Repeating BMJ paper about previous Samaritan campaign on similar theme.
This is the first empirical study to examine the role of passing strangers in preventing suicides in public places. It shows that no specialist skills are needed. Interveners were ordinary people, distinguished only by a high level of social awareness, combined with a readiness for social action. The findings also suggest that people do not need a script and should not be afraid of saying ‘the wrong thing.’ What interveners said was much less important than how they made the suicidal person feel, namely safe, connected and validated (‘I matter’). Interveners did this simply by being themselves, responding with authenticity, calmness and compassion. Members of the public need to be encouraged to recognise and reach out to those who may be at risk of suicide in public locations, but should be prepared for a prolonged and intense encounter that may leave them with troubling emotions.
Owens C, Derges J, Abraham C Intervening to prevent a suicide in a public place: a qualitative study of effective interventions by lay people BMJ Open 2019;9:e032319. doi: 10.1136/bmjopen-2019-032319
https://bmjopen.bmj.com/content/bmjopen/9/11/e032319.full.pdf
It's helpful to read through the various scenarios and experiences the authors discuss.
In 2018, Network Rail in partnership with Samaritans launched a campaign entitled ‘Small Talk Saves Lives’, encouraging rail travellers simply to say ‘Hello’ and strike up a normal conversation if they are concerned about someone.28 Our data confirm that this campaign message is entirely appropriate as far as the initial approach to a vulnerable person is concerned. However, it fails to recognise the intense, prolonged and taxing nature of intervention, the complex juggling acts that interveners may have to perform in the course of trying to keep someone safe, and the troubling emotions they may be left with. It is no small thing to save a life. The conundrum for public education is how to prepare people adequately for the challenges they may face without deterring them from intervening.
It's striking that 6 years later, the public education and awareness of what's involved is still absent from the campaign.