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Racist incident - protocol

150 replies

Wonderbug81 · 12/11/2025 20:00

I witnessed a racist incident today at work. The person involved is one of the most senior people in the company and they displayed racist behaviour towards someone more junior. The racism was also indirectly related to me as I'm the same race.

I was too shocked in the moment to say anything but want to raise a complaint with HR. I don't know how seriously they'll take it as the senior person oversees the HR team indirectly too! I'm also therefore concerned about being treated differently after I raise it.

Any advice on how I manage this e.g. I assume I should keep records, follow up conversations in writing over email etc? Feeling a bit of out of my depth.

OP posts:
Wonderbug81 · 13/11/2025 16:29

FeatheryFlorence · 13/11/2025 16:10

Union rep here. Speak to HR and also to ACAS. HR might want to brush it under the carpet. You could also speak to your manager if you think s/he might be helpful.

We’ve sacked someone who thought it was a good idea to call his new black puppy N-. And to refer to it constantly in a very diverse office.

There are no words for that story. Absolutely extraordinary.

Thank you, I've since spoken to my manager who has been very supportive.

OP posts:
Wonderbug81 · 13/11/2025 16:32

bombastix · 13/11/2025 14:34

My advice is be very careful. However progressive your organisation may claim to be, it is invariably the junior party who comes off worst in these scenarios. That’s not necessarily because of racism, but because management tend not to like having their judgment questioned over appointment of that person. The more valuable they are to the organization, the tougher they will be on the details of any complaint you make.

This may not be fair, but it is reality.

Definitely why I'm treading carefully. But I also don't feel I can stay quiet.

OP posts:
IdaGlossop · 13/11/2025 16:35

Wonderbug81 · 13/11/2025 16:29

There are no words for that story. Absolutely extraordinary.

Thank you, I've since spoken to my manager who has been very supportive.

I'm glad you've spoken to your manager, OP, and that she/he was supportive.

Another point about HR. While it's true they are batting for the employer, they are the guardians of organisational culture. If they are effective, they will see the risk to the organisation of not addressing racism and the negative impact on its credibility when DEI initiatives are live. Another point to bear in mind is that HR is the gathering point for employees experiencing prejudice from colleagues. The senior manager may already be the subject of complaints.

MrsBennetsPoorNervesAreBack · 13/11/2025 16:36

Wonderbug81 · 13/11/2025 16:32

Definitely why I'm treading carefully. But I also don't feel I can stay quiet.

The world needs people who are brave enough to stand up and speak truth to power. Otherwise nothing will ever change.

Make sure you document everything very carefully.

Did your manager have any advice for you on how to take it forward?

MrsBennetsPoorNervesAreBack · 13/11/2025 16:37

IdaGlossop · 13/11/2025 16:35

I'm glad you've spoken to your manager, OP, and that she/he was supportive.

Another point about HR. While it's true they are batting for the employer, they are the guardians of organisational culture. If they are effective, they will see the risk to the organisation of not addressing racism and the negative impact on its credibility when DEI initiatives are live. Another point to bear in mind is that HR is the gathering point for employees experiencing prejudice from colleagues. The senior manager may already be the subject of complaints.

That is true. This might not be the first incident.

RedTagAlan · 13/11/2025 16:39

MrsBennetsPoorNervesAreBack · 13/11/2025 15:51

You're completely missing the point.

The OP didn't come on to the thread to get advice on whether or not the incident was racist. It doesn't matter in the slightest what "collective minds" on Mumsnet might think, because she is already confident that the incident was indeed racist. She doesn't need advice on that, she just wants advice on how to report.

The real question arising from this thread is not what was actually said or whether it was "really racist" in the eyes of random people on the Internet. The question is why some posters might be so eager to cast doubt on the judgement of a POC who clearly believes that they have witnessed or experienced racism.

We frequently see POC being told that they are imagining things, that it isn't racism really, that people are just looking to be offended. Why on earth would you think the OP isn't qualified to make her own assessment?

It is for her employer to investigate. She doesn't need randoms on the Internet spouting forth their two penneth.

I just have a slightly different angle.

You said, Quote " The question is why some posters might be so eager to cast doubt on the judgement of a POC who clearly believes that they have witnessed or experienced racism..

The OP did not say she was a POC. She said , Quote " The racism was also indirectly related to me as I'm the same race."

Same race does not mean POC.

She also never said if the person displaying racist behavior was the same race, or different.

I am not trying to cast doubt on what anyone says, I am trying to understand racism. And if someone says " someone was racist to me", my response is to ask, " in what way".

How else can we learn how people view what racism is ?

MrsBennetsPoorNervesAreBack · 13/11/2025 17:08

RedTagAlan · 13/11/2025 16:39

I just have a slightly different angle.

You said, Quote " The question is why some posters might be so eager to cast doubt on the judgement of a POC who clearly believes that they have witnessed or experienced racism..

The OP did not say she was a POC. She said , Quote " The racism was also indirectly related to me as I'm the same race."

Same race does not mean POC.

She also never said if the person displaying racist behavior was the same race, or different.

