Find out what testers thought of Surcare’s sensitive laundry detergent

(128 Posts)
CeriMumsnet (MNHQ) Tue 04-May-21 17:42:26

This is the feedback thread for the Mumsnetters who have been testing products from Surcare’s sensitive range. Testers tried either the laundry liquid or the laundry capsules, as well as Surcare's fabric conditioner and washing up liquid.

This is what Surcare has to say: ‘We are excited for Mumsnetters to try our sensitive laundry detergent as although we have been around for over 30 years and have a really loyal customer base, we want to spread the Surcare secret far and wide! With eczema cases rising more than 40% in just four years*, we knew we had a responsibility to educate people about some of the chemicals and fragrances found in their washing products. This is particularly relevant when you consider that the onset of eczema and other skin conditions often begins in infancy, so protecting delicate baby skin is crucial. We have spent 30 years perfecting our family of cleaning products so that you can do the everyday with less worry. People often think they’re compromising when they use ‘sensitive’ products, however our range has great cleaning power even on cool and quick washes. We really hope you enjoy using it and can’t wait to hear what you think’

Testers, please give your feedback by answering the questions below on this thread, as well as completing the survey we have emailed you

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
2.What did you like most about the detergent you tried?
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

All testers who give the required feedback will be entered into a prize draw where one lucky tester will win a £100 voucher for a store of their choice (from a list).

Thanks and good luck with the prize draw!
MNHQ

Standard Insight Terms and Conditions Apply.

OP’s posts: |
hayley013 Tue 04-May-21 18:21:02

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tested the laundry liquid and loved it. Really don’t need a lot per load, and it’s really effective.

2.What did you like most about the detergent you tried?

That it is so kind to my children’s dry skin and eczema. I am amazed at the improvement of their skin while the clothing smells so so fresh.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

It is very good! Clothes feel very soft and smell lovely.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

Very bubbly, didn’t need a lot at all, had lasted as much as another leading brand would.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

Yes, I saw a remarkable difference in how soft and smooth their skin is, after around 5-7 days of using this.

Overall, I’m a total convert, I had not used this before, or even heard of it, but have already bought more from the supermarket. Wonderful stuff, I’ve already recommended it to friends and family smile

Mimozaaa Tue 04-May-21 18:26:00

Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tried washing liquid . Its really good but if you have staines you have to clean them beforehand because this wouldn’t take it off .
2.What did you like most about the detergent you tried?
It’s really skin friendly.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
It does make fabric softer but no scent whatsoever.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
It does the job , if dishes are really greasy you have to go twice because it wouldn’t take it off .
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes baby hasn’t had any flare ups .

Emilylouise23 Tue 04-May-21 18:32:24

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the capsules. I found them to have a very nice smell and they were very effective at cleaning our clothes.

2.What did you like most about the detergent you tried?
It managed to get even the most stubborn of stains out of our clothes!

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
It had a very pleasant smell and left our clothes feeling lovely and soft.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
It was much more gentle on my hands than the supermarket brand I had been using. My skin is much less dry since switching to this.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
My daughter’s eczema on her back has dramatically improved since using the capsules and has gone from covering 3/4 of her back to just a few small dry patches. I honestly wasn’t expecting it to have this much of an effect, so I am really impressed!

mumcakes Tue 04-May-21 18:32:46

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I trialled the capsules and the fabric softener. I was really happy with both. They left our clothes clean and fresh without an overpowering, irritating fragrance.

2.What did you like most about the detergent you tried?

The convenience of them and how gentle it was for our sensitive skin.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

I like it, nice scent and left our clothes soft and fresh.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

Positive. It bubbled up nicely with only a small amount but was not fragranced and did not leave my hands feeling sore.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

Yes, especially with the washing up liquid. It did not irritate my eczema.

Konstantine27 Tue 04-May-21 18:35:29

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tried the laundry detergent and really liked it. It was sensitive enough not to aggravate my daughter’s eczema but yet removed stains.

2.What did you like most about the detergent you tried?

I liked the fact that it removed a stain that I didn’t think would budge but yet wasn’t harsh on skin.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
I really liked it and was impressed with its softening abilities - but I would love the option of a scent too.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid? I really like this it felt gentle and didn’t have a strong smell but still cleaned well.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products? Not an improvement as such, but having no flare ups after switching fabric conditioners and detergents is definitely a bonus!

