OP, I have a friend like you.
Met her at NCT class and our children became friends.
But she always came to mine for playdates or met up in the park or on the beach. I didn't really think much of it to be honest.
Then one day, her youngest daughter who was playing at mine complained of feeling unwell; I tried to call but couldn’t get through so went straight to her home with the girl.
My friend had an absolutely panic-stricken look on her face when she opened her front door and saw me there. She had no choice but to let me in - and the state of her house took my breath away.
It was such a shock as she was always immaculately turned out herself at all times.
It was piled high with stuff - bin bags, cardboard, piles of clothes, overflowing recycling bags, rubbish, plates, cups, bowls with mould growing in them. You couldn’t see the floor. It was like a hoarding documentary from the telly. Her two childrens' rooms were all piled high too and the whole family were sleeping in the hallway on camp beds.
Like you though - the kitchen was clean and tidy.
So we had a long talk, she broke down and admitted how she suffered from depression and anxiety and felt constantly overwhelmed with all she had to do just to stay on top of it all.
I said I would help and I did. I popped round every day - sometimes just for five minutes to collect a bag to drop off at the charity shop and sometimes for hours at a time.
After one room was cleared, painted and the children’s beds could go back in and their toys were sorted she had a new lease of life and didn’t need much of my help. She could see the end result was achievable and got on with it herself. She couldn’t drive so I helped by doing recycling/charityshop/tip runs.
The house is now lovely.
I have another friend who runs a cleaning business and says she does work like this all the time so don’t be embarrassed to call them - they have seen it all before and won’t judge you. The pressures of modern day living gets too much for a lot of people and it doesn’t take long for things to slide.
If you need any help I’m quite happy to come and give you a hand - nothing could be as bad as my friend’s house and sometimes you just need a little bit of support to get you started xx