To be fair to Sam Smith, this is from the BBC website when they came out as non binary:
‘They wrote: "I understand there will be many mistakes and mis-gendering but all I ask is you please please try. I hope you can see me like I see myself now. Thank you."’
What is worrying is that Sam’s fans reacted this way during a fundraiser for coronavirus. Surely that was more important than criticising Elton for misgendering? There is something going on here about fans being so enmeshed with the people they admire that they can’t see themselves as separate entities. The same happens to JK Rowling whenever she tries to express her personal opinions.
I expect Sam Smith was really pleased about the publicity, as well as any feelings of altruism.