WilmaJean Tue 04-May-21 18:40:33

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the capsules and was really impressed with their cleaning and that they didn't irritate any ones skin.
2.What did you like most about the detergent you tried?
Because they were capsules they were so easy to add to the load - no measuring needed!
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
I was impressed with the fabric conditioner too. Fragrance free but softened well.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
Worked well and was better on my hands (didn't make them dry).
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
No one had a reaction to the products which was great. My husband's skin is very sensitive and reacts straight away if there is any sensitivity.

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sophs29 Tue 04-May-21 18:43:20

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
Capsules. The detergent cleaned surprisingly well and it's so gentle on my DS's eczema prone skin! I'm used to my laundry products having a slight scent though, even non-bio smells cleaner when it comes out of the machine, however this had no scent whatsoever.
2.What did you like most about the detergent you tried?
That I didn't have to worry about harsh chemicals on my DS's skin.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
It done the job but I'd prefer a slight scent.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
Washed the dishes without any problems but again, I'm used to a move scent whilst washing up but this doesn't effect the performance!
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
My DS's skin was less irritated than usual.

Mrsmerc Tue 04-May-21 18:43:27

I tested the detergent capsules. On the whole they work just as well as our usual brand for a quick light wash. What I liked most is the fact that they work well enough at 30c.
For an everyday, lightly soiled wash, they are great. However, I’m married to a chef, and need to keep his whites white! They did really well considering they don’t contain enzymes, but a few stains remain. A quick rewash with an added stain powder did the trick tho. Now that I know this I wouldn’t hesitate to pick it up whilst shopping, but I don’t think I’d permanently switch.
We also received the fabric softener. I used it each wash with the detergent, and I made sure I used the recommended amount as I can be heavy handed. I’m sorry to say it’s not for us. Although I didn’t notice any difference in softness, I just didn’t like it. My 4yr old daughter kept asking why things didn’t smell like ‘home’.
The washing up liquid is definitely going on the shopping list tho!! Amazing! A little goes a long way, and bonus for not stinking out my kitchen!!
I’m not a fan of overpowering smells while I wash up, so this is perfect! Added bonus that the price is on par with others too!
I can’t say for sure that it has helped with sensitive skin, but certainly hasn’t made it any worse, so that’s a win!
Overall the brand is good value and does as it’s meant to without the use of harsh enzymes, fragrance and acids, which is a good thing.
Would I recommend?
Yes I would. If you have sensitive skin, it’s priced well enough to give it a try. Some brands that say are kind to skin can be quite expensive, especially if you have a family and do a lot of laundry.

ivfbabymomma1 Tue 04-May-21 18:44:49

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

Capsules. I love the connivence of just throwing a capsule in rather than using liquid. I will definitely convert!

2.What did you like most about the detergent you tried?

It smelt lovely and was great to wash the baby clothes in

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

I loved it, the smell, the results it was perfect for us

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

It was less gloopy than fairy liquid which I liked and I liked the fact it's clear and not a strong colour like some brands. Nice smell

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

We don't have any skin conditions as such but I always use sensitive skin products on my sons clothes and it worked perfectly.

flowersfromheaven Tue 04-May-21 18:46:43

1. I tested the Surcare sensitive laundry Liquid

2. I was not impressed at all by it as I had to used a lot as it didn't seem to show any bubbles whilst washing. Did not have a nice fragrance.

3.The fabric conditioner made the clothes feel nice and soft but lacking on the fragrance.

4. The Surcare Washing Liquid was really good plenty of bubbles and worked very well on greasy plates and the biggest plus for me was it was very gentle on my hands and I will be buying it again as I did think the bottle seemed to last a long time.

5. I didn't notice any difference on my partner eczema but I did notice the difference using the washing up Liquid on my hands they was a lot less dry after using Surcare Washing Liquid.

biffyboom Tue 04-May-21 18:46:52

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tested the capsules. They worked brilliantly at cleaning our clothes, towels, bedding etc, even at low temps. They are definitely great for sensitive skin, much better than I expected as well as being better than the large well known brand I usually use.

2.What did you like most about the detergent you tried?

