I just got the following response from Oatly:
"Thanks for taking the time to get in touch to share your thoughts with us and so sorry for the delayed response here. Our inbox has been overflowing with responses to our campaign so it’s taking us a quite a while to get through each and every message.
I’m sorry to hear that you found our Guardian ad patronising, it was of course not our intention though is something we will take on board. Our goal with this campaign is to open up the discussions about the environmental impact of our daily food choices. Our campaign aims to bring a bit of humour to help get these conversations about sustainability started and certainly not to upset anyone. However, the response has been very mixed, with it being taken very seriously by some readers which is something we are taking on board.
We really appreciate your support for the oat so far and are sorry that our Guardian ad caused you offence. However, if you decide that Oatly is no longer for you, I hope that you are able to find a plant-based alternative that you enjoy just as much as our products.
Thanks again for getting in touch and sharing your thoughts with us, we appreciate it. If you have any other questions or thoughts, we're happy to answer them."
It will be interesting to see if their next campaign tries to win back some of us who wrote in to complain! I'm actually going back to watered down cow's milk!