Do you always get a contract when starting a new job?

[Usernameunavailableagain12]

Might be a silly question but I started a new job in February and I haven’t had a contract to sign. I thought I would have had some paperwork or email stating things like contracted hours, hourly pay, holiday entitlement and just information in general. I’m sure every job I’ve had has involved paperwork like this. Is it normal not to get anything? Obviously I do know I’m full time but that’s about it, haven’t been shown how to book annual leave or even received a payslip. Has anyone else experienced this?
other than that I am really enjoying my job

How long is the probation period?

Typo

I’m assuming 3 months? Haven’t been told

Noooo I’ve had many jobs. I’ve always received some form of paper work or email stating important information like rate of pay, probation period etc…which is why I’m so confused I’ve received nothing

This company sounds inefficient, dodgy or both. I return to my previous point. You are being passive, as is revealed by 'I haven't been told'. As some mothers would say: 'You've got a tongue in your head'.

Typo

I can only keep asking over and over again if they aren’t replying to me I don’t know what I’m supposed to do. I’ve done everything my end, it’s up to them to sort it

You haven't clarified what you are waiting for. You are receiving payslips by email and they have said no contract during probation. What else are you expecting?

The title of your post implicitly queries you not having a contract but you then say you have been told no contract during probation.

Are you just emailing about whatever it is? Could you phone so you speak to a person? Or escalate by email to someone more senior? Your manager is at fault as it's for them to make sure you are being treated properly.

Huh ? I haven’t received a payslip

If OP is receiving payslips via email or some other electronic means that meets the legal requirement. However, I suspect from OP's posts that she is supposed to receive payslips by email but isn't.

However, the lack of employment particulars is a clear breach of the law. The information I listed in my first post must be provided no later than the first day of employment. They cannot put it off until later.

Ah. Very clear. Thank-you.

So, no payslips, no employment particulars and no confirmed probation period. If pay is monthly, OP is only missing one, or two at most.

In that case, doesn't OP need to send an email to HR, copying the accountant and her manager, saying:

I've been here for nearly two months and am still trying to resolve the issue of my payslips as I have not received one since starting here. By law, I also need to have particulars of my employment and confirmation of the length of my probation. I expected to have received these by my first day of employment. I will call you over the next few days to agree a date by which you will be able to resolve these issues.

Addition

I would suggest checking with HMRC that the company have been passing on the tax & Ni that you should have been paying so far

I've known 2 people this happened to, and in both cases it transpired that the employer wasn't paying tax or NI. You need to keep pushing your employer and check with HMRC.

I don't want to be a dick, but why start a job with none of this information?

Would that be the same in a care role? And I wasn’t to know they wouldn’t be sending payslips until I had worked there till at least pay day and the other information I have been trying to chase. I thought I would get it on my first day. I’ve spoke to someone at work and she said she will check with the manager. I don’t know legally what information they need to provide, I just knew I hadn’t signed or received anything

OP, this is all so vague. You haven't got a handle on it at all. You are making assumptions rather than asking specific questions. You are not doing yourself any favours by saying you thought you'd be asked to sign paperwork on your first day. You do now know what information you have to receive by law because a PP has listed it for you, early on in this thread. You've talked about 'your manager', 'the assistant manager' and 'the manager'. Can you seek one of them out in person very single working day and ask the same question: When will I receive my payslips, list of employment conditions and length of probation period? If you have to email, you have the draft I have included in a previous post.

All employers have to pay tax and national insurance for their employees. You must know this. You've said you've had lots of jobs.

You have asked for advice here and received lots of it. Now you need to read it all and decide whether it's advice you trust and want to follow.

One other thing you need go check: pension contributions, which employers are also required to make.

Yes, for any role you should receive a contract and payslips each time you get paid. Contracts are sent out at offer stage and not when you start a job.

You really need to check with HMRC if you're getting nowhere with your employer.

I can’t be arsed with attitude. Thanks

I am being firm because you are going round in circles when people are trying to help you. That is not attitude.

You have to have a contract t by law, on day one. The law changed in 2020.

No, you have to have written particulars of employment on day one. This has been the case for employees since 1996. The change in 2020 brought extended that right to workers (i.e. casual/agency workers, temps and the like) but it did not require an employer to give a contract to either employees or workers.

As mentioned, you should have particulars of what you've agreed to - hours, rate of pay, holidays. My last two contracts also referenced probation - I had less of a notice period during probation and it told me the requirements for passing or extending probation. If you haven't had a contract, you should still be able to check your particulars of employment, be it on the HR website or similar.

You are legally entitled to receive your payslip. This is often not a paper one these days, but you should either be emailed it or be given access details for the company's pay portal where you should be able to download it. You should check your payslip for the rate of pay, tax code, pension contributions, and anything else that's relevant like shift allowance.

A decent employer will not have any problem telling you how to access all this.

I have searched it

I checked HMRC I got paid less than what it says I should have received on the hmrc app. I obviously don’t have a payslip to check how many hours they are paying me for

Instant quietly looking for something else. If they can't even do such basics (and frankly, it shouldn't be on a new starter to be chasing payslips and contracts), I dread to think what other obligations this company is failing on!

I am sorry to hear this. It sounds as though you will have to see this job as a bridge yo another one with an employer who treat you properly and lawfully.

Just seen that you have done this.
Please keep your own record of the hours that you work and have worked (if you can); Start now. Use a diary or tracker app of some kind and be consistent.
Your records may become key to any kind of dispute or pension deep dive at some point (though I hope it will not come to this) if the record keeping and systems in the company are lacking and/or not compliant.
The payroll information is for pay; not necessarily adequate as working-time proof. That will be a mosaic of what the company systems, payroll calculations, and HMRC, show. The contract, or equivalent, should show what you should actually be working to, but you have not got this to base things on, so any working-time expectations are also unknown at this moment.