I'm most impressed at the cleaning power of the little capsule and at how much gentler it was on sensitive skin.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

It has been lovely using a fabric softener again, as we usually avoid it due to my daughter's sensitive skin. It works well at making clothes soft and didn't cause any irritation for my daughter.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

I was very happily surprised with the improvement of my skin after washing up. I use a dishwasher for the majority of dishwashing, but do some by items by hand, and my skin is very dry and tight after doing so. I'd usually slather intensive moisturiser on, but didn't really need to use it with Surcare. The pans were cleaned very well too, maybe not quite as quickly as the harsher products I usually would use, but I think I'm going to swap to Surcare to save my hands from aging with all the chemicals.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

As above, I definitely saw a big difference in my hands by using the Surcare washing up liquid. I'd say there has been a good improvement in the sensitivity of my daughter's skin with less itching and scratching, especially at night time when she is usually most irritated.

Lemonysherbet Tue 04-May-21 18:52:47

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I had the liquid. It was unscented which I find strange. However it was so gentle on my eczema I'm happy to forgo smells for this.

2.What did you like most about the detergent you tried?
It didn't irritate my skin. Plus the packaging is fun. It's simple yet colourful.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

I really liked the fabric softener. My clothes felt softer than normal so it works really well.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
I wear gloves due to eczema so I can't comment on how that was impacted but the plates came out lovely and clean.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products? Yes my hands have flared much less since using the products. I'll happily buy these going forward

stopusingmyusernames Tue 04-May-21 18:52:54

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
• I tested the laundry liquid

2.What did you like most about the detergent you tried?
•It did a great job removing dirt and the bottle has lasted ages. It was good for my babies dry and sensitive skin.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
•It made the washing soft and you didn't need to use a lot. It hasn't given my baby any skin flare ups.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
•The bottle lasted a long time as you don't need to use much and I found it just as good as my usual brand.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
•I noticed that my babies skin was less dry and flaky. My husband and I didn't notice any difference in our skin with the washing up liquid.

akpounce Tue 04-May-21 18:55:22

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent? The liquid. I thought it worked really well.
2.What did you like most about the detergent you tried? I don't usually use liquid detergent but I liked it and it made the clothes smell nice.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner? It smelled nice and clothes soft.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid? I had to use a lot more than my usual liquid and it didn't get very soapy.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products? Yes it didn't flare up.

CatRatSplat Tue 04-May-21 19:28:42

1.Capsules They were easy to use in the machine, clothes felt clean.
2. The ease of use
3.I really likes the fabric condtioner, but would have preferred a stronger longer lasting smell.
4.Washing up liquid got things clean which is always a good thing!
5.Yes excema seems to have calmed down in the household (2 sufferers).

dancingdolphinsagain Tue 04-May-21 19:30:58

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

Liquid. Love it, really effective at getting things clean.

2.What did you like most about the detergent you tried?
Lack of overpowering fragrance. Cleans well. Kind to skin.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Really liked it. Made everything much softer on the skin.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
It’s fab. As effective as fairy but doesn’t bring my hands out in eczema.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

Yes- all our skin is much better. I’m a convert!

Teafirst Tue 04-May-21 19:38:55

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I used liquid - it was fantastic in terms of not flaring up anyone's eczema or psoriasis - trying anything new is normally a big no. I liked that there was no fragrance - things just smelled clean. That said it just wasn't great at stain removal and extra treatments like vanish etc do flare our skin. Maybe because we have hard water, but if I could find a way to boost the cleaning power - or if I had less mucky children maybe - I'd swap.

2.What did you like most about the detergent you tried?
The fact that it wasn't fragrances and just how gentle it was.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
This I loved, it didn't clog up the dispenser drawer, softened clothes beautifully and again everything just smelled clean, thankfully nor perfumed. It's already on my list for next week's shopping.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
It was lovely and gentle (I never remember to wear marigolds) but I only handwash big pots that can't go in the dishwasher and it didn't have enough oomph to get those clean without a fair heft of elbow.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes, no one's skin worsened, which is what I expect. Both boys have patches of eczema that are clearing nicely. My hands didn't flare at all despite washing up.

asu78 Tue 04-May-21 19:39:55

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested Liquid Non-bio laundry detergent it is mild and unscented yet my washing came out clean and fresh.

