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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to want an apology after a colleague injured my ankle?

163 replies

Scrrt · 13/09/2026 16:59

a few weeks ago I was coming out of the staff room at work and a colleague came flying in, crashed into me, knocked me out of my shoe and I stumbled and landed awkwardly on my ankle. It’s been weak and painful ever since. I had to cancel a charity race and Ive had time off work for appointments and X-rays.

Her response was “well I was hungry”. Everyone who saw it happen finds it hilarious. People who didn’t see it finds the description hilarious. I don’t and I’m pissed off. I want her to acknowledge it and acknowledge that it was her fault and apologise rather than it still being treated like a comedy sketch.

OP posts:
ToKittyornottoKitty · 13/09/2026 21:53

CakesForAll · 13/09/2026 21:51

How do you know they didn't fit "properly"? they could have been court shoes, heeled mules, whatever. Suitable for an office. As well you know. Talk about blaming the victim.

Because someone bumped into her, she fell out of the shoe and hurt her ankle doing so. It’s not hard to understand. It was an accident she’s hardly the victim of a crime.

pimplebum · 13/09/2026 21:56

The fact that everyone thinks it was hilarious and you are not seriously hurt and will make a full recovery - i think you may need to let it go

Or you could maybe limp a bit around her or make sure she catches you will an ice pack or bandage
send out an send all email asking if people would like a refund fr the sponsor money due to injuries sustained

CakesForAll · 13/09/2026 21:57

ToKittyornottoKitty · 13/09/2026 21:53

Because someone bumped into her, she fell out of the shoe and hurt her ankle doing so. It’s not hard to understand. It was an accident she’s hardly the victim of a crime.

Edited

Ok, this is the last time. Falling out of your shoes when someone knocks forcefully into you does not mean your shoes did not fit. No one said she was the victim of a crime, although now you mention it, recklessness can be an element of assault occasioning actual bodily harm. End of conversation with you.

ToKittyornottoKitty · 13/09/2026 22:00

CakesForAll · 13/09/2026 21:57

Ok, this is the last time. Falling out of your shoes when someone knocks forcefully into you does not mean your shoes did not fit. No one said she was the victim of a crime, although now you mention it, recklessness can be an element of assault occasioning actual bodily harm. End of conversation with you.

Glad you ended it on such a calm rational note 😂

PsychoSyd · 13/09/2026 22:09

This needs to be reported under your workplace health and safety using an Accident/Incident Report (AIR) form. After the initial submission, one of your Locally Nominated Health & Safety Officers (LNHSO) should contact you to talk about the incident. Make sure you tell them everything, including any medical reports you might have. Also include how it made you feel & continues to make you feel. This could have been far more serious (facial injuries, broken nose or jaw) & your workplace needs to do something about the door & your colleague.

ToKittyornottoKitty · 13/09/2026 22:23

PsychoSyd · 13/09/2026 22:09

This needs to be reported under your workplace health and safety using an Accident/Incident Report (AIR) form. After the initial submission, one of your Locally Nominated Health & Safety Officers (LNHSO) should contact you to talk about the incident. Make sure you tell them everything, including any medical reports you might have. Also include how it made you feel & continues to make you feel. This could have been far more serious (facial injuries, broken nose or jaw) & your workplace needs to do something about the door & your colleague.

It doesn’t even say if she fell to the ground, so broken jaw is a bit of a stretch. Surely broken ankle would sound more realistic.

5foot5 · 13/09/2026 22:25

Notsosweetcaroline · 13/09/2026 21:07

It was an accident, she didn’t hurt you on purpose

But flinging open a door when you can't see who might be on the other side and barging through yourself is stupid, careless and reckless. There is always a chance someone could be coming in the opposite direction. Forget the pointless discussion about the OP's shoes. What if she had been carrying a hot drink?

The colleague almost certainly didn't do this on purpose but surely any normal person would be mortified at having hurt someone and would apologise. And hopefully learn from the experience and resolve to take more care in future. As it is she just seems to be brushing off the consequences of her carelessness.

I think it would be entirely appropriate for the OP to make a quiet point that she was actually hurt by this incident, enough to embarrass the careless mare who knocked her over

ifonlytheydlisten · 13/09/2026 22:46

Offherrockingchair · 13/09/2026 17:16

Take a bit of time off work and say it was due to being injured in the workplace. Presumably there’ll be a form to complete and they may start taking it seriously then? She’s very rude not to apologize!

This from me too. Take two weeks off and then see what they say

Sereine · 13/09/2026 22:48

ToKittyornottoKitty · 13/09/2026 17:01

So she didn’t say sorry at all at the time? Wasn’t it just an accident anyway? I assume the door doesn’t have glass in it, so she couldn’t see you were there. I’d have expected an apology in the moment but that’s it

No, it wasn't "just an accident". It was an accident which was totally avoidable with a minimal amount of common sense and forethought. If the door was opaque, that is all the more reason to be careful.

Sereine · 13/09/2026 22:52

DandelionSeeds · 13/09/2026 17:18

Im not convinced there wasn't fault on both sides.
She definitely shouldn't have barged into the room or you, but were your shoes aporopiate? Don't think ive ever fallen out of a pair of shoes.

Edited

Come off it. Who the hell thnks , when they choose their shoes, "Hang on, are these shoes totally suitable for use in case someone comes charging into a room and barges into me? How about if I have to go tightrope walking, or if I'm in a flood, or if I step on a bomb?

SummerPunch · 13/09/2026 22:53

Offherrockingchair · 13/09/2026 17:16

Take a bit of time off work and say it was due to being injured in the workplace. Presumably there’ll be a form to complete and they may start taking it seriously then? She’s very rude not to apologize!

