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LG TurboWash™ 360 washing machine review
Quick, efficient and with a large 9kg capacity, the LG TurboWash™ 360 is an AI-powered washing machine that effectively tackles tough stains. But is it worth the spend? Here’s our verdict after Mumsnetter and mum of four, Sally*, put it to the test.
By Laura Westerman | Last updated Nov 30, 2023
Overall star rating: 5/5
Price: RRP £930 | Buy now from Amazon
Our verdict on the LG TurboWash™ 360 washing machine
Ease of use: 5/5
Ease of cleaning: 5/5
Features: 5/5
Results: 5/5
Design: 5/5
Value for money: 5/5
After a year of testing, we think the LG TurboWash™ 360 washing machine is a great buy for families, which is why we’re recommending it as one of the best washing machines you can buy right now.
With an Inverter DirectDrive Motor™ that keeps this washing machine performing at its best, the LG TurboWash™ 360 is both quiet and durable. The 9kg drum is large enough to handle duvets, and the machine cleans clothes, towels and bedding exceptionally well.
Mumsnetter Sally says, “I chose the brand as LG washing machines are generally very reliable. It’s also easy to get replacement parts.”
She adds, “The spin can be a bit loud on its highest setting. But to be honest, It’s hard to find something I don’t like. I love this machine!”
What we like
‘A’ energy rating and spin performance
TurboWash™ for quick cycles in just 39 minutes
AI-powered sensors run the optimum wash cycle based on fabric weight and softness
LG Steam™ function helps to reduce allergens
What we don’t like
Clothes come out very creased on highest spin setting
Noisy on highest spin speed
Key specs
Type: Freestanding | Spin speed: 1400rpm | Capacity: 9kg | Energy rating: A | Spin performance: A | Number of programmes: 14 | Wool wash: Yes | Delicate wash: Yes | Hand wash: Yes | Energy consumption per cycle: 0.5kWh | Water consumption per cycle: 50 litres | Dimensions: 60 x 85 x 56.5cm | Guarantee: 10 years
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How we tested the LG TurboWash™ 360 washing machine
One year of use
Used everyday
Tested in a six-person household
Mumsnetter and tester Sally has been using the LG TurboWash™ 360 washing machine for the past year. With four children aged 11 and under, she has needed to use the machine everyday in order to keep up with the extensive family laundry pile.
To get an accurate picture of how well the LG TurboWash™ 360 performs day to day, Sally scored the washing machine on eight different criteria: ease of use, features and programme length, results (clean, rinse and spin), design, noisiness, energy use, ease of cleaning and value for money. She also made note of the programmes she uses most often.
Read next: The best washer dryers for families
LG TurboWash™ 360 washing machine: how does it look?
Mumsnetter Sally says, “I love it! It’s white with a black door and looks smart, but I have it in a built-in cupboard so it’s not on display constantly.”
The LG TurboWash™ 360 is also available in black, and it has an LED touchscreen display and spin dial for selecting the different cycles and programmes.
How easy is the LG TurboWash™ 360 washing machine to set up?
Very easy! Mumsnetter Sally says, “I installed it myself and it takes about 10 minutes. There is an installation video on YouTube for extra help and the instruction manual tells you how to adjust the feet.”
WiFi-connected, the LG TurboWash™ 360 is a smart appliance that can also be used with the ThinQ™ app, which is simple to download whether you have an iOS or Android-powered smartphone. The app allows you to control your washing machine remotely as well as download additional cycles. It also works with Alexa and Google Assistant.
Read next: The best laundry detergents for babies
How easy is the LG TurboWash™ 360 washing machine to use?
Sally says, “The LG TurboWash™ 360 washing machine is really easy to use. It has a twist-control knob to select which cycle you want, and you can download new wash cycles [using the app].”
It uses DD™ technology, which uses AI to detect the weight of the load and the softness of the fabric in order to choose the optimum wash cycle. Additional wash settings include Intensive, Rinse+ and Pre-Wash.
In addition to a handy Add Item button for any forgotten items, there's also a child lock to stop small fingers from pressing buttons mid-cycle.
