What's the funniest/jaw dropping/shocking complaint you've come across?

[LyndorCake]

I love these sorts of stories.

My favourite one was from when I worked on cruise ships. One of the guests asked my colleague if the staff also slept on the ships or if we went home each night. My colleagues joked that we got took home by a helicopter each night and brought back in the morning. He genuinely thought the guest was playing along but turns out he was very wrong. The guest complained at the end of the cruise that the helicopter collecting and dropping off the staff had kept her up every night and that the company should consider other means to ferry the staff around.

Please tell me your stories? I'm having a crap day!

Overnight shift (graphics/layout work, all done on normal desktop computers):
"The overnight staff make too much noise typing."

When I worked in estate agency we regularly had complaints from people who had achieved in excess of their asking price within a short time of marketing In the north west. In a crappy market.

I live in Wales, and stories frequently appear in the local press about people complaining about locals speaking Welsh in pubs and shops etc. Not where I am, but in Gwynedd and on Anglesey. I mean Welsh people speaking Welsh in Wales. Whatever next?

My plants keep being rated by slugs from next door’s garden.....as a HA we should have done something about it....

Rated????? Eaten!!!!

Foslady
Would you send the slugs a strongly worded letter?

That a customer didn’t receive their crisps with their main dish- the menu had described main dish served with a fresh crisp salad

My plants keep being rated by slugs from next door’s garden

Tsk, those pesky slugs and their fecking social media sites. www.ratemycauliflower.com

That the pencil, won by their child as part of a prize at the primary school fair, didn't sharpen properly. I gave her a replacement.

Our neighbour on a new build estate has complained to the developer that it gets hot in her utility room when she has the tumble dryer on. She doesn't like to open the window or turn on the extractor.

A customer once complained to my manager that I was rude because I hasn't served her at the counter which was clearly closed with shutters down and a 'This Counter Is Closed' sign up. The customer being always right might be good for business but it also makes people super entitled.

I was working in a large chain supermarket. I heard the duty manager cry out in alarm. A customer had written a letter to complain that the pork chop they bought had cut their mouth, they enclosed a bloody tissue to show how much it bled, my manager was disgusted.

When we used to rent out an apartment in Spain, some guests complained to us that the sand on the beach was too hot. It was mid-August.

Someone threw a cookie at me this week because it had an ingredient in it that they were allergic to. The ingredients were clearly labelled. They had been given a packed lunch, for free, that had been made up of donated food and there were three other items of food and a drink.
But there was no alternative choice of cookies. So it got thrown at me.

I ate the cookie. It was delicious.

SIL complained to my nephew's school because they told him to stop pissing against trees in the playground.

Heard this week in a medieval castle that the floor was uneven. Well, yes.

Many moons ago a colleague had a complaint made about him because while booking an appointment for a customer to see an advisor he ran through the tick boxes on screen blah blah "pregnant or breastfeeding - that's a no"

Male customer complained that he hadn't been asked, it was just assumed.

Just place marking

I used to work in a historic property / tourist attraction. Once received a letter of complaint and threat of legal action from a school. A pupil had climbed onto a wall, fallen off and cut his leg. On the very large, obvious sign saying not to climb on the wall.

Another place mark...I can't think of any...

Ooo I did see an article once where a woman sent a compliant to their travel agency because there were too many spanish in their hotel. In Spain...

I suppose this particular twat customer had a point but she came into our store fifteen minutes after receiving a home delivery of pizza. She ordered the 'cheese feast' which is mozzarella cheese and red Leicester on a pizza base with tomato paste. It's written on the leaflet. She gave the owner hell because the tomato paste wasn't freshly cut tomatoes... It was paste, puree, as described. Dafty stood there for forty five minutes arguing that tomato puree/paste is obviously freshly cut tomatoes placed around a pizza and not puree. She pointed at a picture on the menu of a meat feast pizza with fresh tomatoes and said we were guilty of false advertising because the meat feast had fresh tomatoes and her cheese feast did not. Apparently she's been divorced four times.

When I worked in customer services for a bus company one customer complained he'd been kidnapped by a bus driver...he'd got on the wrong bus 😂

When I worked in a pub we had a complaint from someone about there being a slice of beef tomato on his burger because he was a vegetarian and should have been warned!

Place marking

Our business has a private car park for our customers to use, we operate a newly installed system were customers must register their car registration with us or they may receive an external company parking fine. We had to bring this into place because too many cf's kept taking up the spaces for our customers and we got lots of complaints.

NOW there are over 20 different signs informing people this is a private car park literally all over the car park, "please register or you'll get a fine blah blah" que the other day when this old lady phoned us screaming down the phone because she had received a fine, she had parked - took up two spaces btw - so she could walk into town and do her shopping, she wasn't a guest. She started shouting that she "does this all the time here" and is too old to read signs so she didn't know the policy had changed.

1. you're literally the reason we had to put this system in place in the first place and 2) if you can't read a sign in the car park you shouldn't be driving in the first place!

She then threatened to call the police as what were doing is illegal and next time she will park in front of our entrance as if she can't use our car park then nobody can apparently. I really hope she does so I can get her car towed.