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Original poster

To pay £39 delivery charge..... from IKEA

145 replies

Mammanat222 · 04/01/2015 09:39

Need some bits from IKEA. A few chest of drawers (already have the same range and very happy with them) but we're not able to get to an IKEA in the foreseeable.

We don't have a car and although we could ask someone (my dad or bil) to take us - we'd offer to pay / at least give petrol money - then we'd need someone to have DS. So it starts verging on hassle territory.

I'm also 38w pregnant so need to get the stuff soon and need OH with me. He could go alone I guess but again its waiting for someone to be able to give him a lift etc

Taxi would be similar cost to delivery.

However I just feel so angry that that they charge that much for delivery. We're spending over £400?

Shall I just suck up the delivery charge?

OP posts:
ithoughtofitfirst · 04/01/2015 13:51

mammanat don't forget those little lanterns Wink

KoalaDownUnder · 04/01/2015 14:02

Sounds like you have it sorted, but for future reference - I'm sure your DH would be able to do any heavy lifting by himself without involving your dad. They design their products for one person to be able to lift them from the rack onto a trolley, push it through the checkout and load them into a car.

I bought a 3-seat sofa (which is sold in 2 pieces + cover) at IKEA recently. 41-year-old woman, no help. The system only fell down when it wouldn't fit in my car! I then had to pay $70 to get the $700 sofa delivered, and I live literally 5 minutes away.

So I think paying 10% for buying online, when you don't even have to go through the rigmarole at the store, is a bargain!

specialsubject · 04/01/2015 14:06

IKEA are a business and need to make profit. End of.

if they don't make profit they go bust and people lose jobs. Like Citylink.

larry5 · 04/01/2015 14:08

We had a lot of bedroom furniture from ikea a couple of years ago and not only did we have it delivered we also paid to have it put together. From what I can remember we had to pay 20% of the purchase price for the building but when you realise that we had three massive wardrobes, four bedside cabinets, a large chest of drawers and a desk with shelves we decided that it would be better for our blood pressure to get someone else to build it.

One of the wardrobes had a fault and because it had been built by ikea's recommended fitter there was no quibble about it being exchanged and ikea paid for it to be rebuilt.

Welshmaenad · 04/01/2015 14:08

Have you looked on gumtree to see if anyone is selling the drawers you want second hand?nour local gumtree always has tonnes of stuff, especially Pax systems, because we live near one!

Pipbin · 04/01/2015 14:12

The delivery charge does seem excessive based on what I would be spending.

So do you think you should pay less if you buy more stuff which will take more petrol and space in the van. Or would you rather they put the price of everything up by £5 and offer free delivery? Just like there is no such thing as a free lunch there is no such thing as free delivery.
I think they only offer free delivery on items that you can't collect in store like sofas.

BlueBrightBlue · 04/01/2015 14:17

I'd happily pay £39, sounds very reasonable to me.
I recently bought a flat pack item for the bargain corner.
Unit cost £10, cost of replacing cracked floor panel in my car, £101.

KoalaDownUnder · 04/01/2015 14:39

Pipbin - nope, they don't offer free delivery on sofas either! Not in Australia, anyway. You can go in and collect the thing in 2 (v large) pieces from a rack, or pay the delivery charge.

Tbh I think it is fine. IKEA keeps the cost of everything down by having a hardcore DIY philosophy: you get a trolley, go to the racks, pick the stuff yourself, and assemble it at home yourself. That's how they keep it cheap.

As soon as you want any service above and beyond that, you pay for it - because it's not already built into the price, as it is in more expensive stores.

Pipbin · 04/01/2015 14:46

They do if it's made to order Koala

To pay £39 delivery charge..... from IKEA
LynetteScavo · 04/01/2015 14:57

I think ikea charge delivery by distance, and their stuff is reasonably priced, so £39 is probably reasonable, as £400 worth of stuff probably won't fit in a car anyway.

PiperIsTerrysChoclateOrange · 04/01/2015 15:00

Cheaper than a divorce. DH rarely argue but by the time we get to the car park I'm ready to divorce him.

