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AIBU?

To pay £39 delivery charge..... from IKEA

145 replies

Mammanat222 · 04/01/2015 09:39

Need some bits from IKEA. A few chest of drawers (already have the same range and very happy with them) but we're not able to get to an IKEA in the foreseeable.

We don't have a car and although we could ask someone (my dad or bil) to take us - we'd offer to pay / at least give petrol money - then we'd need someone to have DS. So it starts verging on hassle territory.

I'm also 38w pregnant so need to get the stuff soon and need OH with me. He could go alone I guess but again its waiting for someone to be able to give him a lift etc

Taxi would be similar cost to delivery.

However I just feel so angry that that they charge that much for delivery. We're spending over £400?

Shall I just suck up the delivery charge?

OP posts:
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wowfudge · 04/01/2015 09:45

Well - they are running a business and their products are not expensive compared to other retailers. Charging for delivery when the cost of the goods is totally transparent is fine by me, especially as you've said a taxi would be about the same. Places which offer 'free' delivery charge for it somewhere believe me.

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Jinglebells99 · 04/01/2015 09:45

I'd just pay for delivery. Once there is you, dh and bil or dad in the car there weren't be much room for IKEA furniture anyway. Plus the hassle of arranging childcare. You'd probably end up spending more if you go round the shop.

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wheresthelight · 04/01/2015 09:46

do you drive? (I know you say you don't have a car but you don't say if you don't drive) if so our local one does a van you can hire for about £25 so could that be an option?

in the grand scheme of things £39 isn't that much of a cost, depending on the distance you live it could actually be quite cheap.

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Christelle2207 · 04/01/2015 09:47

Yes, YANBU. Ikea is cheap because it works on the assumption that you take the stuff away yourself so it's not unreasonable that they make some extra profit through delivery.
As someone who recently went to ikea pregnant and with a toddler £39 is a reasonably small price to pay for the hassle of not going.

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YonicSleighdriver · 04/01/2015 09:49

Yes, you should pay it in your situation. It is high compared to others because they really do bit want to offer a delivery service in their business model but their stuff lasts better than Argos etc.

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Christelle2207 · 04/01/2015 09:51

Btw habitat used to charge £50 flat rate regardless of what you bought and tried to charge me £50 for a £5 lamp. Now that was daft. In ikea's case there is considerable effort in getting stuff to you.
And if you go with dp and baby you will likely find (as we did) that you cant fit what you want to buy in the car anyway. Make it someone else's problem Grin

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Finola1step · 04/01/2015 09:53

39 quid. Will mean that you don't waste time going there, finding the stuff, loading it onto a trolley, taking it down to tills, loading into car, negotiating car park, unloading at home. Don't forget the obligatory IKEA argument.

So for 39 quid, you miss out in all that. You get to order from the comfort and warmth of your own home. The delivery people will unload into the house.

IKEA's business model doesn't really include free home delivery. If they did, their prices would go up for everyone.

I've used the home delivery service but be warned, their suggested delivery times and actual delivery times can vary widely. Especially at busy times. You can easily be waiting 2-3 weeks.

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MelanieCheeks · 04/01/2015 09:56

Even if you DID have a car, chances are all the packages wouldn't fit in it.

I used to live in Luxembourg. One Sunday I drove to the IKEA in Metz, an hours drive away. Bought a load of stuff, and then found it wouldn't all fit in my Renault Scenic. I ended up hiring a van, driving back to Lux with the stuff, unloading it all, driving the empty van back again to pick up my car, and then driving home again. Such fun!

£39 seems a reasonable price to pay!

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WhatWouldFlopDo · 04/01/2015 09:58

I paid it happily for £500 worth of stuff - lots of Billy's, a table and chairs and a few other bulky items. I would have spent more than £39 on tea lights and shit if I'd have gone to the store multiple times. Think of it as a saving!

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FunkyBoldRibena · 04/01/2015 09:59

Could your OH go with someone without you? Or could he [i know, i know] look after his own the kids whilst you go? Get a lift with family? I don't understand why you have to go together?