I am not trying to cast doubt on what anyone says, I am trying to understand racism. And if someone says " someone was racist to me", my response is to ask, " in what way".

How else can we learn how people view what racism is ?

There was enough context there to make an assumption that the OP isn't white. I'm sure that the OP will correct me if that assumption was wrong.

I'm not sure why the race of the person making the comments would be relevant.

We can learn what people perceive racism to be by listening to their experiences when they want to discuss them, and by encouraging them to report incidents through appropriate channels so that they can be appropriately investigated. However, we should also respect the fact that it isn't the responsibility for people on receiving end of racism to educate the rest of us, and that it's reasonable for people to sometimes want to talk about their own responses to racism without having to justify those responses by providing a detailed account just so that others can stand in judgment.

The OP didn't start this thread to help you "understand racism". She came to get advice on how to protect herself when reporting the incident. She doesn't need to tell any stories.

TooBigForMyBoots · 13/11/2025 17:14

I just have a slightly different angle.

The thread isn't about you. It is about how best to proceed for the OP. If you want to understand racism I suggest you research it. One Mnetter's experience of one racist incident in one place won't give anywhere near enough to achieve understanding of racism.

@Wonderbug81 is seeking advice. She's not here to educate you.

DancingNotDrowning · 13/11/2025 17:33

Wonderbug81 · 13/11/2025 16:28

What I specifically asked for in my post:

'I was too shocked in the moment to say anything but want to raise a complaint with HR. I don't know how seriously they'll take it as the senior person oversees the HR team indirectly too! I'm also therefore concerned about being treated differently after I raise it.

Any advice on how I manage this e.g. I assume I should keep records, follow up conversations in writing over email etc?'

Nowhere do I ask whether I should think twice because the incident could be misconstrued. It was racist. I've since spoken to someone else who witnessed it (not the same race) who agrees. The person who it was directed at who laughed nervously and looked uncomfortable also likely agrees but the advice given on posts here is to not ask directly at this stage.

I am looking for advice on how to mitigate any potential blowback and go through the right process should it escalate.

Ok I misunderstood. When you asked for advice on “how to handle this” I interpreted that to mean handling the event including where to report or not report.

if you are set on reporting then you report to your line manager/ via a hotline if your company has one.

once you’ve made the report there is very little you can do to mitigate the response of others, they will control process as they wish and you’ll be in the hands of the business.

in my experience the key defining factor in how the business reacts is how serious the incident is v how senior the person whom the complaint is made against.

Wonderbug81 · 13/11/2025 17:37

RedTagAlan · 13/11/2025 16:39

I just have a slightly different angle.

You said, Quote " The question is why some posters might be so eager to cast doubt on the judgement of a POC who clearly believes that they have witnessed or experienced racism..

The OP did not say she was a POC. She said , Quote " The racism was also indirectly related to me as I'm the same race."

Same race does not mean POC.

She also never said if the person displaying racist behavior was the same race, or different.

I am not trying to cast doubt on what anyone says, I am trying to understand racism. And if someone says " someone was racist to me", my response is to ask, " in what way".

How else can we learn how people view what racism is ?

I am a POC. The person at the receiving end was a POC. The senior person was white.

You are responding to a post about a very specific request for support with HR and leadership on a public forum, not someone asking you or anyone else here whether an incident was racist.

You are choosing to ignore what I'm saying and what others are telling you in order to advance your own agenda.

OP posts:
MrsBennetsPoorNervesAreBack · 13/11/2025 17:40

Wonderbug81 · 13/11/2025 17:37

I am a POC. The person at the receiving end was a POC. The senior person was white.

You are responding to a post about a very specific request for support with HR and leadership on a public forum, not someone asking you or anyone else here whether an incident was racist.

You are choosing to ignore what I'm saying and what others are telling you in order to advance your own agenda.

Edited

I'm sorry that you are getting so many irrelevant responses, OP. It must be very tedious.

Wonderbug81 · 13/11/2025 17:59

MrsBennetsPoorNervesAreBack · 13/11/2025 17:40

I'm sorry that you are getting so many irrelevant responses, OP. It must be very tedious.

Thank you. I will stop engaging at this point, just a waste of energy!

OP posts:
MrsBennetsPoorNervesAreBack · 13/11/2025 18:00

Wonderbug81 · 13/11/2025 17:59

Thank you. I will stop engaging at this point, just a waste of energy!

Good luck with reporting the incident, OP. I hope that they take it seriously.

Runningismyhappyplace50 · 13/11/2025 18:12

Something similar happened at my work. It was reported by 2 others that had heard it to their line manager. Statements and meetings were had but it was handled badly. The person who said the comments really didn’t see the issue until they had time (a lot of time) to reflect.

I would report now. If people don’t know they can’t change their behaviour.

Coffeesnob11 · 13/11/2025 18:34

I work a corporate job and we have an anonymous HR suggestions box which was used for this exact scenario. You can choose to disclose your name or not. I am sorry that happened. Well done for pushing it forward.