I do like watching people trying to fit everything in thier cars though.

MrsDmitriTippensKrushnic · 04/01/2015 15:01

Haven't read through all the thread, but just wanted to say that the IKEA online delivery price is the actual unsubsidised price of delivery - most companies do a flat rate charge and hide the costs in the profit margins, so everyone, whether they have delivery or not, contributes a tiny amount to subsidise those who do. When IKEA started online shopping the bods in charge decided this was against the general IKEA philosophy so didn't adopt it. I did actually ask about this at a training course a few years ago (I work there) and it was actually something they were quite proud of doing at the time. Given the rise in online shopping though, I wouldn't be surprised if it changes over the next few years.

myotherusernameisbetter · 04/01/2015 15:11

I've done it in the past - ordered a bed, desk, bedding, duvets, pillows etc - and lots of bits and bobs - basically kitted out my son's bedroom for his birthday - even with the delivery charge it was still cheaper than buying elsewhere and a lot less hassle.

TheLovelyBoots · 04/01/2015 15:12

Cheaper than a divorce.
Wise words.

myotherusernameisbetter · 04/01/2015 15:14

A much dearer option, but M&S deliver and install the furniture exactly where you want it - you pay your money and take your choice!

myotherusernameisbetter · 04/01/2015 15:16

...and my IKEA delivery came from a private firm that I guess get the payment and so it seemed reasonable for them to bring all my items including large pieces of flatpack and mattress etc along with a pile of smaller bits about 40 odd miles for £39.

GatoradeMeBitch · 04/01/2015 17:52

It's not £39 charge for anything. I've ordered picture frames and rugs from them before, I know delivery charge was less than a tenner.

GatoradeMeBitch · 04/01/2015 17:53

*everything

Redling · 04/01/2015 18:12

I paid the delivery charge when I was 36 weeks pregnant because our book shelves collapsed and something like 600 books needed a home ASAP, and I'd have no more gone to IKEA then the moon at that stage. All other places were so expensive. And the bookcases are double sided. Totally worth it.

Topseyt · 04/01/2015 19:24

I think it really depends what you are buying and how many items.

if you are buying a fair bit of large furniture items like chests of drawers, sofas, beds, wardrobes etc. then it is definitely worth the £39 charge.

Recently though, my eldest daughter just wanted a fairly small bookcase for her student bedroom. She liked the price from IKEA, and the item itself, but the delivery charge made it just too expensive (we don't live near an IKEA). It was better value for her to buy from Argos in the end.

Doesn't mean I would never pay the IKEA charge. Like I said, it depends what I want and the quantity.

KoalaDownUnder · 04/01/2015 19:26

Fair enough Pipbin - you originally said 'sofas', which made it sound like all sofas. I'd guess the difference with made-to-order is you actually can't get it off the shelf yourself.

UncrushedParsley · 04/01/2015 19:37

Suck it up. Anything that prevents you having to do the Scandinavian Route March is worth it, IMHO.

Eltonjohnsflorist · 04/01/2015 19:41

It is a lot of money and it's not usual to pay for delivery when you spend so much but the ikea model is based on keeping prices low because the customer does all the work themselves so it's not surprising really.

However what is annoying is that after you've paid the £39 they can't tell you when it will be delivered and will contact you in a few weeks saying it will be delivered in a few more. Neither can they give you a delivery time. Which is a bit crap.

Original poster
Mammanat222 · 04/01/2015 19:52

I have a delivery date?

And when I bought my sofa a few years back they gave me a date, 2 days before gave me a slot (so morning or afternoon) and on they day they text me to tell me the hour the delivery would come!

Was actually very impressed, and yep this was free!

OP posts:
TraceyTrickster · 05/01/2015 09:29

my husband always says if you are buying big items its worth paying the delivery as some of the packages weigh 30kg on their own. Ikea drivers have to load/unload and there is a replacement element if they are damaged.
Plus your car will not be wrecked carrying huge bulky heavy packages.

You can tell we had this discussion recently- here it is AUD 90 so about 55quid.