What's the funniest/jaw dropping/shocking complaint you've come across?

[LyndorCake]

I love these sorts of stories.

My favourite one was from when I worked on cruise ships. One of the guests asked my colleague if the staff also slept on the ships or if we went home each night. My colleagues joked that we got took home by a helicopter each night and brought back in the morning. He genuinely thought the guest was playing along but turns out he was very wrong. The guest complained at the end of the cruise that the helicopter collecting and dropping off the staff had kept her up every night and that the company should consider other means to ferry the staff around.

Please tell me your stories? I'm having a crap day!

I had a business where I would charge customers by the job, not by the hour so the customer knew they were getting done exactly what they paid for and not being ripped off. Had a customer complain because the job took 1hr30 instead of 3 hours. Fine, asked if there was anything I missed, were they unhappy? Nope, very pleased with the work, I just wasn't there long enough... even though we'd never discussed time as it was irrelevant!!

Married regular hotel guest, staying Monday - Thursday night about three quarters of the year complained the fire door on his corridor was too stiff for his prostitute to push open to leave, he didn't want her to be stared at by reception and concierge using the front doors when they were done

We stayed in a log cabin in a forest. One of the TripAdvisor reviews said the wildlife was too noisy. Damn those hedgehogs.

I suppose it wasn't really unreasonable, but my best friend at school once took a flying saucer back to the sweet shop complaining that there was no sherbet in it. They were two for a penny, pre-decimalisation.

As a psychiatric nurse working in a prison, a patient complained that I suggested in a report that he would not be safe to be released until he engaged in some work around the sexual offence he had committed, as "he had only done it once" (he had raped a child).

I used to work in La Senza. People would regularly bring in used underwear and ask for refunds. Also had a guy come in and ask advice on what to buy his girlfriend - who I had never seen - I helped as much as I could. The next day she came in to shout at me because how could I possibly think she was that size? She was insulted. Did she look that size? I had never seen her before that day.

Jaw dropper, to me at the time anyway.
Three weeks after giving birth via c section, I made a pizza, from scratch, and some salad for dinner. Thinking it would be nice.
'D'H complained that his pizza was "too bready" after DM asked why he hadn't eaten it.
Bready?! If I could have moved quicker, I might have rammed it up his arse.

A friend of mine took some of those woven beach mats back to the pound shop complaining that they were cheap and nasty

A revolting patient complained that the blood transfusion they had might have came from someone who wasn’t white and we should know that about the blood we are administering people . Vile , I calmly told him he was lucky there was someone out there willing to donate to help save his life and to pipe down .

We put in an offer for a flat as soon as it came on the market - the sellers complained that we should have waited a month as it was almost Christmas and they didn't want to be thinking about it until January.

I know of someone who was outraged in pizza express because the fiorentina pizza that they ordered was served complete with egg on top. (The menu cleared states egg)

My DD got married in London last year.
The wedding planner told us one entitled groom insisted the big ugly grey boat got removed from the Thames as he didnt want it in his wedding photos.
Yes The HMS BELFAST!!!!

I had a customer moan about a offer on trifles that had changed. The week before they were 'buy 2 for £2' and the offer had changed to £1.80 each, BOGOF.

I tried to explain for 10 minutes, in the end I told her I would honour the original deal, then give her an extra 10% off for the inconvenience.

Going off to lunch I heard a customer moaning that it was so very hot and 'like being in a greenhouse in here'

Well the reason for that, just maybe that you are actually IN a greenhouse

Oh these are gloriously bonkers...

I worked in a video store (remember them?). A bloke came in and was very angry that he'd rented a new release and it was faulty. We checked it on the in store video player...all fine.

He insisted that the picture was all wrong as it was in black and white.

Yep. He'd rented Schindler's List.

There was a very amusing Tripadviser complaints article I read recently. Namely from people who had no idea what a mountain is. Or that gift shops are not necessarily a part of 12th century ruins...brilliant. This one's good:




Found a receipt in some rubbish in their garden and emailed the store to complain about it. Said house was ~10 miles away from th store and I'm still not sure what she wanted us to do.

I'm not sure if this was an officially unreasonable complaint or not, but...

I worked for a little while in a large Europe-wide customer service centre, where we worked in teams based on countries and languages served/used. I was in Team X. I answered a call from a customer, who started talking to me in language Y. It just happened that I also knew Y fairly well, and so answered them in that language, to see if she had been transferred to the wrong team, or whether she was in fact under Team X etc. A collegue made a complaint about me for speaking the wrong language. I was apparently supposed to pretend not to understand the customer and to just keep talking language X, and to hang up if they didn't respond to it.

