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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To pay £39 delivery charge..... from IKEA

145 replies

Mammanat222 · 04/01/2015 09:39

Need some bits from IKEA. A few chest of drawers (already have the same range and very happy with them) but we're not able to get to an IKEA in the foreseeable.

We don't have a car and although we could ask someone (my dad or bil) to take us - we'd offer to pay / at least give petrol money - then we'd need someone to have DS. So it starts verging on hassle territory.

I'm also 38w pregnant so need to get the stuff soon and need OH with me. He could go alone I guess but again its waiting for someone to be able to give him a lift etc

Taxi would be similar cost to delivery.

However I just feel so angry that that they charge that much for delivery. We're spending over £400?

Shall I just suck up the delivery charge?

OP posts:

DillyDallyDaydreamer · 04/01/2015 10:13

We don't live anywhere near an ikea we're at least 3hrs away from any. I have had stuff delivered and found it's sometimes cheaper to play around with the order so it can be cheaper to do two separate orders. But yes I'd pay the delivery as it still probably works out cheaper.

Stokes · 04/01/2015 10:14

We paid it this week - £400 of stuff, it wouldn't physically fit in our car. £35 and it arrived at our house the next day, they brought it up the stairs for us too which would've taken us an age. Well worth it in our book.

OnIlkleyMoorBahTwat · 04/01/2015 10:32

YANBU - sometimes needs must.

We live within walking distance of ikea if not buying anything heavy and the delivery charge does seem quite steep compared with other retailers, but it's just a reflection of the actual cost.

it's £25 for us as we're so close and that's the minimum charge, but I happily paid it on the two occasions we used them, once for a lot of wardrobes and the delivery men carried them all upstairs and the other for a sofa, so wasn't going to fit in the car.

Almost all our furniture is ikea, and we usually bring it home ourselves, so would have cost a lot more overall if delivery charges were included in the price of each item, instead of having to just pay separately when it has been absolutely necessary.

We all need to realise that delivery isn't free and a lot of the problems with Yodel, MyHermes etc are due to online retailers charging little or nothing for delivery and then contracting out to the lowest bidder. That £39 is for two people to be paid to bring heavy items directly to your door in a large van and is quite reasonable for the service offered.

ithoughtofitfirst · 04/01/2015 10:33

Good point about the unnecessary purchases 70 . Anyone who nods sagely must know what they're talking about.

In Poland we call such items duparelki. Means little bums. Like little bum things you don't need. so op you're making a saving there... I guess.

Still wouldn't pay it though. I'd find a way of making it free.

YonicSleighdriver · 04/01/2015 10:34

I don't know, but I imagine, that ikea has fewer "start" locations for a delivery than a widespread chain like Argos - so on average the drivers are going further.

grocklebox · 04/01/2015 10:35

They are doing a service for you. Why wouldn't you have to pay for it? You're angry that as well as very cheap furniture they won't drive it to you free as well?
How odd.

Original poster

Mammanat222 · 04/01/2015 10:36

Thanks. Yep think I'll just suck up the delivery charge. I did toy with hiring a van but its just not worth it.

The reason we'd both have to go is that I need OH's brawn (I'm about to have a baby and cannot expect someone to give me a lift and lug all my heavy furniture about as well)

OP posts:

Original poster

Mammanat222 · 04/01/2015 10:37

I don't expect free delivery but 10% of cost price is pretty expensive compared to most other places?

OP posts:

YonicSleighdriver · 04/01/2015 10:37

"But they're already making a massive profit because of their ridiculously massive mark ups. They can use that money to cover the cost of delivering it to you. Fucksticks."

If their delivery charge went down or was free, many more people would order online. This would depress profits. It is their chosen business model, it's fairly transparent, you can shop at Argos etc if you prefer their model.

Libitina · 04/01/2015 10:37

I happily paid it a month ago for delivery of new bedroom furniture. It would have been too heavy and bulky to fit in the car and although my local Ikea is less than 10 miles away, there was no way I was going there on a weekend.

