This might help with some of the Qs as to why so many statements are left unchallenged
See http://www.bchrt.bc.ca/law-library/rules/2016version.htm for Rules of Practice and Procedure
Does the Tribunal advocate for me or represent me in my complaint?
No, the Tribunal does not act as an advocate. The Tribunal is a specialized court. It must be neutral. That means it does not take sides in a human rights complaint. This is because it may need to make decisions about the complaint and the complaint process that are fair to both parties.
Will the Tribunal investigate or prosecute the complaint?
No. The Tribunal does not have the power to investigate a complaint. The Tribunal does not act as a prosecutor. The Tribunal requires both sides to give each other information about the complaint.
The member for these cases is Devyn Cousineau
http://www.bchrt.bc.ca/tribunal/about-us/members/cousineau.htm
Tribunal members are administrative law judges who conduct mediations, decide applications to dismiss a complaint without a hearing, preside on pre-hearing conferences, conduct hearings and render final decisions on the merits of a complaint.
And from her bio (linked above) this could be interesting in these specific cases:
Ms. Cousineau practised at a legal non-profit organization, practising anti-poverty and human rights law on behalf of low-income clients and in a labour law firm before joining the Tribunal.
Lastly Members' Code of Conduct
http://www.bchrt.bc.ca/tribunal/about-us/members/members-code-conduct.htm