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Original poster

A call to MNHQ to find £12 per staff member for the Freedom Programme

2 replies

UglyCathKidstonBag · 05/07/2018 13:07

Moderators on such a large site clearly have their work cut out for them. Many members of MN have suggested @MNHQ fund the small cost to train their moderators to spot and deal with coercive and controlling behaviour. Such behaviour constitutes violence and abuse that leads to mental health issues and feelings of worthlessness.

The Freedom Programme have lots of information online www.freedomprogramme.co.uk/training.php

I believe this training would be beneficial to your staff not only in FWR but across large swathes of Mumsnet.

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MNHQ

LornaMumsnet · 15/07/2018 12:42

Hi all,

Thanks so much for raising this - we'll discuss it in the office next week.

Flowers
MNHQ

KateMumsnet · 18/07/2018 17:19

Hi all, and sorry for taking so long to get back to you.

We understand that you're worried that people could try to game the reporting system, and that we might not be able to recognise when we're being manipulated. To an extent, we think time is the answer to this one - we hope your worries will gradually abate as you see us continue to make measured moderation decisions over time.

But we also hope it will be a bit reassuring to hear that we really did give all this a huge amount of thought when developing the guidelines. We went through many different scenarios, including various forms of the kind of manipulation that you're talking about, and their red flags. We've got lots of experience with manupulative/coercive behaviour already, and of course your reports add an extra layer of security.

Thanks for the suggestion though, and please do continue to report anything you'd like us to take a look at. Thanks too to everyone who's continued to express their POV on this topic within the guidelines over the last few weeks - it's much appreciated.

MNHQ

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