How well does the LG TurboWash™ 360 washing machine clean and spin?
The LG TurboWash™ 360 has 14 different programmes including TurboWash™ 39, which uses a multi-directional pressure jet that sprays water directly onto your clothes to reduce the wash time to just 39 minutes.
With a British Allergy Foundation Seal of Approval, the machine also boasts an Allergy Care setting if your family is prone to allergies, which uses steam to reduce allergens “up to 99.9%” according to LG.
Sally adds, “I generally use Cotton, Mixed fabric and TurboWash™ for quick washes when our clothes aren’t really dirty. I like the quick wash setting at 60 degrees for towels, and I use the cotton at 90 degrees for cloths and mop heads once a week. I also use the Sportswear cycle for gym kit and the Delicates cycle for soft toys.”
She continues, “The clothes come out very clean on TurboWash™ - it’s excellent and quick. For very stained clothes like football kit, there’s an intensive button on the Sportswear cycle which is very good. It has a Baby Steam Care programme, which I find very useful, an Allergy Care setting, which is great as some of my children have allergies, and also a Duvet setting, which I use once every three months. It’s a big drum so you can fit duvets inside and it cleans them really well.”
With a maximum spin speed of 1400rpm, the LG washing machine has a ‘A’ spin rating, which is better than many other washing machines on the market.
Sally says, “The spin is effective but sometimes on a high spin the clothes come out very creased, but I think the same can be said for most washing machines.”
Read next: The best steam irons to buy
Is it energy-efficient?
With an ‘A’ energy rating, the LG TurboWash™ 360 is very energy-efficient, using 0.5kWh of energy per cycle.
Mumsnetter Sally says, “On days where I do five or six washes (I wash all the bed sheets on a Tuesday, for example), it adds about £1.50 to my bill for that day. Overall, it’s much more energy-efficient than other washing machines I have had in the past.”
It’s also fairly efficient in terms of water consumption, using 50 litres of water per cycle. In the UK, the average water consumption for a washing machine is 48.8 litres.
Is it noisy?
At 71dB per cycle and a noise class rating of ‘A’, the LG TurboWash™ 360 is one of the quieter washing machines we’ve tested.
Mumsnetter and tester Sally says, “It’s quieter than other machines I’ve had in the past, but it’s still quite noisy if you are standing right next to it. However, this is only when it’s on the highest spin cycle.”
Is the LG TurboWash™ 360 washing machine easy to clean?
Yes! Sally says, “The detergent drawer is easy to clean. Once a week, it has a 90-degree wash, and I use an anti-limescale cleaning detergent and run the machine empty once a month. It also has a Tub Clean cycle which is great [for keeping the drum clean].”
Read next: The best washing machine cleaners
Is the LG TurboWash™ 360 washing machine good value for money?
In terms of performance and energy efficiency, the LG TurboWash™ 360 offers excellent value for money.
Retailing at around £900, it sits at the mid-way mark compared to other 9kg washing machines, but it can usually be found online for closer to £500.
Mumsnetter and tester Sally says, “I wish it was cheaper, but you get what you pay for and I do think it’s been the best value for money as I have had lots of other washing machines that haven’t washed well or haven’t lasted well. LG machines are such good quality and last for ages.”
About the author
Laura Westerman is an editor, writer and Deputy Head of Editorial Content at Mumsnet. Mum to a one-year-old, she is fully invested in finding the best and most affordable products for families.
With over seven years' experience as a full-time editor, five of which have been spent writing, commissioning and editing product reviews and round-ups, Laura has a keen eye for what parents love and likes nothing more than putting together honest reviews to make parents' lives that little bit easier.
In addition to her work as a writer and editor, she has also appeared in a number of product review videos for Mumsnet's YouTube channel.
About Mumsnet Reviews
All Mumsnet product reviews are written by real parents after weeks of research and testing. We work hard to provide honest and independent advice you can trust. Sometimes, we earn revenue through affiliate (click-to-buy) links in our articles. However, we never allow this to influence our coverage.
*Not real name