Good idea

Sereine · 13/09/2026 22:59

ColdAsAWitches · 13/09/2026 17:19

I'm not entirely sure it was her fault though. Two people bumped into each other because neither of you can see through doors. I'm sure it's annoying and painful, but nobody is necessarily at fault.

She ran into the room and barged out of her way the person who was between her and the fridge. How could that possibly be the fault of OP?

researchers3 · 13/09/2026 23:07

TwinklyAmberSloth · 13/09/2026 17:25

Are you for real?

Someone came through a doorway with such force/speed it knocked someone over, and then rather than apologising, they made an excuse and said "well I was hungry".

That's shockingly bad behaviour.

Bursting through a door because you're hungry is one thing, but if your actions then knock a person flying, you apologise for your mistake.

@Scrrt that's really awful. And the fact people find it funny indicates it's a work place with a bit of a bullying culture???

I agree with this. And it should have been logged as a work accident aswell.

OfficerChurlish · 13/09/2026 23:41

She shouldn't have been running in the workplace, full stop, and her stated reason for doing so is ridiculous. While it may not be appropriate for her manager/HR to discipline her, depending on how clear the safety rules/policies/guidelines are and what form they take, they absolutely should have made sure she understands the impact of her mistake and commits to altering her behaviour to prevent any kind of recurrence. Her comment on being hungry shows that she was either astonishingly ignorant of office safety or simply did not take it seriously at all and was callous and cavalier about having injured a colleague. Even if she did not immediately understand that you were seriously hurt, she should have been concerned about whether you were or at the very least understood that you could have been. (I'm actually wondering if this person may be a bit "off" in general, but that is for her manager to address with her and make accommodations if necessary.)

Does your direct manager, and HR if applicable, know how badly you were hurt and the ongoing impact to you? Do they know what this colleague has said and how others are treating the incident? Make sure that they do. I wouldn't specifically ask for an apology, because that is inadequate, but I would point out that she did not apologise or ask if you were OK, at the time or since. Ask that the situation be addressed so that you can feel safe in the office knowing that the issue that put you in harm's way - your colleague's failure to follow basic precautions or use common sense - has been resolved so that you and others do not have to worry about a recurrence.

Keyleads · 14/09/2026 00:01

Offherrockingchair · 13/09/2026 17:16

Take a bit of time off work and say it was due to being injured in the workplace. Presumably there’ll be a form to complete and they may start taking it seriously then? She’s very rude not to apologize!

This.
Absolutely report it as an injury in the work place.
Have health and safety been informed?
What a strange place you work in, with strange people.
Nothing normal about any of these reactions.
I would be very pissed off.

DeftGoldHedgehog · 14/09/2026 01:52

ToKittyornottoKitty · 13/09/2026 20:54

It’s reasonable to wear comfortable well fitting shoes in the work place, that’s incredibly basic.

And you can’t judge she’d have hurt herself if she’d just stumbled backwards and not fallen out of the shoe, she fell out of the shoe awkwardly. Regardless it did fall off so it doesn’t matter

What an ignorant response. If you stumble into someone like a thundering clumsy bovine, you apologise profusely, you don't say "Well, if you had trainers on, you'd have been fine!"

SoBoredOfSelfDoubtHowToGetOut · 14/09/2026 02:10

The well mannered response is of course to apologise if you bump into someone. Accidental or not. Ofc it is. How outrageous to want an apology when someone has hurt you. 🙄

The British are known for saying sorry even when it’s not their fault.

The woman sounds ignorant. “Well, I was hungry.” That justifies someone else being hurt because you bumped into them.

Amusing to read the op is to blame because she was standing or walking near / through the door.

OldScribbler · 14/09/2026 02:18

If that’s a friend what are your enemies like?

Trumpisacunt · 14/09/2026 03:35

Not sure where you work but most places have a footwear policy for H&S reasons - it doesnt sound as if your foot wear that you manage to fall out of so easily is actually suit for the work place.

housemouse11 · 14/09/2026 04:25

I hope you are recovering, OP. Most important step is to put in a HR record so that work covers the medical expenses.

If this person has not apologised, you’re unlikely to get it. Just go through the formal channels.

We have a bathroom door at work that is heavy and anyone coming in pushes it and anyone coming out pulls it. I use a different bathroom because there are too many near misses.

Littlegreywolfcub · 14/09/2026 04:36

DandelionSeeds · 13/09/2026 17:18

Im not convinced there wasn't fault on both sides.
She definitely shouldn't have barged into the room or you, but were your shoes aporopiate? Don't think ive ever fallen out of a pair of shoes.

Edited

Crikey - that's premium victim blaming!

Goodness

Littlegreywolfcub · 14/09/2026 04:36

Trumpisacunt · 14/09/2026 03:35

Not sure where you work but most places have a footwear policy for H&S reasons - it doesnt sound as if your foot wear that you manage to fall out of so easily is actually suit for the work place.

hehe and another one - FFS!!

Littlegreywolfcub · 14/09/2026 04:37

Having said that I wholeheartedly agree with your username 😃

PsychoSyd · 14/09/2026 04:40

ToKittyornottoKitty · 13/09/2026 22:23

It doesn’t even say if she fell to the ground, so broken jaw is a bit of a stretch. Surely broken ankle would sound more realistic.

Broken jaw from being hit in the face by the door..?

ColdAsAWitches · 14/09/2026 04:44

Sereine · 13/09/2026 22:59

She ran into the room and barged out of her way the person who was between her and the fridge. How could that possibly be the fault of OP?

Read that back and try to find where I said it was the OP"s fault.