For the poster concerned about "legalese", it's a witness statement so very little legalese. Simply a harrowing account of a campaign of intimidation and a catalogue of neglect and atrocious behaviour by BU.
My kids are only 4 and 6 and I despair that by the time they are of the age to be considering university, they will have become horrible echo chambers where protection for vulnerable students will dished out to those that make the most noise and who can be most damaging to university's PR image.
I'm an Edinburgh alumni and despair at what has happened there too.