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Spadequeen · 04/01/2015 09:59

You do realise that it does cost money to deliver goods?

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goinggetstough · 04/01/2015 10:00

Check that the £39 charge includes the "picking" e.g. getting the items off the shelf. When we ordered some large flat packed items a few months ago they expected you to select the items, put them on a trolley pay for them and take them to customer service who will then arrange delivery. I think the picking charge was an extra £15. It was worth the money as the items weighed 216kg. Plus Ikea missed out two items on the order so they refunded the delivery charge!

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IgnoreMeEveryOtherReindeerDoes · 04/01/2015 10:01

Yes I've sucked up delivery charges a few times now. The guys are pretty good though as they don't dump and run.

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MimiSunshine · 04/01/2015 10:01

YABU as I'm not sure why you think it should be free or cheaper when you recognise it would cost you about that to get yourself there and back.

Any places that offer free delivery usually have added it on elsewhere as fuel and truck costs aren't magically free for some companies or when over a certain amount is spent

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TenMinutesEarly · 04/01/2015 10:03

I paid it the other week. When you factor in petrol, hassle etc it's not too steep.

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EatShitDerek · 04/01/2015 10:04

This reply has been deleted

Message withdrawn at poster's request.

ithoughtofitfirst · 04/01/2015 10:06

But they're already making a massive profit because of their ridiculously massive mark ups. They can use that money to cover the cost of delivering it to you. Fucksticks.

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fedupbutfine · 04/01/2015 10:06

I think Ikea stuff is reasonable quality for the price - in which case, paying the extra for delivery means you end up with cheap, OK furniture as opposed to buying equivalent, cheap furniture on the internet without the delivery charge and it being total crap. I made this mistake with some bunk beds a few years ago - they were truly awful. I recently replaced with the Ikea equivalent and am much happier so effectively, I feel like I've paid double - £39 would have been cheaper!

Hope that makes sense!

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FamiliesShareGerms · 04/01/2015 10:07

I don't think £39 is an unreasonable charge

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2015 · 04/01/2015 10:08

Don't forget you would, probably, also stop for a coffee if you went yourself. So that would be another £5 that you will be 'saving'

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comeagainforbigfudge · 04/01/2015 10:09

I'd happily pay that. And have done in past for heavy stuff.

Plus I always end up with so much stuff I don't need when I go there. Definitely a saving!!

No brainer for me. But I'm a self-confessed weakling Smile

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AwesomeSuperTasty · 04/01/2015 10:09

£39 seems steep but it's ok - I paid this a few times over the years, as we don't have a car. Renting one would have cost the same, plus the stress of driving, childcare arrangements, wasting time
In ikea, impulse purchases etc.

It's also £39 for what seems to be quite a bulky delivery. Ikea use parcel force and calculate the delivery charge according to package size. I once paid £9 for a rug and some large baskets to be delivered.

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lornathewizzard · 04/01/2015 10:11

I would do it. Far too much hassle otherwise. Companies who offer free delivery just add the cost in elsewhere.

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70isaLimitNotaTarget · 04/01/2015 10:12

I've bought a 3 seater sofa and an armchair; a table for 8 and six chairs; a double sofa bed; a spare set of covers for the sofa.

They used to have an independant company (before the online) . You wheeled your purchases ,if they were in warehouse, along and paid. They delivered next day.
Only problem was you couldn't say "Oh can I have a midweek delivery" if you bought at the weekend, it was next day.

IIRC we paid £25ish, so £39 now is still good.

And you won't make £100s of impulse buys

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Lucylouby · 04/01/2015 10:12

We've had to pay delivery from ikea several times. Wardrobes/big bookshelves/dining tables don't fit in our car, so no other option.
Ikea will have to pay two delivery men to drive the stuff to you and pay their tax and other employment costs. They have to buy a lorry and keep it road worthy, tax and insure it. Pay for fuel to drive to your house. Why do you think you shouldn't pay anything towards those costs?

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