Well worth it in my case.

slithytove · 04/01/2015 10:38

I would pay as this also covers you in case of a fault and needing a new item sent out.

We had a faulty wardrobe - we'd driven it over 100 miles. Had to keep it as couldn't easily return and swap it.

Viviennemary · 04/01/2015 10:38

I'd just pay for delivery. You'll still be getting a bargain.

kaytola · 04/01/2015 10:39

We paid 35 this week for a delivery and it was well worth it. The stuff we ordered (double bed, wardrobes and bookcases) would never have fit in the car. Two blokes delivered it ahead of schedule, with a phone call to say when they were coming and placed the items in the rooms where we wanted them to go. Compare that to petrol costs, humping stuff to the car and then doing the krypton factor challenge to fit in in the car PLUS the obligatory 50 in bits that you just have to have on the way round - 35 delivery is a bargain! I love IKEA!!

MidniteScribbler · 04/01/2015 10:39

You want a service from them, then you pay. Why should you get delivery for free when everyone else is dragging their arses in to the store, loading up their trolleys, dragging it home and unloading it all themselves? Ikea are very transparent about their business model, and that means doing some of the hard work yourself, or paying someone else to do it.

Doyouthinktheysaurus · 04/01/2015 10:41

We paid £25 to get a bed delivered from ikea.

On balance although it seems steep we live over an hour from ikea and the fuel costs plus time, hassle and stress of negotiating the M25 made the delivery seem cheap!

I would pay it, for sure. It's so much easier than having that moment of panic at the car when you realize how much stuff you've got and the car seems to have shrunk

Rainicorn · 04/01/2015 10:42

Is that the online amount or in store amount?

My local one charges a different amount, depends on your total spend. Used to be priced per your postcode so delivery used to be £10 to mine as didn't live too far.

NotSayingImBatman · 04/01/2015 10:42

If you're reasonably close to Ikea, look on your local Gumtree. We have several "man with a van" types nearby that do Ikea runs for about £20.

kennyp · 04/01/2015 10:43

i bought a sofa from ikea years ago (10 ish). it was delivered at 530pm on a saturday by a man with the sofa hanging out of the boot of an estate car with the boot door being stopped from flapping in the wind by string. your post has just reminded me!!

i think £39 is a lot considering most shops would deliver free if it's over £50 or something but i guess that's how ikea work.

ithoughtofitfirst · 04/01/2015 10:45

Why do I have to shop at Argos?! I don't generally select furniture based on whose business model I prefer.

YonicSleighdriver · 04/01/2015 10:51

Also for an Argos (etc) you don't often have the option to turn up on the day and buy the bulkier items as these don't tend to be in the stores, unlike ikea.

Ithought - purchasing decisions are influenced by many things - price, convenience, product quality etc. If Argos price doesn't outweigh ikea product quality, for you, then your answer is to go to ikea; if price is more important, then use argos.

TheLovelyBoots · 04/01/2015 10:54

I would gladly pay 10x that to avoid a trip to Ikea. It's a bargain.

DisgraceToTheYChromosome · 04/01/2015 10:54

A former IKEA delivery driver writes: the IKEA model is that the margin is NOT massive. Delivery costs for a vehicle and crew are approx £300 per day ex fuel. Deliveries run out of the closest store, and in our case that's Milton Keynes, 60 miles away. We delivered to the room if possible.

This costs money, and £39 for what can be up to 8 tonnes* is pretty good.

*Four flats being kitted out by a landlord, inside the M25.

YonicSleighdriver · 04/01/2015 10:55

I'll go for you for £390, boots!

DontCallMeBaby · 04/01/2015 11:08

They don't really do delivery, as others have said, that's not their business model. So you're paying someone to do your shopping for you - which makes £39 seem a lot more reasonable, and feels a bit fancy.

ithoughtofitfirst · 04/01/2015 11:10

You've lost me Yonic. I don't want to, or need to, shop at Argos. Thank you anyway though.

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