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What's the funniest/jaw dropping/shocking complaint you've come across?

116 replies

LyndorCake · 24/08/2018 15:43

I love these sorts of stories.

My favourite one was from when I worked on cruise ships. One of the guests asked my colleague if the staff also slept on the ships or if we went home each night. My colleagues joked that we got took home by a helicopter each night and brought back in the morning. He genuinely thought the guest was playing along but turns out he was very wrong. The guest complained at the end of the cruise that the helicopter collecting and dropping off the staff had kept her up every night and that the company should consider other means to ferry the staff around.

Please tell me your stories? I'm having a crap day!

OP posts:
JaneDarcy · 27/08/2018 15:01

A customer in an Italian restaurant I worked in complained because the pizza had tomato (paste) on it and she was allergic to tomato. But the huge majority of pizzas have tomato unless otherwise specified. Our pizzas were just the same as every other pizza in the world
A different restaurant, I served two old ladies a pot of tea, straight from the boiler thing. They complained it was too cold. As steam billowed from the pot. I replaced it with a pot of tea from exactly the same boiler within the exact same time frame

BearSoFair · 27/08/2018 15:22

We didn't have a copy of the Sunday Times available for her to buy. On Saturday. As it was the evening we should already have the next day's papers, apparently Confused

BearSoFair · 27/08/2018 15:24

Oh another newspaper one actually. Just gone 10am, complaint that we didn't have the Evening Standard.

StealthPolarBear · 27/08/2018 17:44

"
She also went in the village post office and complained that our builders were speaking in a foreign language."
Were your builders in the post office? Or was that just her place to complain?
Also love the "excluded means not included" one. It's hard for some people :o

StatisticallyChallenged · 27/08/2018 17:52

I worked for a finance company a few years ago. We had a customer who had a (fairly fancy) car on finance which they used for work- chauffering, basically.

They'd stopped making payments and after going round the houses trying to get the payments things moved along to repossession stage.

At this point, customer hides the car in their garage. So far, so normal tbh, people would frequently try the "private property" trick to stop repos

BUT...

They also used to use this garage for business (not for that car, for clients vehicles) and by storing the car in it they could no longer earn any income from the garage.

So their sensible response? To complain that we were costing them money by trying to repossess the car they weren't paying for and to then start invoicing us for the cost of the garage! Every month, another invoice from this person for the cost of garage rental, on their headed paper

backaftera2yearbreak · 27/08/2018 17:57

I used to be a holiday rep. The amount of people who made complaints about rain🤷‍♀️😂. Also, a man turned up ad said the 4 star hotel looked like it belonged in Auschwitz

iklboo · 27/08/2018 18:11

We once had a complaint that the doctor didn't bow when the patient walked in the consulting room.

jumpingeasel · 27/08/2018 18:22

This might be outing but I know of a couple complaints from a previous workplace (kitchen) and all different customers, one of them was aimed at me:

  • her fried egg "wasn't round enough"
  • battered cod "wasn't straight enough"
  • "there's no fish in this batter" well, I battered it myself and YOU CAN'T BATTER AIR
  • the spicy chicken was too spicy (it wasn't)
colbyandmontysmum · 27/08/2018 18:32

I used to work at a print shop that had a lit sign outside the building. The boss liked to put funny puns or quotes on it. Once, though, he just put up "we do great printing". A day later we got a letter complaining that the sign wasn't funny and that they needed it to be funny as that's the way they like it. They even mentioned "or else"!

colbyandmontysmum · 27/08/2018 18:32

I used to work at a print shop that had a lit sign outside the building. The boss liked to put funny puns or quotes on it. Once, though, he just put up "we do great printing". A day later we got a letter complaining that the sign wasn't funny and that they needed it to be funny as that's the way they like it. They even mentioned "or else"!

iklboo · 27/08/2018 19:35

A colleague has complained that a capital city's major attractions, at Bank Holiday weekend, were 'too busy' and they should limit the people who can go to a few hundred each day so it's more fair and relaxing.

SteamTrainsRealAleandOpenFires · 27/08/2018 20:54

I'm very glad & happy that I don't have to deal with the public anymore.

To all, that do.:- Flowers

MollyHuaCha · 27/08/2018 21:23

On the bullet train in Japan, someone sitting near me complained that the driver was a woman...

Puzzledandpissedoff · 27/08/2018 21:33

I used to run a community centre which was booked for everything from playgroup to private parties

Except that one of the parties featured ... gasp of horror ... BEER!!! and the Brownies' leader went berserk because "her girls could smell it afterwards". Not that any was left behind within their reach or even that the floor was sticky, etc, but that they could smell it

Mad as a box of frogs Hmm

FruitCider · 27/08/2018 21:35

Complaints from my private practice

  • botox only lasted 4 months (average time is 3)
  • lips aren't big enough after 0.5ml (1/10th tea spoon)
  • complained that I refused to inject lip filler because they had a fungal infection in the corners of their mouth
  • complained i cancelled their appointment when they were 40 minutes late for a 60 minute slot
  • upset that 1 peel didn't get rid of their deep forehead lines
theluckiest · 28/08/2018 20:53

I have some more!!

Used to work in a housing association...(this is totally outing so if you know me, sssshhh!!)

A lady called in to complain that her flat was haunted. A spectre kept turning off the lights and touching her bum. I sent out an electrician and advised her to also contact a priest...

Then there was the bloke who complained that his heating wasn't hot enough and it was so cold that his ferret was sneezing. He came into the office to complain about that one...along with his ferret who looked perfectly happy. Ferret was also wearing a handmade jumper. Honestly.

On the flip side, we had the gorgeous lady who should have been up in arms but was actually so understated and lovely - a freak storm had ripped off her roof (I shit you not..) She called in and was terribly apologetic for bothering us but she had been hiding under the stairs during the storm, she could see the sky through the ceiling and wondered if anyone could possibly pop by to help, if it wasn't too much trouble...

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