Princessconsuelabananahammock9 · 13/11/2025 18:37

RedTagAlan · 13/11/2025 09:12

Can you at least say what the derogatory language was ?

The above post indicates a bit of office politics too.

For example, I am Scottish, and if an English manager came in and said," Come on Jock, pull your finger out and get this costing done, some might see that as offensive.

If he said " Come on Steve, I need that budget. You Jocks are supposed to be good at money, bunch of misers. ", that's into Xenophobic, and maybe racist, territory.

You think she doesn’t know what racism is?

MrsBennetsPoorNervesAreBack · 13/11/2025 18:40

We have a super short staff survey once a week. Mainly to monitor wellbeing but there is a space to voice any concerns or even just minor niggles. It is anonymous unless you request some sort of follow up. Hopefully it gives people another avenue for highlighting issues of this nature without necessarily having to put themselves in a difficult position.

Itsnotallaboutyoulikeyouthink · 13/11/2025 18:46

In my experience it will get brushed under the carpet. I know of someone that has had several complaints about him throughout the years for racism one as recent as this year but he’s still there and didn’t stop him getting promoted to director this year. I’m not saying you shouldn’t act on it you defo should but expect the least to be done about it.

Thunderdcc · 13/11/2025 18:48

I think it is worth considering whether some people might see it as "banter" or "not that bad" because that might help you frame the complaint - in that it might be necessary to say that X said XYZ and this is unacceptable because...

If there is a chance that the senior person isn't going to immediately see the error of their ways it can only help to have a clear explanation of why it was unacceptable (the power balance / the language used) - otherwise you could end up relying on HR to try and explain it in their words and the message might get a bit lost.

Princessconsuelabananahammock9 · 13/11/2025 18:52

RedTagAlan · 13/11/2025 16:39

I just have a slightly different angle.

You said, Quote " The question is why some posters might be so eager to cast doubt on the judgement of a POC who clearly believes that they have witnessed or experienced racism..

The OP did not say she was a POC. She said , Quote " The racism was also indirectly related to me as I'm the same race."

Same race does not mean POC.

She also never said if the person displaying racist behavior was the same race, or different.

I am not trying to cast doubt on what anyone says, I am trying to understand racism. And if someone says " someone was racist to me", my response is to ask, " in what way".

How else can we learn how people view what racism is ?

It is not OP’s job to educate you on racism.

you might want to read “ Why I Stopped Talking to White People About Race”.

if OP had heard a sexiet remark about women would you be begging to hear what it was so you can decide if it was offensive?

Maybe the OP doesn’t want you to know what race she is because you know… Racism.

Racist incident - protocol
Wonderbug81 · 13/11/2025 20:00

Itsnotallaboutyoulikeyouthink · 13/11/2025 18:46

In my experience it will get brushed under the carpet. I know of someone that has had several complaints about him throughout the years for racism one as recent as this year but he’s still there and didn’t stop him getting promoted to director this year. I’m not saying you shouldn’t act on it you defo should but expect the least to be done about it.

Yes to be honest I think this is the likely outcome but I think I'd feel worse not even trying.

OP posts:
DancingNotDrowning · 13/11/2025 23:10

if OP had heard a sexist remark about women would you be begging to hear what it was so you can decide if it was offensive?

Yes I absolutely would, because how people in general perceive the comment is fundamental to how the OP can expect to be treated as a result of making the complaint.

that truth doesn’t negate the fact that the OP and others found the comment racist but it may materially impact the outcome of her complaint.

Neither is it right or fair, but it is the reality in the vast majority of organisations.

TooBigForMyBoots · 14/11/2025 00:21

Racism is a very stupid thing practiced by very stupid people.

It's an illogical, irrational, nonsense belief system based on human melatonin levels.🤯

See also Sexism. An illogical, irrational belief based on the premise that 50% of all humans are doing it wrong.

EBearhug · 14/11/2025 00:50

I am not trying to cast doubt on what anyone says, I am trying to understand racism. And if someone says " someone was racist to me", my response is to ask, " in what way".

It doesn't really matter. The intent doesn't matter, it's how it's received that counts in harassment (partly to avoid a defence of, "can't you take a joke? It was just a bit of banter.") The OP and another witness thought it racist, and we can infer the recipient also did by their expression. So it doesn't matter if the rest of us would consider it racist or nor, as we weren't there. There will be a ton of other examples online you can use to learn about racism.

RedTagAlan · 14/11/2025 01:23

DancingNotDrowning · 13/11/2025 23:10

if OP had heard a sexist remark about women would you be begging to hear what it was so you can decide if it was offensive?

Yes I absolutely would, because how people in general perceive the comment is fundamental to how the OP can expect to be treated as a result of making the complaint.

that truth doesn’t negate the fact that the OP and others found the comment racist but it may materially impact the outcome of her complaint.

Neither is it right or fair, but it is the reality in the vast majority of organisations.

Yup.

I saw the post, and my thought was what is being considered racist here. That is, what do people consider racist enough to report. If the OP had stated what it was, and the majority said yup, that's racist, then that bits done.