , works in a power cut and doesn't mean enslavement to a fragile brick. Marvellous invention.

Catra · 11/10/2018 00:01

I pay £33 per month for fibre optic broadband with Virgin Media. Got rid of the landline because a) we were sick of telesales calls, b) they kept ramping the price up, c) calls could be made for free via Facetime / Skype through my iPhone Xs, for which I pay £41 per month.

Swipe left for the next trending thread