2.What did you like most about the detergent you tried?
It is suitable for my families sensitive skin

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner? It leaves my washing soft, but not too keen on the fragrance

4.What are your overall thoughts on Surcare’s sensitive washing up liquid? Cuts through greasy dishes and leaves it sparkling clean

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products? Yes these products are the best, no more dry, itchy, red skin,

user1495029371 Tue 04-May-21 19:46:56

I tested the capsules, the washing up liquid and the fabric softener. The capsules and the fabric softener made a remarkable difference to the feel of clothes on sensitive skin, its absolutely amazing and my little girl wasn't itching like she does with other laundry products. As a family we are now converted and intend to buy this every time

Asuwere Tue 04-May-21 19:50:31

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
Capsules. They washed well. They were quite convenient to just throw in the machine but I prefer using powder so I can adjust how much I put in depending on load size.

2.What did you like most about the detergent you tried?
Ease of use, washed well, nice smell and lack of chemicals.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
It was nice, although I don't usually use fabric conditioner as don't find it necessary. It didn't make a huge difference to clothes.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
It was good, bubbled up, cleans and it lasts really well. My hands do seem less dry than usual.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
My hands do seem to be less dry so washing up liquid seems to be better than usual stuff. I'm not sure the washing capsules made any improvement to our skin but none of us had any skin flare ups after using it which is good.

Thanks for letting us try this smile

Karanew Tue 04-May-21 19:57:38

Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tried the capsules. I loved all the products they cleaned so well and really made clothes fresh
2.What did you like most about the detergent you tried?
The simple capsules one in each wash. No strong fragrance and left the clothes so soft
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
I loved this did the job perfectly didnt need to use Much to keep my clothes feeling soft, didn’t irritate any of my kids dry skin.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid? This washed everything so well did amazing on all my greasy pans from baking with no scrubbing needed.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products? Yes absolutely no irritation on my children’s skin cleared up some really bad patches and didn’t cause any further dryness. I really will keep on using this.

Camandmitch Tue 04-May-21 20:06:35

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

Liquid. Really impressed, it cleaned well despite me being in a hard water area. My children who have eczema haven't reacted to it which is fabulous.

2.What did you like most about the detergent you tried?

As above.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

I found it made the dispenser gunky, much more so than my usual one and I had to wash it out more regularly than normal. However, my clothes were nice and soft and I liked the neutral smell.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

I didn't find it as effective as the brand I normally use so I wouldn't purchase it again. I had to use a lot more so have gotten through it much more quickly than expected.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

No improvement but more importantly no reaction either. I will re purchase the liquid detergent.

hiredandsqueak Tue 04-May-21 20:10:49

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the capsules. I thought they did a fantastic job probably better than I expected as I usually buy bio washing liquid. Everything came out clean and smelling fresh will definitely buy the detergent again possibly liquid as I tend to prefer the liquid.
2.What did you like most about the detergent you tried?
I liked that everything came out clean and I particularly liked that my skin hasn't been irritated particularly on wrists and waist
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
I didn't like the smell in the bottle, thought it smelled of acetone. I wasn't keen on having no fragrance but concede that clothes were soft regardless
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
I though the washing up liquid did a good job, no discernible difference to my usual brand. I get dermatitis on my fingers but haven't had problems with this brand
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes a big difference which actually surprised me as I thought the extra rinse would remove any trace of detegent and so it wasn't that irritating my skin it apparently was. Will swap detergent definitely and possibly washing up liquid.

Stej7 Tue 04-May-21 20:15:33

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the capsules. I loved the simple fragrance which made the washing smell fresh. Neither myself (an eczema sufferer) or my children (allergy and eczema sufferers) had any reaction to the detergent.
2.What did you like most about the detergent you tried?
The simple fresh scent. Not overpowering yet washing still smelt fresh including sportswear.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Very impressed. For the cost I though this was great. Lovely and fresh fragrance but not overpowering. No skin reactions from my sensitive skin suffering family.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
I really loved this product. I was concerned that it would be inferior to other products on things like tough grease, however it was great. Lovely bubbles with no need to use extra liquid and a great price too. Really kind on my skin as I suffer with my hands using other non sensitive washing up liquid brands. I’m converted.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes my hands were noticeably less dry, red and irritated using the washing up liquid. I really loved this product.

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