I'm ashamed now that after the Haiti scandal I not only stuck with my direct debit, I went into the shop with flowers and a card for the volunteers to say that while what had happened was dreadful, I had faith in the organisation to examine itself and improve, and I wanted to continue to support the good work they were doing. I knew how upsetting it must have been for the volunteers, dedicating their time to a cause and seeing these revelations. I feel an absolute fool now. Oxfam proudly states that it considers concerns over women and girls' safety as motivated by hate. You really can't do any kind of safeguarding in such an environment.
I think the charity sector is a huge part of why society has become so politically polarised. Charities have leant into incredibly polarising positions and language, suggesting that people who don't agree are Very Bad, as opposed to focusing on the issues, and packaging issues up in the guise of 'intersectionality', so if you believe X, then you must believe all kinds of other things from the Right On handbook. And if you're don't, you're one of the Bad People.
Making people angry is much more effective at galvanising activity than trying to find common ground, or bridge-building language. I think people are starting to notice, and starting to be alienated, but the only discussion within the sector is about how charities are 'under attack' from a government that wants to suppress the right to protest. And they are... but there's no self-examination whatsoever about how charities might have contributed to this situation.