The cafe I work in gets busy and sometimes we run out of trays, twice I've had the same woman get arsey with me because we didn't have any, and stalk off in a huff because she might have to carry her drink with her hands, oh the horror!

One woman complained about me, because when she'd informed me off the dirty plate she'd seen round the corner, I carried on serving her instead of rushing off to deal with it (and I know damn well if I'd done that she'd have moaned as well.) Someone had splashed pepsi from the drinks machine on it, it wasn't the end of the freaking world. Then she complained that I wasn't cleaning the tables properly. (My manager, instead of thinking this woman is clearly a nit picker of the highest order who needs to get a life, made me stay in the kitchen until this woman had gone.)

There was the woman who shouted at me because I didn't clean her table to her exacting standards (even though she'd split the damn coffee herself and was utterly capable of cleaning it up herself.) One of the toddlers she was with asked her why she was being rude to me, and she said she wasn't being rude, I was. Bitch.

Then there was the guy who made damn sure I knew all about his Asperger's (and that means you can treat me like crap?) while yelling at me because he wanted something from the breakfast menu and we were on the lunch one. One lady was so concerned about me she went and fetched a manager. There was a woman with him who I assumed was his mum or a carer who did nothing throughout this entire rant. I also wonder if he'd have tried this with a bloke. (I long to run into him on one of my days off and calmly inform him that I'm autistic, and that shouting at me will get you nowhere because I don't give in to bullies. It makes me think he uses it to get his own way. I already know one person who does that and it really pisses me off.)

Used to let out Cottage as holiday let and always threw in wine, bread etc as a welcome freebie.

Wine was not in wine (some vintage) guide book therefore couldn't even think about opening.

Alright by me, drank it after cleaning their mess up. :-)

I mentioned this the other day on the early:/late for holiday thread.

A couple had written a review about a caravan park on trip advisor. They had left one star review as they claimed when they arrived the staff had given them a different caravan to the one they had booked and it had taken them a long time to check them in. They said the different caravan had ruined their holiday. Fair enough.

However the manager of the holiday park had responded to say 'considering you turned up for your holiday in peak season a whole year early the caravan park did well to check you in and locate a caravan at all'.

Same holiday park and trip advisor again. Chap had left review as he had woken last day to find boiler in the caravan had broken. He rang at 6.58am to report. When he checked out at 7.40am (he put these times in himself) the boiler still hadn't been fixed. A whole 42 minutes later!

He was then forced to drive 2 hours home not having had a shower and feel dirty and unclean.

A relative of mine was married in front of a fake waterfall. It was more romantic and pretty than it sounds, and the couple had searched far and wide to find the perfect spot to be married.

Another relative of mine left a review for the venue on trip advisor, saying they should have turned the waterfall off during the ceremony so guests could hear the vows more clearly. I could hear the vows perfectly well.

I briefly worked at a tourist attraction and we had a lady come in with her son who was in a wheelchair, she used a Max Card so she was able to skip the queue and there was no charge for either of them. Max Card is a scheme for disabled children and their carers that allows free or discounted entry into various of attractions, our particular venue also recognised that queuing may be difficult for some people with disabilities so we allowed express entry too. The woman who was next in the queue came marching forwards demanding to know why these people were getting special treatment, why they hadn't had to pay, and why couldn't she have the same. I asked if she had a Max Card, she didn't know what that was so I explained as above. She went off on a huge rant, demanding to speak to a manager and threatening us with legal action. Apparently we were discrimination against her and unfairly penalising her family by making then queue and then charging them an entry fee because it wasn't her fault that her children weren't disabled.

A family member was taken to hospital in a serious way and the police came to the house to tell us there'd been an incident. They offered me a lift to the hospital as they didn't want me making my own way there after receiving this news. When we got there they took me straight across the waiting room, through the doors to the treatment area, and into resus. Not long afterwards I popped out so I could go outside and ring DH. As I came through the doors I heard a voice loudly say "that's her!" and saw a man giving me daggers. He talked loudly to the woman next to him as I walked past about how "she doesn't even look like there's anything wrong with her". Security guard at the doorway told me that they'd been complaining to the desk about me jumping the queue and being taken through without having to wait. When I went back inside I took a small pleasure in waltzing across the waiting room and being buzzed straight through to the back again.

One of my patients said he couldn't sleep due to the noise of the seagulls outside.

He came up with various strange ideas to get rid of them.

theluckiest that is hilarious!