She's not wrong. And I have to admit to being pathetically ... grateful? relieved? when anyone comes to their senses for any reason on this subject. So maybe it's just the desperate need for nods to truth speaking, but part of me wants us to be, um, kinder about admissions like Gladwell's.
It's not easy saying 'I was wrong' and 'I was a stupid coward.'
Of course, when such people do another aboutface with the next change in the weather, the forbearance feels totally wasted.