Help with holiday entitlement

[Teddy0822]

Need some help understanding annual leave.
I am a part time worker I work 22.hrs per week Monday to friday.
My annual leave year runs from 1st Jan to December 31st.
My contract states 28 days that's including bank holidays.
Having problems understanding how to work out my entitlement.
So for example last year I took 10 days annual leave,then I took a further 8 days a few weeks later,which was all approved,the 8 days I didn't get any annual leave pay at all as I was told I'd gone over my annual leave entitlement,
I have been told to look at my wage slip each month to see how much I've accrued each month.
So for example I've looked at my most current wage slip of end of Feb and so far I've worked 2 months and accrued 132.00 of holiday,I've been told my hoilday is based on hours but the accrued holiday on my wage slip is 132.00 which is in pounds,
Please if I am wrong,I thought you only had to accrue holiday if you are new to a company or started part way through the year,I have been at this company for 5 years,if anyone can help me work out my annual leave and does 2 days or 9 hrs seem enough annual leave for working 2 months so far this year?

It doesn't matter,it doesn't have my full name

The approval thing is irrelevant. They approved your leave request, they didn't tell you it would be paid.

If it's up to you to know how much paid leave you have left, then you can't expect them to do this for you.

It's extremely common for people in your position (working 5 days but part time hours) to take leave over their paid allowance.

But she hasn't even had her full allowance never mind gone over it.
Of course they should know what leave she has taken and what she has left. They don't look like they're calculating it properly either

If you are booking a day and it counts it as a normal 7 hour day, rather than your 5 hour day, is that where it is miscalculating?

I've got to prepare for a disciplinary tomorrow (don't worry it's someone else's not mine). But I'll try and have a good look later in the week and see if I can get my head around what on earth they are doing.

Thank you,I spoke to the conciliation officer,she has closed the case as my company said that everything is right and that I am not owed any money,as she said there is nothing she can do and that I have to take it to a tribunal,
Thank you when you have time as I just want all the evidence to back up where this is all going wrong

Based on what OP has said, that may be correct.

But she also says that her employer shouldn't have granted her leave request if she didn't have enough 'paid' leave to cover it.

This (in addition to being incorrect) is a separate issue and irrelevant to any potential calculation of her annual leave.

I think what has gone wrong is that they're counting 'hours worked' to calculate holiday pay and knocking off your holiday time and your sick time. But that then means they're not giving you the legal minimum amount of holiday pay. The total they say you accrue in a whole year works out at about 16.8 of your days, not 20. I think they need to include holiday taken and sick time in the hours worked. If I'm correct then I'm not surprised they're not delighted at you pointing it out as they aren't screwing just you out of some of your legal leave entitlement, but everyone.

Are your hours correct for April? It says you only worked 13.5, but there’s nothing under sick. Your average hours are 19.5, which is why the accrued holiday ran out early

There are two lines for April.

1st April was Easter Monday then OP would have worked 2-4th April x 4.5 hours = 13.5 hours

5th April is the start of the new tax year, the rest of her hours for April are listed on the next line.

But how do I prove that's what they have been doing

You could ask them to explain their calculation that you have only accrued £908.56 of holiday pay in a year, which is 16.82 days, but that you should have 20 days, which would be £1080 (calculating all of this on the £54 a day).

Incidentally, you say they paid you nothing for the 8 days leave, but their spreadsheet suggests that you were paid £185.59 in holiday pay in December, and they don't note any holiday taken then - did you actually get this?

I booked off 30th and 31st of December because I said to my employer can I take them as they told me I 0 annual leave left,I ended up going in on the 30th and had the 31st off,but if you look at the break down it said I'm owed 79.00 which I did receive but aging they gave me no explanation for what it was for

How many hours a week does a full-time staff member work?

If it's 37.5 then a full-timer working a whole year would work a total of 1,800 hours a year (37.5 × 52 weeks less 20 days leave) assuming they enter bank holidays as days worked. They receive 20×7.5 hours of leave = 150 hours

You worked 1,012.5 hours so you should have accrued 1,012.5/1,800 × 150 hours of leave. Which is 84.37 hours
At £12 per hour that would be "worth" £1,012 but they are showing as only worth £908.

£1,012 of leave would "pay" for 18.7 of your days of leave (1,012 divided by £12 per hour divided by 4.5 hours per day). This is less than 20 days I expect because they haven't accrued leave for you on sick days? I don't know if that is correct.

But they have only allowed you to deduct 12 days. Though I don't understand the deduction in December which looks like it is roughly 3.5 days and you said they then paid you another £79 which is another c 1.5 days. So 17 ish days total. I think they owe you at least another 1 or 2.