I've rewritten the gender section for them. I think I'll send this with my follow-up complaint.
Gender
Our sex, which is physical – male or female – is distinct from our gender, which is how society expects us to behave because of our sex. This is sometimes referred to as gender stereotyping.
What this means is that some of us are uncomfortable with the way some people expect us to behave because of our sex.
We may be male, but feel happier wearing feminine clothing and behaving in ways that society thinks are feminine.
We may be female, but feel happier wearing masculine clothing and behaving in ways that society thinks are masculine.
When we feel this way, we are gender non-conforming.
This can be confusing, especially when some members of society expect us to act a certain way based on our sex.
Being gender non-conforming, however, is natural.
Gendered stereotypes are outdated, and many people are trying to remove these expectations so that everyone can be who they really are, without the need for labels.